Crown Automotive Collision Center

Oil Change Service Advisor, Dave Biagi, was pleasant and made my experience wonderful. Thank you Dave for your making this experience painless. Smiles! It is Service Advisor, Dave Biagi, was pleasant and made my experience wonderful. Thank you Dave for your making this experience painless. Smiles! It is helpful to be greeted with a smile and happiness in the morning. Love the motorcycles! More

the damage to my Kia was completely taken care of Michelle Trippi at Crown Collision made sure that the damage to my Kia was completely taken care of. She dealt directly with the insurance and made su Michelle Trippi at Crown Collision made sure that the damage to my Kia was completely taken care of. She dealt directly with the insurance and made sure the finished product was a factory-new looking, and factory-new running vehicle. I would tell anyone to go to Crown Collision and ask for Michelle by name. Thank you, so much, Michelle for getting my car back on the road!! Jeanne Turbeville More

Prompt estimate and completed work on time. Steve Lucas was very thorough in explaining options for repair of our Honda Odyssey and gave price estimates for two alternatives. The work was compl Steve Lucas was very thorough in explaining options for repair of our Honda Odyssey and gave price estimates for two alternatives. The work was completed as planned and we were very satisfied with the outcome both the price and workmanship. Thank you Steve Lucas and the folks at the Crown Collision Center. The Kings Joe and Nancy More

Stellar Service My car has needed repair twice. Both times I have received repair service that is exemplary. My car looked like new after both and both times I felt My car has needed repair twice. Both times I have received repair service that is exemplary. My car looked like new after both and both times I felt as if the estimator, Chuck Stickney, paid especial attention to my needs. In my latest experience, he had the repair crew try cleaning stains on my car before giving me an estimate for painting. It worked and saved me money. Thanks for everything More

Great job with front foil ground package I couldn't be happier with the way that Michelle Trippi handled the situation. She was very professional and understanding. She made sure that my ca I couldn't be happier with the way that Michelle Trippi handled the situation. She was very professional and understanding. She made sure that my car was fixed quickly. She was able to remount the front foil package after an accidental encounter with a car bus. You would never even know that it happened. Thanks, Walter Lewis More

Paint job was first rate As the owner of an older Mercedes, I was fearful of A partial repaint job, but the car looks incredible. They were able to repair all the front nicks As the owner of an older Mercedes, I was fearful of A partial repaint job, but the car looks incredible. They were able to repair all the front nicks and match the original paint perfectly. More

collision repair Mike S handled better than my own insurance company. Detail was costly and surprised, however I did not ask the price nor was the price disclosed unti Mike S handled better than my own insurance company. Detail was costly and surprised, however I did not ask the price nor was the price disclosed until picking up. I have used Crown in the past and cost was less thru service dept More

replace door hinge and On Star recall brought my 2009 Pontiac Torrent for service and William Hevel handled my issues with no problem they had to order the part for the door and gave me a brought my 2009 Pontiac Torrent for service and William Hevel handled my issues with no problem they had to order the part for the door and gave me a loaner .. Excellent service called next day prompt that my car was ready for pickup even though my car was under warrenty they knew that On Star had a recall and they fixed that problem as well.. Bill was an excellent salesperson to deal with. More

OUTSTANDING customer service I walked into the service department first thing Monday morning without an appointment. In walking in the door I was greeted by my first name by Serv I walked into the service department first thing Monday morning without an appointment. In walking in the door I was greeted by my first name by Service Advisor Mike Gregory. I was taken by surprise as I dealt with Mike 4 long months ago. I was impressed that he remembered my name and immediately felt I mattered. After sharing the work I wanted done, he mentioned it would be a long wait. I guess he sensed I was had other things to do and he offered a "courtesy car". Mike, thank you for taking great car of me and my car! I've been impressed by everyone at the dealership. More

collision fix Had the whole rear end of my car fixed and Chuck Stickney was my service professional. I highly recommend him and the work done for my car. Had the whole rear end of my car fixed and Chuck Stickney was my service professional. I highly recommend him and the work done for my car. More