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Crowley Nissan

Bristol, CT

4.7
690 Reviews

1451 Farmington Ave

Bristol, CT

06010

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Showing 690 reviews

March 21, 2024

Steph and Steve and all the kind people at Crowley go above and beyond to make this always a pleasant experience!!! More

by jhasemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daren Micelli, Harvey Marrero, Steve Chagnon, Stephanie Jacob
Mar 22, 2024 -

Crowley Nissan responded

We're thrilled to hear that Steph, Steve, and our entire team exceeded your expectations and made your experience a pleasant one. Providing exceptional service is our priority, and we appreciate your kind words. If you ever need anything else, don't hesitate to reach out.

March 20, 2024

Steph went above and beyond to make sure, I got what I wanted, she was patient and thorough through the whole process! More

by d.acquarulo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Marrero, Stephanie Jacob
Mar 20, 2024 -

Crowley Nissan responded

Hello, Thank you so much for your kind words, we're thrilled to hear that Steph provided exceptional service and made sure you got exactly what you wanted. We'll be sure to pass along your compliments to her, if you ever need anything else, don't hesitate to reach out! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

March 13, 2024

They where very nice the sale lady was very nice and help us to buy the car More

by Celsotrrs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine, Steve Chagnon, Stephanie Jacob
Mar 14, 2024 -

Crowley Nissan responded

Hello, Thank you for your kind words, we're glad to hear you had a positive experience with our sales team. If you ever need anything else from us, please feel free to give us a call or stop by, enjoy your new car! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

March 13, 2024

I thought I had broken my electric passenger car window, as I could not roll it up! I made an appointment at Crowley Nissan, and taped up the window so rain would not get in, in the meantime. To my embarras More

by Pwest16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry did not get names
Mar 14, 2024 -

Crowley Nissan responded

Hello, Thank you for sharing your experience, we're delighted we could assist you promptly and resolve the issue at no cost. Your satisfaction is our priority at Crowley Nissan, we hope to be of service to you again in the future! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

March 12, 2024

Worst Nissan repair shop I have gone to. Service writer very disrespectful with his ego trip.. I purchased my vehicle in Louisiana where I lived at the time. Services are reserved for primar More

by Billderman2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Mar 12, 2024 -

Crowley Nissan responded

Hello, We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like to have a better understanding about your experience, please reach out to us at (860) 540-0555 ext. 5127 at your earliest convenience to provide more feedback on who you worked with and when you were in. We look forward to hearing from you. Sincerely, Jason Fontaine Executive Manager Crowley Nissan

March 06, 2024

Very helpful and great staff to work with anwsed all my questions and concerns would go back again More

by Flynn4atv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Fontaine
Mar 06, 2024 -

Crowley Nissan responded

Hello, Thank you for sharing your positive experience. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Crowley Nissan! Sincerely, Jason Fontaine Executive Manager Crowley Nis san

March 05, 2024

I had a no hassle experience. Everything was very easy. They kept all their promises More

by mfw214
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Harvey Marrero, Lawanda Perry
Mar 05, 2024 -

Crowley Nissan responded

Hello, We are very happy we could provide you with a positive experience. If you ever need anything else from us, please feel free to give us a call or stop by, have an awesome day! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

March 05, 2024

Great place to buy a vehicle Steff was very helpful in the process I recommend the dealership More

by Kevin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Harvey Marrero, Stephanie Jacob
Mar 06, 2024 -

Crowley Nissan responded

Hi Kevin, Thank you for your kind review; we are happy to pass along your comments to Steph. Your recommendation means so much to us and we're so happy to have earned it, have a great day! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

March 04, 2024

I was expecting my car registration to be completed within few days so far a week later I still do not have the car registration and can't drive the car legally on the road Called the sales person b More

by tinbed78
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David pipper
Mar 05, 2024 -

Crowley Nissan responded

Hello, We're sorry to hear about your experience, we take your feedback seriously. Looking into the situation it looks like you should have received the registration yesterday. Unfortunately with out of state deals, we're at mercy of the Massachusetts DMV, sometimes the turn around is quick and sometimes it takes a little longer. We apologize for any inconvenience or disappointment caused. Please reach out to us with any further questions or concerns at (860) 540-0555 ext. 5144. Sincerely, The Crowley Nissan Team

February 15, 2024

Very helpful and patient! Javier took his time and no pressure. My experience was pleasant from beginning to end More

by Lisariccio13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wayne Mantello, Harvey Marrero, Javier Martinez
Feb 16, 2024 -

Crowley Nissan responded

Hi Lisa, Thank you for the kind words! We're thrilled to hear that Javier provided such a positive experience for you. We aim to make every interaction as helpful and stress-free as possible. Looking forward to serving you again in the future! Sincerely, Jason Fontaine Executive Manager Crowley Nissan

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