
Crown Chrysler Dodge Jeep Ram of Chattanooga
Chattanooga, TN
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2,586 Reviews of Crown Chrysler Dodge Jeep Ram of Chattanooga
Tim our sales consultant and Kenny our finance manager were absolutely terrific! This was the nicest and most seamless car buying experience I have ever experienced! Go see Tim! were absolutely terrific! This was the nicest and most seamless car buying experience I have ever experienced! Go see Tim! More
I brought my 2023 Jeep Grand Cherokee in on July 17th for an alignment and several warranty issues, including a faulty passenger seat massager, lumbar/bolster support, a malfunctioning driver assist feature, an alignment and several warranty issues, including a faulty passenger seat massager, lumbar/bolster support, a malfunctioning driver assist feature, and a front bumper that kept popping out. The car wasn’t assigned to a technician until July 21st, and I didn’t receive a loaner until July 22nd — after being told it was ready, only to find out it had a dead battery and needed to be replaced. After nearly two weeks in the shop, I picked up the car on August 1st. Before leaving, I noticed the seat massager still didn’t work. A tech cleared a code, and that resolved the issue. However, on the way home, the driver assist system still showed “service required,” and the bumper popped out again — meaning two of the key issues were not fixed. Although staff were courteous, the delays, miscommunication, and unresolved repairs made for a frustrating experience. More
I had a great experience getting a car with Stacy McNeely. It was a fast and efficient experience. She really listened to my needs and worked with my budget and I couldn’t be happier with my new car. McNeely. It was a fast and efficient experience. She really listened to my needs and worked with my budget and I couldn’t be happier with my new car. More