Crown Buick GMC
St. Petersburg, FL
Filter Reviews by Keyword
By Type
3,711 Reviews of Crown Buick GMC
Harry Ossenberg is the only one I want to talk to about my car. Before I met Harry I tried different auto repair shops and would get fed a bunch of BULL. Then I would never go back to them and tell all my my car. Before I met Harry I tried different auto repair shops and would get fed a bunch of BULL. Then I would never go back to them and tell all my friends about my experiences. I feel Harry has always been honest with me and that is what keeps me following him where ever he goes. The other person I would like to mention is Owen the tech in the shop, he is awesome also. I have my own business and finding workers like Harry and Owen is hard to do. Please let them know it is always a pleasure doing business with them. Frank More
I first met Harry at Scott Buick when looking for a dealer closer to home & work. Shortly thereafter he was scheduling maintenance on my Dad's Buick also! My original Rendevous is still driving great dealer closer to home & work. Shortly thereafter he was scheduling maintenance on my Dad's Buick also! My original Rendevous is still driving great with a lot of miles on the odometer. We purchased a new car at Crown while wandering around the showroom waiting for maintenance to be completed. That one runs great too....had it serviced today. Harry is so thourough and easy to communicate with. More
Gerg Berry helped us out a while ago a lotwhen the transmission on our car was literally falling apart. He was able to see the problem and notify management of the issue woth this car that was not ve transmission on our car was literally falling apart. He was able to see the problem and notify management of the issue woth this car that was not very old and having such extreme issues. It was a stressful situation and greg made it so much better. Great guy ans assest to Crown More
Greg berry provided excellent customer service when I brought my car in for routine maintenance. Have been working with crown for several years also with a prior vehicle and they have always taken great brought my car in for routine maintenance. Have been working with crown for several years also with a prior vehicle and they have always taken great care of my vehicle. More
Quite possibly the best experience ever. had a problem with my new car and everyone went out of their way to make sure I was taken care of properly. I have done business with many different Buick dealers with my new car and everyone went out of their way to make sure I was taken care of properly. I have done business with many different Buick dealers in my area. I am glad I drove over 30 miles passing 3 other Buick dealers to purchase my car here and equally glad to service it here. I HIGHLY recommend buying a mew or used car from CROWN Buick/GMC in St. Petersburg FL. Thank you, Craig, Mike, Al, Mark and Greg. I will purchase all of my cars form you. Thank you again, Dan "the man" More
Greg has stood by me for 40K miles attempting to get the Regal to run properly and finally we are at a point that the car is running at an acceptable level. Buick has to really take a look at the product t Regal to run properly and finally we are at a point that the car is running at an acceptable level. Buick has to really take a look at the product they are delivering to the public. Without employees like Greg you would go bankrupt. More
Brought my Chevy in for unexpected service - Michael was really helpful, has excellent Customer Service, felt really at ease and very confident that the repair would be done as promised and I was not disapp really helpful, has excellent Customer Service, felt really at ease and very confident that the repair would be done as promised and I was not disappointed. More
Had a noise in the steering. Tried several different fixes but eventually had to replace all steering components per corporate suggestion. Seems to have corrected the problem. I appreciate the concern t fixes but eventually had to replace all steering components per corporate suggestion. Seems to have corrected the problem. I appreciate the concern they had to get it corrected. I have had all good experiences when I go there for regular service or for specific problems as I had this time. Greg Barry was very helpful and customer service oriented. Thank you for all you have done for me and my car. More
I purchased the GMC Acadia in early March 2013.......the sales people were attentive and went out of their way to satisfy me...they even installed leather seats and a trailer hitch 2013.......the sales people were attentive and went out of their way to satisfy me...they even installed leather seats and a trailer hitch for my used model and got it al done in 2 days......wow now last week i had a oil change service due , it was part of the 2 year certified car package aka it cost me zero......but Harry Ossenberg took care as if I was paying top dollar for it .......they were flexible re the reservation, promptly met me at Service reception , completed the service in less than 90 minutes including a wash job !!!! then 2 days after i saw a warning light for " service air bag system " show up on my dash .....i called Harry he advised we get it fixed for my safety.........we made an appointment, i brought the car in , it was fixed ( broken wire ) and again washed in less than 90 minutes.........I told Harry and I say it again, this is my first Crown car , and " I am really enjoying my Crown experience " c well done all...........sincerely Roger Podwoski More
It was time for my car's service (oil change & checkup), and I scheduled my appointment very easily. I arrived, and they took care of me right away, and advised that all was well, but I needed a checkup), and I scheduled my appointment very easily. I arrived, and they took care of me right away, and advised that all was well, but I needed an air filter. Told them OK, and then they took care of it. Harry Ossenberg is a great service advisor, and always keeps you informed as to what's happening with my vehicle. This was the first time that I could also "stay and wait" for my car, instead of just leaving it. Your new showroom, and waiting area are beautiful, and is kept very clean. I also must say that service tech Owen Runacres is a great asset to your Buick dealership. I trust him "COMPLETELY" with my car, and always ask for him to service our cars. Keep up the great work!!!!! Gail Ihrig, Seminole, FL More

























