Crown Eurocars - Service Center

I serviced my MB at this dealership. Mr Donald Shelton was my service advisor. He is extremely professional and knowledgable. I would recommend him and the dealership was my service advisor. He is extremely professional and knowledgable. I would recommend him and the dealership More

Andy Kinner was great. He kept me updated on the progress of my vehicle. He also showed me what the tech found and advised me of my choices. He didn’t tell me that this has to be done. He let me decide. of my vehicle. He also showed me what the tech found and advised me of my choices. He didn’t tell me that this has to be done. He let me decide. More

Andrew Kinner has been my service manager and he is just top notch! I admire his quiet and respectful manner and the way that he completely explains what is going on with my car. And I really appreciate his top notch! I admire his quiet and respectful manner and the way that he completely explains what is going on with my car. And I really appreciate his giving out his number so that I can text him with any questions or problems at any time! More

Such a shame to deal with a service team that just doesn't care. The overall sales experience was easy but service related issues have been a nightmare. Repairs were delayed, communication is not f doesn't care. The overall sales experience was easy but service related issues have been a nightmare. Repairs were delayed, communication is not forthcoming, if you need a loaner and they take you to hertz...DO NOT give them your credit card. I've been fighting for erroneous charges from Hertz for over 2 months all in result of the service manager not ensuring the proper paperwork was completed. I've requested callbacks from the service rep, the service finance manager, and finally the overall service manager...still no results. My car went in on Sept 2nd and was finished on Sep 15th...it is now November 8th and I'm still chasing Crown !! Don't shop in Pinellas...go across the bridge and enjoy a fantastic experience (sales and service) at Mercedes of Tampa !! More

Wonderful service reps, great service and professionalism. I feel very comfortable waiting for my car to be serviced. Clean waiting area. professionalism. I feel very comfortable waiting for my car to be serviced. Clean waiting area. More

For something mundane as getting your car serviced, it’s a pleasure coming to Crown Eurocar. I’m lucky to have a immensely professional service rep, Andrew Kinner. He makes the entire process painless fr a pleasure coming to Crown Eurocar. I’m lucky to have a immensely professional service rep, Andrew Kinner. He makes the entire process painless from start to finish. I highly recommend this dealership and this service rep! More

Always a good experience at Crown thanks to the efficiency and caring from my service advisor Andy Marrz. I wouldn’t take my Benz anywhere else as they go the extra mile to make customers happy. efficiency and caring from my service advisor Andy Marrz. I wouldn’t take my Benz anywhere else as they go the extra mile to make customers happy. More

Bruno Onetti, my advisor is the best he went above and beyond helping me with a cosmetic issue with my car. Truly an asset to Crown Mercedes. beyond helping me with a cosmetic issue with my car. Truly an asset to Crown Mercedes. More

Andy along with the whole service team goes above and beyond in making servicing your car a welcome experience ! beyond in making servicing your car a welcome experience ! More

Bruno Onetti really knows the Sprinter vans well. He was sincerely interested in my questions and came up with answers. I have a preference going to him next time when i need something. sincerely interested in my questions and came up with answers. I have a preference going to him next time when i need something. More