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Crown Buick GMC
St. Petersburg, FL
3,706 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,706 Reviews of Crown Buick GMC
October 31, 2017
MY 1ST BRAND NEW CAR ! I was on a search to buy my 1st BRAND NEW CAR. I had my heart set on the new Buick Cascada. I stopped at Crown Buick in St Pete, as I was walking in I was on a search to buy my 1st BRAND NEW CAR. I had my heart set on the new Buick Cascada. I stopped at Crown Buick in St Pete, as I was walking in I was greeted by LISA GUTTERY. From that moment on I was thrilled to have met Lisa. She was so helpful, knowledgeable and she knew how to make the deal work for me. She has called me several times since my purchase & is always there when I need her, & boy I have needed her. I will definitely look to her when I'm ready in the future for another car. More
by elaine53
Employees Worked With
Lisa Guttery
October 31, 2017
Awesome experience and car We enjoyed our experience with this dealership and are considering another purchase. Our salesman was exceptional and courteous. We are going to cons We enjoyed our experience with this dealership and are considering another purchase. Our salesman was exceptional and courteous. We are going to consider another purchase in the near future. More
by John
Employees Worked With
William Sampson
October 30, 2017
Excellent service experience! To my dismay I got stuck with my 2013 Chevy Sonic in the wee hours of the night last week. I was fortunately able to get a jump start to get me home. To my dismay I got stuck with my 2013 Chevy Sonic in the wee hours of the night last week. I was fortunately able to get a jump start to get me home. The next morning I made a frantic call Bill Hevel whom assured me that it was most likely just the battery, Thankfully that was exactly the issue and about one hour and a new battery later I was able to drive away! Thank you Bill Hevel for your friendly, courteous and expert help once again!!! More
by PalmHarborMBZ
Employees Worked With
William Hevel
October 30, 2017
Excellent service as always! Greg Barry is always professional and courteous. We always receive the best service when we come to Crown Buick. We never have to wait very long and t Greg Barry is always professional and courteous. We always receive the best service when we come to Crown Buick. We never have to wait very long and the job is always done right. Everyone in the department is very helpful. This is our 3rd vehicle from Crown and it certainly won't be our last. More
by Walter37
Employees Worked With
Greg Berry
October 29, 2017
Professional, courteous, thorough! 1st service appointment for my 2016 GMC Sierra 1500. Chris Sullo was professional, courteous, and very thorough. All of the supporting staff was just 1st service appointment for my 2016 GMC Sierra 1500. Chris Sullo was professional, courteous, and very thorough. All of the supporting staff was just as courteous. Wait time was exactly as indicated. In and out as expected. Great job! See you for the next appointment! More
by LStiffy
Employees Worked With
Chris Sullo, Service Advisor
October 28, 2017
Grant William Sampson - Buick Product Specialist William provided me with superior service from the time I walked into Crown Buick Dealership located at 34th Street N, St. Pete Florida. I was able William provided me with superior service from the time I walked into Crown Buick Dealership located at 34th Street N, St. Pete Florida. I was able to take delivery of my new car the same day with no hassle and no pressure. He is a gentleman with a unique sensitivity to the concerns of each customer. More
by irishlass56
Employees Worked With
Robert Patterson, William Sampson
October 27, 2017
Fast, careful service! It was just an oil change, but I was very impressed with Ryan. He was courteous and explained everything to me. The mechanic checked my car and everyt It was just an oil change, but I was very impressed with Ryan. He was courteous and explained everything to me. The mechanic checked my car and everything was good. Thank you, and I'll be back! More
by NinaT
Employees Worked With
Ryan Donarski
October 24, 2017
excellent service My 2015 GMC Terrain would not start at my home. Triple AAA jumped it and I drove it to Crown Buick GMC at 5237 34th Street North St. Pete, Fl. 33714. My 2015 GMC Terrain would not start at my home. Triple AAA jumped it and I drove it to Crown Buick GMC at 5237 34th Street North St. Pete, Fl. 33714. I was immediately met by Greg Berry the service advisor. I did not have an appointment but Greg stated he would fit me in and diagnose the problem. Several minutes later he advised it was a weak battery and he could replace it. But, before that action he courteously volunteered to research my vehicles warranty and discovered the replacement battery was still up under the dealerships warranty. The battery was replaced, my interior of my car was well protected by temporary floor mats and seat covers. My total service call was less than twenty five minutes. Also, the lounge area was stocked with (12) different types of coffee, fresh baked cookies and a well stocked vending machines (snacks and refreshments). Very clean as well as the restroom facilities. This is my first GMC and I will utilize the dealerships service center for my vehicle. More
by Darkside
Employees Worked With
Greg Berry
October 21, 2017
Excellent service department When a warning lamp came on the dash of my Buick I called Crown. I was very lucky that David Biagi answered the call. I told David what problems I was When a warning lamp came on the dash of my Buick I called Crown. I was very lucky that David Biagi answered the call. I told David what problems I was experincing and he told me despite a full schedule he would work me right in. When I pulled up in the service drive David greeted me and took me to his office where he took my information. He offered me a ride to my office but I had a co-work pick me up. While my car was in the service drive an attendant opened my hood checked the fluids and topped off my washer fluid. A nice an unexpected touch! I received and call a few hours later from David just as he said he would and he explained what was needed to be done and how long it would take. The car was ready an hour before he promised and it was sparkling clean when I picked it up. My Buick is running great now. Thank you David for your top notch customer service ! More
by Pete D.
Employees Worked With
Dave Biagi
October 20, 2017
Service Department William is very helpful in the service department. Tells you like it is and will do his best to get you the best service for your car. He will tell yo William is very helpful in the service department. Tells you like it is and will do his best to get you the best service for your car. He will tell you the truth about the different options you have, even if it means getting a lower bill. I really appreciate his honesty and his customer service. It's why I take my Pontiac G5 there for service every time something with my car acts up. More
by ashley.spencer
Employees Worked With
William Hevel
