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Crown Buick GMC
St. Petersburg, FL
3,703 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,703 Reviews of Crown Buick GMC
December 23, 2017
service dept David Biagi helped me. In my 40 years of driving this was by far the most positive dealings I have ever had with a car being serviced. He was helpful, David Biagi helped me. In my 40 years of driving this was by far the most positive dealings I have ever had with a car being serviced. He was helpful, made sure I was comfortable. A nice waiting area, kept me informed. I'm glad got a Buick. More
by kim burhans
Employees Worked With
Dave Biagi
December 22, 2017
Great Car Buying Experience We recently purchased a Buick Enclave from Dave and Mike and Crown Buick GMC. I was so impressed with the two salesmen happily working together as we We recently purchased a Buick Enclave from Dave and Mike and Crown Buick GMC. I was so impressed with the two salesmen happily working together as we were there on two separate days. It says a lot about a dealership and these two men as people that both of them truly wanted the other person to benefit from this sale. Everyone was polite and efficient and there was no pressure. My toddler son was with us and everyone could not have been more accommodating and kind. We are so happy to now own from this great dealership and would recommend this car buying experience to everyone. More
by Jlh28
Employees Worked With
Mike Clark, David Boldin, John Peeples
December 22, 2017
Extremely easy to work with I needed to replcae my current truck, as the lease was coming to an end. I called, emailed and shopped around at many dealerships, of many different I needed to replcae my current truck, as the lease was coming to an end. I called, emailed and shopped around at many dealerships, of many different makes. Most were cliches of the typical car purchase experiance..."what can we do to put you into this vehicle today" nonsense. I dealt with Doug Ramon and it was like 2 real peoplpe talking. Price was substantially lower than another dealer on the exact same vehicle. Very accomodating, friendly and easy to do business with, More
by Steven Drobiazgiewicz
Employees Worked With
Robert Patterson 5 stars also, Doug Ramon, Jeff Garrigan
December 21, 2017
""Excellent Customer Service" I took my car to get the light bulb replaced and noticed a leak on the ground. I showed Ryan, my Service Rep and immediately he said we need to get th I took my car to get the light bulb replaced and noticed a leak on the ground. I showed Ryan, my Service Rep and immediately he said we need to get that checked out as soon as possible and for me to let him know when I would be available to drop my car off. I explained to Ryan that I really needed transportation while my car was being repaired because I still had to go to work and take my Grandmother to her scheduled doctor appointments. Ryan totally understood my concern for the need of transportation and provided me with a loaner car. The mechanic found that my transmission needed to be replaced. The transmission was replaced within 24 hours after I dropped my car off and when I went to pick up my car, it was washed and clean just sitting there looking beautiful waiting on me. I'm really thankful for Ryan and the mechanic for taking excellent care of ME and MY CAR!!!!!!! More
by Katrina33*
Employees Worked With
Ryan Donarski
December 20, 2017
GMC is okay After buying fords my entire life I decided to look for another brand because I wasn't sold on the idea of an aluminum body pick-up truck. I researche After buying fords my entire life I decided to look for another brand because I wasn't sold on the idea of an aluminum body pick-up truck. I researched GMC, Dodge, Toyota, Nissan and Chevy. I chose to purchase a GMC Sierra. I purchased it from my local dealer at the time (North Hillsborough county). I experienced many less than positive interactions with that dealership. Based to my experiences, I came to the conclusion that GMC has poor overall customer service. We recently moved after purchasing a home in Pinellas county (St. Petersburg). While taking my truck in for routine scheduled maintenance (to kill time) I chose to look at some newer SUV models. The sales people were very good, not pushy but quick with suggestions. I was offered both the Yukon and Yukon Denali to take for a few days in order to get a feel and gage the differences. When I returned to the service area to pick-up my truck they had cleaned it and checked something that I wasn't aware was even broken. We scheduled a time to drop the truck off for repair. I'm very happy with this dealership. Crown has me helped me believe in GMC again. More
by gwells
Employees Worked With
Tammy Wagner, Ken Krassner, William Hevel, Doug Robinson
December 20, 2017
AWESOME SERVICE FROM DAVE AT CROWN My Buick needed service and Dave B. took such good care of me that I cannot thank him enough. Additionally, Dave also let me know of the wonderful wo My Buick needed service and Dave B. took such good care of me that I cannot thank him enough. Additionally, Dave also let me know of the wonderful work he and some of his friends do to help Veterans. Thanks for everything Dave. More
by cfaz
Employees Worked With
William Hevel, Dave Biagi
December 19, 2017
Bill Hevel got my Truck repaired Yesterday, at about 1:30pm. I noticed something leaking out of my truck, "it was antifreeze " I called Bill and informed him of the situation, As an Yesterday, at about 1:30pm. I noticed something leaking out of my truck, "it was antifreeze " I called Bill and informed him of the situation, As an independent contractor my truck is my lively hood. I finished my route and had the truck up to his shop by 3:00pm. Gave the keys to Bill and he assured me "That he would take care of it" .....At 8:00am the next morning Bill was calling me to let me know my truck was completed, washed,and ready for work! And explained to me that one of his tech's worked late the night before,then came in early to finish my truck, I can't thank you all enough for such a stellar performance of service. Bryan More
by bryan
Employees Worked With
William Hevel
December 19, 2017
Nice staff good prices I recommend this place to anyone looking for a used vehicle. They are nice and helpful. The vehicle I purchased was priced fairly, and in great cond I recommend this place to anyone looking for a used vehicle. They are nice and helpful. The vehicle I purchased was priced fairly, and in great condition. More
by Jman42o
Employees Worked With
Doug Ramon
December 18, 2017
Kudos to Service Department! I never stress out when I take my Chevy Tahoe in for service because I know that Bill Hevel will keep my 2000 Chevy Tahoe (65,000 original miles) runn I never stress out when I take my Chevy Tahoe in for service because I know that Bill Hevel will keep my 2000 Chevy Tahoe (65,000 original miles) running smoothly. My wife just wants a safe car to drive and Bill tells me what we need to do to keep us safe on the road. Other Dealerships look for things to fix so your bill is higher than you expected. Bill is knowledgeable and honest and that is what I look for in a good Service Department. More
by Tom & Marie Machuga
Employees Worked With
William Hevel
December 16, 2017
Excellent service Visited the dealership today to have a few things done and as always the service received from William Hevel was excellent!! He always goes above and Visited the dealership today to have a few things done and as always the service received from William Hevel was excellent!! He always goes above and beyond with customer service and ensuring that I walk out with a smile and satisfied with the service received. Great job and keep up the good work!! Thank you.....Litika Stephens More
by Litika N Stephens
Employees Worked With
William Hevel
