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868 Reviews of Crown Eurocars - Service Center
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April 14, 2017
Simply outstanding service! Charlie Apple in Service and Chad Jordan in Parts were simply outstanding after I encountered a flat tire recently on the way to work in my recently Charlie Apple in Service and Chad Jordan in Parts were simply outstanding after I encountered a flat tire recently on the way to work in my recently purchased sports coupe. Chad ordered the tire that was needed (which was out of stock) and Charlie set a service appointment that coordinated with the tire's arrival at the dealership. Charlie also was outstanding with troubleshooting my tire warranty, which required some research as the car was just recently purchased. I must say, it was the best service and parts experience I've ever had at any dealership! They really put me at ease after that unnerving experience with that flat tire I most highly recommend Crown Eurocars, and especially the services of Charlie Apple and Chad Jordan, as their professionalism and customer service focus is unparalleled! More
by PeterandIsabel1
Employees Worked With
Charlie Apple, Chad Jordan
April 08, 2017
Always wonderful! I have been working with Tom Commerata for over 15 years - he has taken care of my three 550 SL's , always with a pleasant attitude and knowing what I have been working with Tom Commerata for over 15 years - he has taken care of my three 550 SL's , always with a pleasant attitude and knowing what I want and need almost before I speak to him...going to Crown has always been a pleasant experience. Of course, I also love my salesman, Bill Martin. More
by 23me
March 30, 2017
Minor Dent Repair Done Right! Susan Cardoso was great! From speaking to her on the phone to make the initial appointment, greeting me for check-in through check-out at the dealersh Susan Cardoso was great! From speaking to her on the phone to make the initial appointment, greeting me for check-in through check-out at the dealership, she made my experience painless. During the repair process, she kept me informed of the progress and at the end, she made sure I was happy with my service. More
by lcercola
Employees Worked With
Susan Cardoso
March 25, 2017
Perfect. Charlie Apple made it happen. I woke up to A leaking left rear tire. Certainly no way to start a day blew it up and went to crown Mercedes. Charlie Apple took control got it fixed I woke up to A leaking left rear tire. Certainly no way to start a day blew it up and went to crown Mercedes. Charlie Apple took control got it fixed, called me and I was back on the road by noon. Charlie Took me to the cashier and then took me to my beautiful washed car open the door and off I went. Would never think of going anywhere else More
by Lynda
Employees Worked With
Charlie Apple
March 23, 2017
Always satisfied! The service supervisor (Charlie Apple) always makes sure my wife's Sprinter van is perfect every time we pick it up. He goes above and beyond to make The service supervisor (Charlie Apple) always makes sure my wife's Sprinter van is perfect every time we pick it up. He goes above and beyond to make sure we are totally satisfied with the Crown Eurocars experience. I highly recommend to anyone considering purchasing a new or used Mercedes. More
by Paul Fisher
Employees Worked With
Charlie Apple
March 22, 2017
Get the best Took my car in for routine maintenance and service department Charles Apple noticed additional items that needed care. Got car road ready for safety. Took my car in for routine maintenance and service department Charles Apple noticed additional items that needed care. Got car road ready for safety. Ready for a trip without worries! Thanks Charlie More
by L Law
Employees Worked With
Charlie Apple
March 22, 2017
MY 2015 MERCEDES TOM CAMMARATA TOOK CARE OF THE SCHEDULED MAINTENANCE ON MY MERCEDES. HE ALSO CHANGED THE WINDSHIELD WIPERS, ROTATED THE TIRES. HIS WORK WAS EXCELLE TOM CAMMARATA TOOK CARE OF THE SCHEDULED MAINTENANCE ON MY MERCEDES. HE ALSO CHANGED THE WINDSHIELD WIPERS, ROTATED THE TIRES. HIS WORK WAS EXCELLENT AND HE KEPT INFORMED AS TO WHAT HE WAS DOING AND FINISHED THE MAINTENANCE IN THE TIME HE SPECIFIED. HE ALSO HAD MY MERCEDES WASHED. I AM VERY PLEASED WITH THE OUTSTANDING WORK THAT TOM DOES. More
by VERNON BOWERS
Employees Worked With
March 20, 2017
Excellent customer service from Casey Cash Casey was friendly, responsive and efficient in handling the servicing of my car. He kept me up-to-date on the status of my vehicle servicing and it w Casey was friendly, responsive and efficient in handling the servicing of my car. He kept me up-to-date on the status of my vehicle servicing and it was completed in the time frame he estimated. More
by Laura
Employees Worked With
Casey Cash
March 19, 2017
Best auto service and customer service We never have a complaint when we take our cars to Crown for service. Always kept abreast of the service and when we can expect the service to be comp We never have a complaint when we take our cars to Crown for service. Always kept abreast of the service and when we can expect the service to be completed. Everyone is friendly and really seem to care about the customer. More
by Dstenz1
Employees Worked With
Karl Peterson, Casey Cash
March 13, 2017
Mr. Apple good representive Charlie Apple is honest and fair is always pleasant and fills you in von the details of your car issues. You never feel you are being up charged or be Charlie Apple is honest and fair is always pleasant and fills you in von the details of your car issues. You never feel you are being up charged or being sold something you don't need. I trust him and that goes a long way! More
by please
Employees Worked With
Charlie Apple
