Back

Crown Chrysler Jeep Dodge Ram Dublin

Dublin, OH

5.0
2,676 Reviews

6350 Perimeter Loop Rd

Dublin, OH

43017

Directions

By Type

2,676 Reviews of Crown Chrysler Jeep Dodge Ram Dublin

January 11, 2019

Highly Recommend! I highly recommend letting Eric Ryan help you find your next vehicle. Efficient, Knowledgeable, Kind and was not pushy. I have already referred him More

by MOAB19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry Moore, Eric Ryan
Jan 11, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

We are overjoyed to hear that Eric provided you with thorough and efficient assistance, and we thank you for taking the time to leave him this kind recommendation! Congratulations on your new vehicle! Please let us know if there is anything more that Eric or the team could help you with in the future.

January 11, 2019

Very friendly, Very Fast Got in fast, served fast and back on the road fast. Friendly service, and not a whole bunch of pressure for additional services. Very pleased with exp More

by jonathan.c.barcus@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Quinton Yarborough
January 05, 2019

Worst Dealer I had a terrible experience with this dealership & would never recommend them to anyone. I had a good offer from another Jeep dealer on New Cherokee 2 More

by rohit0008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Bray, Andy Panchal
Jan 24, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Dear Kritika, We do appreciate the feedback and we can see there is a miscommunication: As you state, you were very specific about the color and equipment on this particular Jeep Cherokee and we did attempt to trade for one although, as you know, there were only a couple showing in the Midwest. Unfortunately, the dealer you had visited would not trade the vehicle. As you write, we asked if you could take one very similar. The vehicle we did have that you refer to was reported as a loaner vehicle under the Chrysler (FCA) CTP loaner car program. Thus, before we can actually place this vehicle into loaner service, we must bring the vehicle that it replaces out of service, as the FCA rules state that the vehicle needed to be returned by a service customer as FCA, under this program, insures each vehicle. Once put into service, the vehicle must stay in for 90 days and verifiably be used as a loaner vehicle. If we pulled it out, the vehicle would lose the CTP incentives and not be eligible for the consumer incentives, meaning that if we sold it to you, there would have been no incentives and the vehicle would cost substantially more. Again, as you write, we were more than willing to sell you what we did have. We could not duplicate the one in the timeframe allotted. We apologize for any miscommunication and would still offer you a similar vehicle or wait until we can have one built to your exact specifications. Sincerely, Marc Wigler, VP & General Manager

January 04, 2019

Great service and quick This was my best new car buying experience to date. In and out in about 2 hours after we agreed upon price and financing. Danny was straight forward a More

by spampy22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Flaherty
Jan 07, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Congratulations on your new vehicle! It's great to hear that Danny worked with you to ensure that you were provided with a deal that met your contentment- on top of a positive overall experience. Please feel free to give us a call if there is anything more we could help you with in the future. We hope you are enjoying your new car!

January 04, 2019

Great Customer Service to end my 2018 We just purchased a pre-owned vehicle and had a great experience working with Devon Jordan. He was very attentive, efficient and nice. He even helpe More

by Fergz21771
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devon Jordan, Joe Melfe
January 01, 2019

Awesome experience! Jason Stull was awesome! He made me feel at ease and comfortable in what is typically a very stressful process. It was the easiest car buying experie More

by Susan8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Stull, Terry Moore
Jan 03, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Hi Susan, We would like to thank you for letting us know how we are doing. Here at Crown, we work extremely hard to ensure that our guests are comfortable with their visit. We are glad to hear that Jason was able to assist you in finding a vehicle that was right for you.

December 31, 2018

Great experience overall We got a pre-owned car from Crown earlier in the month. Great experience with them. Was wondering what the buying experience would look like so close More

by gh61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ashbrook
Jan 02, 2019 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you for sharing your great experience with us. We are glad to know you were pleased with our dealership and we hope you come back again. Jeff will be thrilled to hear your kind words as well.

December 27, 2018

New Car These guys are amazing. My first review dropped but they are worth the second attempt. They listen, they care and they take care of the customer and a More

by dealer1#
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Melfe, Danny Flaherty
Dec 28, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you so much for your sincere review! It means so much to us to know how happy you are with your recent buying experience, and we are overjoyed that Danny and Joe took such wonderful care of you. We hope you enjoy your new vehicle and can't wait to work with you again in 39 months! Drive safely!

December 22, 2018

Routine service appointment - smooth Was able to schedule on line. Only needed routine service and a recall item. Service manager Dustin Litteral explained everything clearly and got me i More

by Jeep2018
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dustin Litteral
December 22, 2018

Best Ever Danny Faherty was my sales guy. Awesome experience and Danny is very knowledgeable on all Jeeps, cars , and trucks. Manager is also a Steelers fan. Yo More

by Jeep 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Ramsey, Joe Melfe, Danny Flaherty, Chad Laughrey
Dec 26, 2018 -

Crown Chrysler Jeep Dodge Ram Dublin responded

Thank you so much for your amazing review! We are thrilled that Danny and the team were able to make things happen for you, while ensuring that your overall experience was so enjoyable! We are so excited for you to enjoy your new Jeep, and we thank you for doing business with us at Crown!

...
93
...