Crown Dodge Chrysler Jeep Ram FIAT

They will not answer questions up front or honestly. I would look elsewhere for a fair deal. I would look elsewhere for a fair deal. More

July 26, 2023 Zero stars but had to give one in order to post. This used to be a good Jeep dealership. I purchased my last two vehicles from this dealership. I also bought a prepaid oil change and tire ro post. This used to be a good Jeep dealership. I purchased my last two vehicles from this dealership. I also bought a prepaid oil change and tire rotation plan 3 years ago. Every time I've used it there has been a problem. The problems have ranged from being unable to get the service department on the phone to schedule ( I once had to drive over from the next city to the west as they were not answering or returning calls, and when I finally was able to speak to someone I was told I would have drive back the next day to receive the service), to one occasion where I was given the oil change but the tires were not rotated. When I asked why, I was informed that while the package I purchased included a tire rotation, I had not specifically asked for one. Yesterday, my car was shutting down at lights, leaving me stranded until I could get it going again, and the battery kept dying when the vehicle was shut off for a while. I drove to the dealership, and told the individual at the service desk what was going on, to which he replied "that sounds weird" and stared blankly at me until I got aggravated and left. Off course I wound up getting stuck at a light on the way home until I turned my engine off and restarted it. Today when I went for the oil change and rotation, I again asked that it be checked. When I was told what the problem was ( 2 dead batteries ) I was told it would cost over 700 dollars to fix ( over half being labor). I declined to pay and the service person told me they would finish up and get me out. When I checked out I was billed 53 dollars, which I questioned and the service desk person stated it was for evaluating the batteries, adding something about being sorry they don't work for free. I stated that I came yesterday with what I considered a safety issue, and was greeted with a blank stare. He replied that I was refusing the repair today, and it would have been the same yesterday. I asked the lady who took my payment to speak to the dealership or sales manager, and was told they had both taken today off. This dealership has lost my business. I will drive to a dealership in another city before I return to Crown. Also as I drove home, I pulled up the tire pressure screen, all tires were at least 3 lbs lower than recommended pressure. No one had checked and aired them up More

South of I-10 and South of high prices is their tag line and it's true! Small town family feel and they support and give back in the community. I didn't feel pressured to buy. and it's true! Small town family feel and they support and give back in the community. I didn't feel pressured to buy. More

Crown Dodge Pascagoula is the Best Dealers ever.. We went to over 5 dealers to find the 2015 truck I wanted I new exactly to the point what I wanted The Dealers would all said they don't make it are We went to over 5 dealers to find the 2015 truck I wanted I new exactly to the point what I wanted The Dealers would all said they don't make it are can find it are try to sell me something close to it.. I did my research and look for days online at dealer.. Found the truck at Crown Dodge website. Called and Richard took care of me and they where so kind ... My husband and I drove 400 mile yesterday and picked it up... They had everything ready for us ........ More