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Crown Automotive Collision Center

St Petersburg, FL

4.7
483 Reviews

5237 34th St N

St Petersburg, FL

33714

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483 Reviews of Crown Automotive Collision Center

September 17, 2022

Jim Degen was the individual responsible for my car being repaired and I was very satisfied with the final results. He has a nice personality and kept me informed once my car was taken to the collision cent More

by Fran2131
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Degen
Sep 19, 2022 -

Crown Automotive Collision Center responded

Thank you so much for your positive review! Providing thorough and efficient service is so important to us, and we are glad that Jim's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Take care!

September 09, 2022

Christina was amazing to work with. She communicated well throughout the process, gave me options, kept me in the loop when there was a minor hold up with a part coming in. She is a w More

by sandlot32
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
Sep 09, 2022 -

Crown Automotive Collision Center responded

Thank you for taking the time to leave Christina this positive review! We are so glad that she took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

September 08, 2022

I can't say enough great things about Tony Matthews and my experience at Crown Automotive. He handled the repairs on my Kia in a timely professional manner and all with kindness! Thanks Tony. More

by KJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Matthews
Sep 08, 2022 -

Crown Automotive Collision Center responded

Thank you so much for your 5-star rating! We are so glad that Tony could get your automotive needs efficiently taken care of. It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

August 04, 2022

Jeri I needed help and Jim Degen was a life saver. He made some phone calls and located the part that I needed. It took a few days to arrive but when it did, he contacted me immediately to set an ap More

by jwilliamson1942
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Degen
Aug 04, 2022 -

Crown Automotive Collision Center responded

Thank you for your 5-star rating! We are so glad that Jim took great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

July 13, 2022

Great person to deal with I will definitely be going back and probably buy another car in five years from them but I love my navigator More

by Jfw366
Recommend Dealer
Yes
Employees Worked With
Tim
Jul 14, 2022 -

Crown Automotive Collision Center responded

Thank you so much for your wonderful review! We are happy to hear that our team provided you with top-notch service! Please do not hesitate to give us a call if there is ever anything more that we may help you with.

Jul 16, 2022 -

Jfw366 responded

Thank you so very much you got the best dealership in the state of Florida very polite people understanding and great to work with thank you

April 16, 2022

I took my vehicle into Crown Collision for an estimate after an accident. Being a snowbird, nearing the last month of my stay, I stressed the need to get the repair done quickly. David said it was possi More

by Richard
Customer Service
Recommend Dealer
No
Employees Worked With
David Thach
Apr 21, 2022 -

Crown Automotive Collision Center responded

Richard, We appreciate your review. I have tried to reach you by phone to discuss your concerns, but have not heard back from you. To respond to your review: our records show that you came in and asked if the repairs could be completed within 2 weeks. David explained that it was unlikely as he would need insurance approval and that it would be subject parts availability and crash wrapped your vehicle to stop water getting in. You sent David the insurance estimate on 4/12. David then checked on parts availability and determined that there was a parts backorder. He called you on 4/14 stating such and letting you know that the parts back order would mean that we would not be able to complete your repairs within 2 weeks. He has not heard back from you. If we can assist any further please don’t hesitate to reach out to either me or David on the contact numbers provided. Steve Lukas, Manager

February 09, 2022

John Grundon did a good job, to get the car fixed in one day yesterday More

by jhrg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Grundon
Feb 09, 2022 -

jhrg responded

I don't need any E mails after this

Feb 09, 2022 -

Crown Automotive Collision Center responded

Thank you for your 5-star review! We are so glad that John took great care of you and your vehicle throughout your visit. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

November 23, 2021

Can’t say enough about Christina and Crown Collision. From the first phone call to her after our car accident she put us at ease and walked us through the whole process of getting our car to her for repa More

by Mary L
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Perez
Nov 23, 2021 -

Crown Automotive Collision Center responded

Mary, Thank you so much for your positive review and recommendation! Your safety and satisfaction are our utmost priorities, and we are so glad that Christina could put you at ease and get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 15, 2021

David Thach & his paint/body shop did a beautiful job on my Acura that had factory defective paint missing from the roof. The entire roof was repainted & such a lovely surprise to pick up my car that was co More

by tbone45
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Thach
Nov 16, 2021 -

Crown Automotive Collision Center responded

Thank you so much for your 5-star review! We are delighted that David and the team provided you and your vehicle with great care. It is our pleasure to assist you in any way possible. We wish you the safest of travels- on behalf of the entire team!

November 10, 2021

I've been going to Crown Collision Center from 2009 to present. I appreciate Tony's expertise and look forward to getting my car fixed and / or detailed there in the future. More

by kxl56281
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Matthews
Nov 10, 2021 -

Crown Automotive Collision Center responded

Thank you so much for your 5-star review! We are glad that Tony consistently provides you with great care, and he will be honored to know that you deeply value his service. We wish you the safest of travels until we meet again!

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