868 Reviews of Crown Eurocars - Service Center
Excellent as always I took my new Mercedes in for its first scheduled maintenance, Ryan Yeomans was awesome. He was professional and knowledgeable. Thank you Ryan for tak I took my new Mercedes in for its first scheduled maintenance, Ryan Yeomans was awesome. He was professional and knowledgeable. Thank you Ryan for taking such good care of me. More
Always hospitable and honest This is my second time here and second time using my advisor, Ryan Yeomans. He has a great personality, honestly caring, and suggests additional poten This is my second time here and second time using my advisor, Ryan Yeomans. He has a great personality, honestly caring, and suggests additional potential needs for my ML350 without overly “selling” me. The internet is super fast as I needed to work while I waited for my A service that needed an additional alignment and filter. I hear other advisors around giving great service, too. However, I will always ask for Ryan as he remembered me from the first time. I’d recommend getting a car specific service department over a “body/service shop” any day of the week. Thanks so much! More
Schedule maintenance Charley Apple was outstanding during our visit. He walk us around the new location and showed us all the departments. Charlie is a asset to your brand Charley Apple was outstanding during our visit. He walk us around the new location and showed us all the departments. Charlie is a asset to your brand and dealership More
Ryan Yeomans Took my car in for service on 1/14. Ryan was my service professional who provided me with excellent customer service in a timely manner. Ryan has help Took my car in for service on 1/14. Ryan was my service professional who provided me with excellent customer service in a timely manner. Ryan has helped me in the past and is always a pleasure to deal with. I work for a big organization myself and understand the value of having great employees such as Ryan. More
CUSTOMER SERVICE IS EVERYTHING this is my 3rd time visiting this location and as always the service was great. in and out all while greeted with a smile. my service rep ryan yeomans this is my 3rd time visiting this location and as always the service was great. in and out all while greeted with a smile. my service rep ryan yeomans was very attentive and did a great job explaining what i need done to my vehicle in the upcoming months. i appreciated his extra help with breaking down what is what and the cost. More
Away from home and in need of service Thank you Ryan Yeomans for taking super care of me and my C300. My home dealership is 1000 miles west of Pinellas Park but thanks to Ryan, I felt righ Thank you Ryan Yeomans for taking super care of me and my C300. My home dealership is 1000 miles west of Pinellas Park but thanks to Ryan, I felt right at home at Crown Eurocars. From the moment I entered the service department, Ryan ensured that my experience was flawless. From quick diagnosis, estimate, courtesy loaner and repaired vehicle delivery, his courtesy and knowledge were exceptional. More
Out of State in Need of Repair Not having access to your "go to" repair shop when 600 miles from home can be a little daunting. I was fortunate to connect on the phone with Ryan Yeo Not having access to your "go to" repair shop when 600 miles from home can be a little daunting. I was fortunate to connect on the phone with Ryan Yeomans at Crown Mercedes. Two hours later I was at their location whereby he had my vehicle in the shop soon afterwards. He kept me apprised of what was needed, the repair was made, the car was washed and vacuumed and I was soon on my way. Many thanks Ryan. More
First Service for my Wife's C300 Ryan was ready to go when I arrived, serviced by car in a timely manner, return the car washed and clean with the service complete. Great Job Ryan was ready to go when I arrived, serviced by car in a timely manner, return the car washed and clean with the service complete. Great Job More
Trusted And Personable We feel very comfortable dealing with Ryan. He is very honest and thorough and we don't feel that he is trying to capitalize on a big ticket service i We feel very comfortable dealing with Ryan. He is very honest and thorough and we don't feel that he is trying to capitalize on a big ticket service invoice. Ryan takes interest in conversation and has made us feel like friends. We would definitely recommend Ryan and Crown Eurocars! More
Straightforward, honest , reasonable I've a couple of older AMG cars, so spend some time at Crown for parts and sometimes service. Last service visit for a non-functioning passenger seat I've a couple of older AMG cars, so spend some time at Crown for parts and sometimes service. Last service visit for a non-functioning passenger seat in a 2002 CLK55 was handled by Ryan Yeomans. Though the estimate that came back from service after diagnosis was high in my opinion, it was reasonable given the nature of the challenge. If you want to drive one of these things, expect some bad news occasionally, right? Ryan explained clearly the rationale behind the estimate. I knew what was wrong and what needed done and his explanation was pinpoint. I elected to do it myself (ugh) and he politely warned me of some specifics of this type repair...with a wry grin. He knew I had elected to punish myself and would probably regret not letting them do the work, but respected completely my decision. Clearly a guy who knows how to play the long game. Crown will win with folks like this fronting the operation. Would like to add that I've had NUMEROUS visits to the part department and all have been top-notch. Again, the numbers aren't always pretty, but that is the nature of this beast. More