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Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
2,522 Reviews
Committed to our four core values of Customer Focus, Teamwork, Integrity and Growth, Crown Automotive Group is driven to excellence with every customer experience. With over 50 years in the automotive industry, our privately owned award-winning dealership group has operations in Florida, Ohio, and Tennessee and continues to seek new opportunities for growth. Each Crown Automotive dealership features an extensive selection of new, certified and meticulously inspected pre-owned vehicles with financing options for every budget.
To learn more about The Better Way To Buy® visit Crown Cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday Closed
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 AM
Sunday Closed
Service
Monday Closed
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 AM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,522 reviews
August 13, 2011
Extremely unfriendly, tried to add $600 in extra dealer profit into a pre negotiated deal at the last minute in the form of a completely unnecessary "doc fee", represented dealer rebates as taxable income profit into a pre negotiated deal at the last minute in the form of a completely unnecessary "doc fee", represented dealer rebates as taxable income to the buyer which therefore had to be reduced. His unprofessionalism lost Crown - and Jeep - a sale today. In today's environment, there is no reason to tolerate this sort of treatment as a customer when better alternatives are in plentiful supply. More
by gooddealguy
Employees Worked With
John Little
Helpful August 11, 2011
Rosie was very, nice and very knowledge on the vehicle that we purchased. When we had our leather installed she gave us a car to drive. She treated us like we were family. We would definately refer our fa that we purchased. When we had our leather installed she gave us a car to drive. She treated us like we were family. We would definately refer our families and friends to her. Thanks Rosie, We would purchased another vehicle from your dealership. John Long Barbara Long More
by longbarbara
Employees Worked With
Rosie
