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This team ensured they honored my appt. to test drive my future truck although it was highly sought after, and they fixed a issue I had with the vehicle before I purchased it! Great visit! future truck although it was highly sought after, and they fixed a issue I had with the vehicle before I purchased it! Great visit! More
Mr. Jenkins was patient, helpful, and knowledgeable during the car buying process. He answered all questions and described the features of the car that would be most beneficial. during the car buying process. He answered all questions and described the features of the car that would be most beneficial. More
Mr. chapman was awesome at what he did for me. Especially the communication the day before getting things together for the buy date. AT 14 the communication the day before getting things together for the buy date. AT 14 More
Brandon was great to work with and very knowledgeable about the car I was looking at. He explained it's features very well. He was also sensitive to the added stresses of Covid. about the car I was looking at. He explained it's features very well. He was also sensitive to the added stresses of Covid. More
BUYER BEWARE!!!! I purchased a car from here over a month ago. It was just me (Single woman) and my young son. I feel completely taken advantage of from my experience here. My experience is what all women ar ago. It was just me (Single woman) and my young son. I feel completely taken advantage of from my experience here. My experience is what all women are warned about - never go by yourself! I had random extra items and services added to my contract that wasn’t reviewed by me or even discussed. Items that were not even on the car!!! I tried to work with the dealership in making it right but they have no interest in being honest! The salesman, Anthony, (who the man at the welcome desk said was “his best salesman”) had told me that there were no car mats in the car (“weren’t included”) and I trusted his word. Further research proved he lied about that so then I started looking at my contract and that’s when I saw all the extra charges - over $2000 worth of products and services. I came back and tried to talk to someone at the dealership after unanswered calls and emails (even to the general manger - unanswered). The loan officer, Carlos, that wrote the loan “stepped in” to help. He canceled the gap insurance ($800+) and ordered replacement mats ($500+) and told me that he will get the check for the other items to be expedited through the office. After that, I had a call to check in on how much I loved the car (I do love it!) from Marc and I had told him everything that as happened. He told me he was a manager and that he will take care of everything for me. He told me that my mats were in and to come down so he can make things right. He gave me the paperwork that showed the gap insurance was canceled and he got someone to help me install the mats. He told me that the check for the other items would be coming soon. One week passed, then a month. After unanswered calls and emails, here I am writing a review because there is nothing left to do except WARN YOU TO BEWARE! I WOULD NEVER RECOMMEND BUYING A CAR FROM HERE!!! VERY UNTRUSTWORTHY AND THEIR WORDS HAVE NO VALUE More
Keavie was very supportive and worked diligently to find the car I wanted! He also maintained regular communication to keep me updated without making me feel pressured. His trainee also did a fabulous job! the car I wanted! He also maintained regular communication to keep me updated without making me feel pressured. His trainee also did a fabulous job! She was very friendly, down to Earth and was able to share information about the various features offered with different trim levels. More
Mr. Chapman was very professional and trust worthy. I couldn’t have asked for better customer service. He went above and beyond for me and I’m very glad that I was able to work with him. couldn’t have asked for better customer service. He went above and beyond for me and I’m very glad that I was able to work with him. More
Very pleased with all the hard work Keavie put in to helping us trade in a vehicle for a new car. He was determined to help us find extra was to save money in order to get the trade done. I would withou helping us trade in a vehicle for a new car. He was determined to help us find extra was to save money in order to get the trade done. I would without a doubt buy another car from him! More
Saw a car online and went in to see it. There was a Saw a car online and went in to see it. There was a little confusion since it had really just come in and hadn’t been cleaned up or looked over by t Saw a car online and went in to see it. There was a little confusion since it had really just come in and hadn’t been cleaned up or looked over by the service team. In the end, they went above and beyond to make everything right and we walked out with a great car at a fair price. Anthony, Keavie, and Matt were great! More
Great customer service, I was treated with respect the whole time. Promises were made abs kept and for that I am very happy, thanks to the team! whole time. Promises were made abs kept and for that I am very happy, thanks to the team! More