Crown Eurocars

After brief BAD experience with "Auto Auction" never buy from Auction dealers. Crown has been nothing short of overall pleasant experience in buying a certified Mercedes. Very happy with the who never buy from Auction dealers. Crown has been nothing short of overall pleasant experience in buying a certified Mercedes. Very happy with the whole dealership. They can use my name and number to forward to anyone wanting to know about buying a car online. Truthful salesman/manger in explaining about my car purchase and it's appearance as well. Thanks you so much More

From the moment we arrived to Crown Mercedes Bill Martin has continued provide the highest level of costomer service I have ever received. I have purchased 8 cars over the last 10 years and I can say withou has continued provide the highest level of costomer service I have ever received. I have purchased 8 cars over the last 10 years and I can say without a doubt that Bill Martin was the most enthusiastic, caring, knowledgeable, honest dealer I have ever dealt with. Overall crowns consideration for thier customers need and attention to deal is second to to none. I would HIGHLY recommend that any intersted in getting a new car visit Crown for all thier needs. I have never seen any prginazation work harder to meet the needs of thier customers and ensure thier happiness. GO TO CROWN! More

I would highly recommend this dealership...we have been to a few of them, and they are all lack laster, you get the feeling that they don't really care.... My husband is a impulsive buyer, he wanted to to a few of them, and they are all lack laster, you get the feeling that they don't really care.... My husband is a impulsive buyer, he wanted to buy me another Mercedes for my birthday, Mr. Bill Martin was exceptionally wonderful, professional, fast and there was nothing he could not do, he did everything to make our purchase great, everything he did was with a smile...he is a gracious person and a delight to work with. He made sure that I would understand everything about the GPS and to use his words "I am a phone call away"...my husband does not have too much patience....Mr. Martin accommodated him in every way.... I would highly recommend this dealership....they got us water, a pain killer and were gracious with my service dog....I can only praise all the dealership... More

I saw an ad on Crown's website for a 2008 Lexus RX350 loaded with extras. After taking it for a test drive with Paul Livernois, the tires proved to be cupped and made a horrible noise. I was assured I loaded with extras. After taking it for a test drive with Paul Livernois, the tires proved to be cupped and made a horrible noise. I was assured I would receive new tires and if there was a problem it would be taken care of. A price was finally agreed upon and I picked up the car a few days later. While Mr Nezbecki requested that I leave my 2001 Lexus because he was going to wholesale it, I note that it was not wholesaled but is currently on the lot. All in all, everyone on the staff went out of their way to accommodate me and I am happy with the new car. More

There are no words to describe how much and to the extent that Bill Martin assisted me, he really pulled me out of a financial and emotional jam...So, here is the story...I recently paid off a 2001 S430-it w that Bill Martin assisted me, he really pulled me out of a financial and emotional jam...So, here is the story...I recently paid off a 2001 S430-it was not accelerating properly,so this week it goes in for repair and I assumed that it would cost a "bit", but when I received the news that repairs would cost more than worth of the car, I was totally freaked out and upset and ill prepared both financially and resouce-wise to obtain a new vehicle. I was in full panic mode. Additionally, I had anticipated driving my "paid in full" car around for a few more years at least with no car payments! But, alas, the "gods of Murphy's law" had another plan for me... So, my car being barely driveable, I returned to Crown to retrieve the key, and stood in the lot wondering what in the world was I going to do next. This is something a husband or your dad is supposed to be dealing with for you, and neither of those dudes are here currently! I had contacted other less than stellar car dealerships after receiving this awful news, and had planned to get the "dead" car towed to these places for appraisal, despite the fact that $ 3600 worth of repairs was still needed! (Good luck using that as a trade in) Long story short, between working my 12 hr hospital shifts, and having neither the finances or down payment and possibly not even credit to obtain a replacement vehicle, it was looking pretty grim. Then, along comes Bill Martin, who was sent to appraise my car as a courtesy so that I could at least have some basis for comparison...I was so stressed I finally just lost it and began crying, and was scared, and without a plan. He first ever so kindly offered coffee...which I greatfully accepted, then I spewed my sob story to him and he offered to try to "see what they could possibly do for me..." of course me being the skeptic due to the reasons stated above, I went to his office...thinking that I was just wasting his time and mine and that I'd better just hike it to drivetime or somewhere...enter Kevin Roberts, another angel from above! He began working on the financial process/lending aspect...In short-the day (and week) began as a nightmare and eventually turned into an absolute celebration of gratitude and blessings, somehow, some way, these gentlemen were able to not only get me financed and into a brand new 2012 C class, I was able to lease it! The best part is, I got to leave my old broken down tank right there in the car lot...without another worry.I walked out of that dealership a happy, happy, greatful customer!! If it weren't for Bill initially reaching out to me, offering his assistance and calming me with his friendly and professional demeanor...I have no idea where or what I would be doing right now, probably would have gone to a shady car sales place and driven off in a 2001 ford fusion since I was so discouraged by my situation...turns out I wasnt givingmy financial success and situation enough credit (no pun intended)...So, I like to call Bill an "angel from above", disguised as a salesperson...and Kevin Roberts, a financial angel from the heavens!! Life is funny sometimes, you never know when you are going to have the pleasure of running into angels on earth (and you dont have to be religious to get my drift)...and you never know when you will being truly cared about as a customer, and taken care of like a human being deserves to be. I know at the end of the day it comes down to numbers and money, but I can vouch for the fact that this experience came with a lot of kindness and sincere intention to help sprinkled in there...ok I have used all of the allotted space and then some. i hope you actually took the time to read this testimonial and consider this on your next journey for a car...whether it is planned or not. More