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Crown Buick GMC

St. Petersburg, FL

4.8
3,703 Reviews

5237 34th St N

St. Petersburg, FL

33714

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3,703 Reviews of Crown Buick GMC

May 27, 2021

Ms Pack was amazing. She made me feel right at home. She was friendly yet professional. Her knowledge of the cars was second to none. I'm looking forward to going back to her to buy my next new car. Great More

by patricaf71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dorothea Pack
May 27, 2021

Tony in sales and Mark in Finance did an excellent job and made the process as easy as possible for me. It was a pleasure doing business with both guys. More

by J Morris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Crevello, Mark Fernandez
May 27, 2021

Leon was very very helpful & made us feel at home the entire process from the test drive to walking out the door with the keys to a 2019 Nissan Altima. Highly reccomend Leon @ Crown buick! More

by t_kaminski08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Fisher
May 27, 2021

My salesperson Boris Chechin, very courteously approached me to help with my questions regarding the vehicle I purchased. He was quite helpful & displayed his honesty, therefore putting me at eas More

by LINDA R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Clark, Anthony Constantinople, David Boldin, Jason Crooks, Boris Cehic
Jun 06, 2021 -

Crown Buick GMC responded

Linda, Congratulations on your new vehicle! We are overjoyed that Boris and the team could be of assistance to you and ensure that your buying process was as seamless as possible! We thank you for taking the time to leave him this excellent review. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!

May 27, 2021

We bought a new GMC Acadia Denali today. We are new to St. Petersburg after living in Lakeland for 40+ years. What a pleasure to deal with Crown. Met Bill in service early in 2020. We decided to move f More

by Alan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Hevel, Mark Fernandez, Anthony Constantinople
Jun 06, 2021 -

Crown Buick GMC responded

Alan, Congratulations on your new GMC Acadia Denali! We are honored to have been able to assist you with this special purchase, and we are thrilled that our team could provide you with the perfect vehicle, deal, and overall experience! We couldn't be more pleased to hear of your satisfaction, and we can't wait for you to enjoy your new ride!

May 24, 2021

Great service, Great Dealership, Great Vehicles. Been a pleasure to do business with. Would definitely reccommend Crown GMC to anyone. Thank You, Don & Dorothy Shepard More

by clwtruck
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Crooks, Max Saltz, Leon Fisher
May 24, 2021

Never dealt with a dealership this unprofessional . They told me a deal was done and then the car was sold without my knowledge . I thought a verbal deal was in place but evidentially it wasn’t . I never wr More

by Rugosports
Recommend Dealer
No
Employees Worked With
David Boldin
Jun 11, 2021 -

Crown Buick GMC responded

Rugosports, While we always appreciate feedback from customers your review isn't giving a full picture of the events. You put an internet lead in on ae Cadillac ATS on 5/10/21. We sent over numbers on the car that included a sight unseen appraisal. You replied that those numbers were way too high for you. You spoke to Adam, Cole and Dave several times and we were still $$ away from a deal. You became upset saying “you guys just don’t want to sell this car to me. and then called back and emailed several times being told it was still the price we had last mentioned. You spoke with Dave again around 5/21 and he told you if you came to the dealership that day he would work with you more to see if we make the numbers work. You never came to the dealership to work with him. In the meantime another customer came in and purchased the car. Sincerely, Harley Schrock, General Manager

Jun 11, 2021 -

Rugosports responded

As mentioned I thought Dave and I agreed on price and I told him I would be back in town in 2 days. All was set until Adam called me and said he talked to Cole (who I never spoke to) and the car was sold. Originally we were 200 dollars apart and I was more then willing to split the difference . No go. I was even willing to give a deposit . You wanted full value for the car and knew you could get it. It was just a question of the sequence of events. Way too many people involved.

May 23, 2021

Was great working with Tammy Wagner !!!!! She made everything very easy and fun !!!!! She found the exact GMC Yukon Denali that we were looking for !! More

by ggoff3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy Wagner, Max Saltz
May 26, 2021 -

Crown Buick GMC responded

Congratulations on your new GMC Yukon Denali! We are thrilled that Tammy could make things happen for you and get you into exactly the vehicle you had in mind! We can't wait for you to enjoy your new ride. Please drive safely, and do not hesitate to give us a call if there is ever anything more that Tammy or the team may help you with!

May 23, 2021

Boris was great to work with. He respected my wishes of doing most of our communication over text until I was ready to come in. When I finally came back to purchase I was out the door in a little under 2 h More

by Cjb727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Fernandez, Boris Cehic
May 26, 2021 -

Crown Buick GMC responded

Thank you for leaving Boris this positive review! We are delighted to know that he took great care of you and ensured that your buying process was smooth and efficient! He will be pleased to hear how greatly you valued his assistance. Please drive safely, and do not hesitate to give us a call if there is ever anything more that he or the team may help you with! Wishing you the warmest congratulations on your new vehicle!

May 22, 2021

I have always been treated with respect and Greg has always been very helpful, the dealership is always clean and comfortable to wait in . I feel I can trust the dealership to be fair and honest and hel More

by Breznick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Berry
May 26, 2021 -

Crown Buick GMC responded

Thank you so much for your wonderful review! Your kind words and confidence mean so much to us, and we are pleased that we could consistently provide you with the quality service that you so much deserve! It is our pleasure to serve you in any way possible, and we look forward to continuing to provide you and your vehicle with our best care in your visits to come!

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