Crown Eurocars - Service Center

great and timely service Gary Sunley, our service representative, has been wonderful since we purchased our first Jaguar vehicle. He has been very attentive and willing to ass Gary Sunley, our service representative, has been wonderful since we purchased our first Jaguar vehicle. He has been very attentive and willing to assist with whatever we needed looked at or repaired with our XJL. Everyone and everything has been a very pleasurable experience for us from the day of purchase at Crown Jaguar! :) More

Restores my faith in car dealerships All service advisors should model their techniques after Richard Webb. He's very professional, has outstanding knowledge of Mercedes Benz vehicles and All service advisors should model their techniques after Richard Webb. He's very professional, has outstanding knowledge of Mercedes Benz vehicles and does what he says he's going to do when he says he's going to do it and at a competitive price.  What more can you ask for from a car dealership? I've been his customer for over 9 years and I've never been dis-satisfied with his performance.  He has restored my faith in car dealerships for service. Thank you,  Richard! More

Nice I contacted Crown Jaguar to have repair services done to my Jaguar. I had the pleasure of meeting and working with Gary T. Sunley. Gary told me I contacted Crown Jaguar to have repair services done to my Jaguar. I had the pleasure of meeting and working with Gary T. Sunley. Gary told me to come right in and he will take care of me. Gary was very professional, knowledgeable and caring. Gary was able to help me understand the issues that I was having and gave me a plan of action to get it done. When Gary realized that a part had to be ordered, he had a rental car waiting for me (at their expense). As a result of my visit, I purchased a pre-owned vehicle from the lot. With this Gary, took the time to make sure that I was comfortable with the sale from beginning to end. He was available to provide an extra peace of mind and continued excellence of service. Thanks Gary, you are wonderful! KVR More

THEY FIXED ANOTHER DEALER INCAPACITY OR LACK OF HONESTY. We took our Jaguar to Wilde Jaguar in Sarasota because the car will "shake" when reached 60 miles. We were told that the car had flat spot because we We took our Jaguar to Wilde Jaguar in Sarasota because the car will "shake" when reached 60 miles. We were told that the car had flat spot because we did not drive it enough, (2600 miles) in 6 months. They wanted to sell us a new set of tires, when the car is not a year old. At that time we contacted the Corporate office in NJ and they suggested that we take the car to another dealer. That's when we went to Crown Eurocars. WHAT A DIFFERENCE. They contacted the Corporate Office, and replaced the tires without cost, since they were under warranty. They are honest, professional and hard working people, that don't try to take advantage of older customer like us. THANK YOU KAREN, THANK YOU GARY. More

Jim Smith and Gary Sunley. True professionals. Jim Smith initiated an appointment with Jaguar Service to correct an issue for me. Gary Sunley went above and beyond to ensure the problem was solved Jim Smith initiated an appointment with Jaguar Service to correct an issue for me. Gary Sunley went above and beyond to ensure the problem was solved quickly and efficiently. He used initiative to find a solution that benefited both Crown Jaguar and the customer. Finally, Jim Smith, as usual,put the finishing touches on the deal by coming in on his own time to advocate for me. In sum, Jim and Gary put forth extraordinary effort on my behalf for which I am very grateful. Karen runs a top notch department, ensuring her customers are kept informed on the progress of service on their cars. Strongly endorse the team. Thanks. More

Richard Webb---Outstanding as always! Am so blessed to have Richard there to take care of everything…with a smile! Attention to detail and always looking out for me. Very appreciated. Am so blessed to have Richard there to take care of everything…with a smile! Attention to detail and always looking out for me. Very appreciated. Also a pleasure to work with Charlie Apple…so helpful ! More

Great! Tom was great! I was a tough customer but he did a great job. I really appreciate what he and the rest of the team did. Tom was great! I was a tough customer but he did a great job. I really appreciate what he and the rest of the team did. More

excellent service advisor Every time my wife or I take our mercedes in for service we request Richard Webb. You run into service advisors everywhere you go, some good some bad! Every time my wife or I take our mercedes in for service we request Richard Webb. You run into service advisors everywhere you go, some good some bad!! Richard goes out of his way to make sure you understand everything that is required, complete explanation, prompt response, complete customer SATISFACTION!! I feel Richard needs to be acknowledged for his outstanding work More

To Whom it May Concern: I had the pleasure of working To Whom it May Concern: I had the pleasure of working with Tom Potter in service. He is probably one of the most knowledgeable experienced sales se To Whom it May Concern: I had the pleasure of working with Tom Potter in service. He is probably one of the most knowledgeable experienced sales service advisors I have worked with in the past 40 years I have been driving. I highly recommend him as well as Crown Euro Cars. My vehicle went for the A service, along with a full detail and wiper changes. My car actually looked like showroom new - very impressive - All the best to Tom. I also have been thinking about moving up in calls to the E550. I had the pleasure of meeting and working with John Sauer. My lease is not up for another 8 months, but we have began the talking into looking into finance and maybe choosing a new vehicle. John is very professional, knowledgeable,and not a pushy salesman. My kind of salesmen to deal with for purchasing a car. Thanks to all at Crown Euro for your professionalism and customer satisfaction. One very happy customer! All the best, Patrick Uli Vice President of Business Development Burry Foods More