I wanted to purchase a new 2019 Dodge Charger Daytona Edition with a HEMI V-8 engine and I found the one exactly I wanted online at the Crown Dodge of Fayetteville website. Prior to me moving forward I went online and I applied for auto financing with Chrysler. I was approved for a $46,800.00 car loan. I knew I would be approved because my credit is good and I always pay all of my bills on time and never late.
The next day I was getting calls, text messages, emails, voicemails from different people at the dealership asking me when I wanted to pick up the new car. I informed them the next day around 4:00 pm. When we arrived at the dealership they had my 2019 Dodge Charger Daytona out front and all ready to go. 2 Gentleman came out of the dealer and greeted me and my girlfriend. I had my envelope with me containing my documents, electric bills, cable bills and everything else the dealer had asked me to bring when I came to pickup my new car. I also had the Progressive insurance ID cards and proof of insurance, I also had the approval letter from Chrysler financial that I was approved for a car loan of $46,800.00.
We went to a desk in the back and the salesman on the other side of the desk started asking me questions while he was typing on his computer for another credit application. I asked him, "Why do you need another credit application when I have a letter right in my hand that I have already been approved for a auto loan of $46,800.00 with Chrysler?". I showed him the approval letter from Chrysler that I had already applied and was approved for the auto loan on this new 2019 Dodge Charger. He said to me, "It's only a in house credit application". I continued to answer his questions but at the same time I was not aware he was not telling me the truth because later when I had got home I had found out that they had run my credit with 4 different banks to obtain a approval for a car loan. Another Gentleman had come over from the finance department and informed me that my auto loan was declined. I showed him the letter from Chrysler that I was already approved from Chrysler for $46,800.00 and it did not make any difference and the letter I had was not worth the paper it was printed on. It was a fake and fraudulent document that was worthless.
Avoid this dealership because they can't be trusted and they are not honest with any of their customers. I have given this matter to my private paid attorney in Fayetteville, NC and he is going to commence immediate swift legal actions against this Crown Dodge dealership and Chrysler for fraud and other charges as well. I have already contacted the North Carolina Attorney Generals office and filed multiple complaints and I am filing complaints with the BBB (Better Business Bureau) in Cumberland County, North Carolina.