
Crowley Nissan
Bristol, CT
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Always work is done on a timely basis by a competent staff We have been doing business with Crowley Auto for the past 20 years and have never been disappointed with any automobile purchase or service done on o We have been doing business with Crowley Auto for the past 20 years and have never been disappointed with any automobile purchase or service done on our vehicles. The staff is courteous at all times and will go out of their to help you any they can. Credit to Ken Crowley for conducting the business as he has for these many years. More
Always great service Routine oil changes or any service is always met with courteous staff, quick and professional service. Every time I visit the dealership I am pleased Routine oil changes or any service is always met with courteous staff, quick and professional service. Every time I visit the dealership I am pleased with the service I receive More
Flawless Experience We were not expecting to purchase. Our second vehicle blew the transmission. Needless to say, we were not looking forward to car shopping. Arthur and We were not expecting to purchase. Our second vehicle blew the transmission. Needless to say, we were not looking forward to car shopping. Arthur and the entire team at Nissan made this unexpected purchase the best experience to date, and we walked away feeling absolutely thrilled! More
Very disappointed It was a very bad experience. let’s start with the fact that I made an appointment over the phone and it was never booked just to find out after missi It was a very bad experience. let’s start with the fact that I made an appointment over the phone and it was never booked just to find out after missing hours of my work and had to make another and had to wait 5 more days. josh was our rep. The lack of communication and explanation was Present every time we tried to communicated. Also very rude until of course the payment part. they left door handle loose in my car and when i asked the guy at the front , his response in an over tone was, want me to do with that? Do you need us to put it back? I asked for a screwdriver and that’s when he moved and asked a technician... To be honest Nissan very disappointed .. More
Great people. Great Service! My experience was great. I had been looking for a vehicle to replace my current leased vehicle. My lease was coming to an end and I had a decision t My experience was great. I had been looking for a vehicle to replace my current leased vehicle. My lease was coming to an end and I had a decision to make. Should I purchase my leased vehicle or search for something new. I went to several dealerships. The Honda dealership in New Britain ghosted me and was not honest at all. It was truly refreshing that Crowley Nissan was honest and forthright with everything and I appreciate that. Dana, my salesman, is fantastic! If you are looking for good people to sell you a vehicle, go to Crowley Nissan and ask for Dana! More
Service Department I stopped by the service department to have my oil changed. I did not have an appointment and was told it would be about an hour an a half. I waited a I stopped by the service department to have my oil changed. I did not have an appointment and was told it would be about an hour an a half. I waited about 45 minutes and my car was done. To my surprise when I opened the car door they had vacuumed my car. Nice touch guys! More
Outstanding salesmen Dave I just bought a Nissan Kicks. I worked with Dave for several days to negotiate the best price . He was very attentive and knowledgeable. I used to go I just bought a Nissan Kicks. I worked with Dave for several days to negotiate the best price . He was very attentive and knowledgeable. I used to go to Bruce Bennett Nissan but now dealing with Crowley I’ll never go back !! More
Multi point inspection is bogus Twice I brought my cars in for oil changes and they claim to do a "Multi-point inspection". Left afterwards and my wiper fluid completely empty. Accor Twice I brought my cars in for oil changes and they claim to do a "Multi-point inspection". Left afterwards and my wiper fluid completely empty. According to their sheet, they are supposed to fill all fluids... Another time i look over my inspection sheet and it says everything is good. Turn on my wind shield wipers and one of them is missing a piece of rubber. They really did a good job with their inspection.. NOT!!!! Who says they even change the oil or rotate the tires, there is no way of knowing. Complete BS!! More
Routine maintenance The maintenance department could not have made it easier to get the routine scheduled maintenance done. The appointment was on time and finished quick The maintenance department could not have made it easier to get the routine scheduled maintenance done. The appointment was on time and finished quickly. Very accommodating waiting room too. More
Top notch dealership Sales and Service staff go above and beyond any other dealership that I have dealt with. They treat you as one of the family every time you step foot Sales and Service staff go above and beyond any other dealership that I have dealt with. They treat you as one of the family every time you step foot in the dealership.I would definitely recommend this dealership to anyone. More