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870 Reviews of Crown Eurocars - Service Center
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March 18, 2019
New tire I took my GLC 300 to address a tire that was losing pressure - the tire was replaced on a Saturday morning (no appointment was required) - Patrick McF I took my GLC 300 to address a tire that was losing pressure - the tire was replaced on a Saturday morning (no appointment was required) - Patrick McFarland was the service rep. who handled everything effectively. My only criticism is that I had brought the car in five days earlier only to be told that there was nothing wrong and they just “topped up” the air - needless to say the pressure was low again within a day! Thanks to Patrick all was sorted out once they found a small nail on my second visit. More
by 269Ashland
Employees Worked With
March 15, 2019
Ryan Yeomans Ryan is always great & displays wonderful customer service! Anytime I have an issue he takes care of it. He really takes pride in his job! Ryan is always great & displays wonderful customer service! Anytime I have an issue he takes care of it. He really takes pride in his job! More
by Saudia
Employees Worked With
Ryan Yeomans
March 13, 2019
Very Helpful Ryan Yeomans and the staff is great and very helpful. They know how to quickly respond to the customer. They did a great job. and I really appreciate Ryan Yeomans and the staff is great and very helpful. They know how to quickly respond to the customer. They did a great job. and I really appreciate it. More
by indian guy
Employees Worked With
Ryan Yeomans
March 13, 2019
Great customer service! They did a great job and staff was very helpful and friendly. Ryan went above and beyond by replacing a bulb I didn’t know was out so I appreciated t They did a great job and staff was very helpful and friendly. Ryan went above and beyond by replacing a bulb I didn’t know was out so I appreciated the extra care. More
by CKK
Employees Worked With
Ryan Yeomans
March 12, 2019
Always excellent Ryan Y is great and the whole crown mercedes team always goes the extra mile to get you in and out fast with a smile! Ryan Y is great and the whole crown mercedes team always goes the extra mile to get you in and out fast with a smile! More
by Jwbiii
Employees Worked With
Ryan Yeomans
March 05, 2019
At Crown, you are treated like Royalty. One could not ask for a more beautiful facility than the new Crown Mercedes Dealership.... Additionally, the staff are all wonderful.....our personal One could not ask for a more beautiful facility than the new Crown Mercedes Dealership.... Additionally, the staff are all wonderful.....our personal service advisor, Tom Cammarata, has been helping us for over a decade and we appreciate his attention to detail whether it’s a drop by issue or appointment ...We both drive Mercedes and love the brand and Crown for sales and service....Dave Siskin is the best for sales or leasing.... More
by MadelynK
March 04, 2019
Unexpected Visit/Service C250 We were on our was to St. Petersburg when involved in an accident. Needless to say, when our car arrived at Crown Mercedes we were still fairly shook We were on our was to St. Petersburg when involved in an accident. Needless to say, when our car arrived at Crown Mercedes we were still fairly shook up. Charlie Apple took control of the auto situation and helped us secure and retrieve a rental car. Within 3 days the mechanical repairs were complete and we were able to pick up the car. I cannot say enough about Charlie’s calm and reassuring demeanor. We were so fortunate to have him work with us during a very trying time. More
by Cathy Gainesville
Employees Worked With
Charlie Apple
March 02, 2019
Mercedes Service My car was purchased at Tampa Mercedes. Their service was unfriendly and a long wait. I am now going to Crown Mercedes and working w Pat McFarland. My car was purchased at Tampa Mercedes. Their service was unfriendly and a long wait. I am now going to Crown Mercedes and working w Pat McFarland. He is friendly, ready to help, Knows exactly what is needed and my car is ready in the shortest time possible. I highly recommend Crown Service and Pat McFarland More
by C300CW
Employees Worked With
February 28, 2019
Annual checkup I got to the facility a little late due to traffic accident on I 275. I was met at the curb in the service department and escorted to be checked in. I got to the facility a little late due to traffic accident on I 275. I was met at the curb in the service department and escorted to be checked in. My current service attendant (Tom) had left for a dental appointment, so his coworker (Ryan) immediately saw I was looking for someone to help me and took great care of me. After pulling up my paperwork, Ryan offered me a loaner car if I was not going to wait. He mentioned the car would be oufinished in about an hour so I waited for the car. My car was delivered as promised, One hour after I arrived the car had the maintenance completed, car washed and vacuumed and ready to go. Ryan was polite and knowledgeable about the service and a breath of fresh air for my morning. I would prefer Ryan Yeomans to be my service connection from now on. More
by kbkitch
Employees Worked With
I do not remember the ladies at check out, but I want to say they were efficient and friendly. , Ryan Yeomans
February 25, 2019
Great Experience I recently took in my CLS63 to Crown for warranty repairs and have nothing but good things to say. They provided me with a loaner vehicle for over a w I recently took in my CLS63 to Crown for warranty repairs and have nothing but good things to say. They provided me with a loaner vehicle for over a week! My service advisor Andrew Mrasz was extremely professional, responsive, and kept me updated during the whole process. Will definitely be returning for my next service! More
by Jph0999
Employees Worked With
Andrew Mrasz
