Crown Kia St Petersburg

Very poor customer service and deceitful advertisement. My wife and I were returning Crown customers until now. We had bought and leased two vehicles back in 2013, with a most pleasurable and satisfying exp My wife and I were returning Crown customers until now. We had bought and leased two vehicles back in 2013, with a most pleasurable and satisfying experience. So naturally, now that I am in the market for a new vehicle, I returned to Crown to once again purchase a vehicle. I was searching for an economical, small sedan to drive back and forth to work. I found a 2009 Mitsubishi Lancer on the Crown website, for $7,400. I called and confirmed that the vehicle was in fact still available and the price was accurate. I go to the dealership, inspect the car and test drive it and then proceed to go inside to work out the details. I asked the sales person if there were any military incentives as I am active duty Air Force. He says he'll take my information and talk to the sales manager. After waiting 20 minutes, I am informed that the price on the website is incorrect and I will actually have to pay over $9,000 for the vehicle. I said that was way too much and the reason I was attracted to the vehicle was the price. He relays that to the sales manager, and returns and says well if you don't pay that, what are you going to do about a car?? Is Crown my only option in town?? I think not. Sorry Crown, you have severely disappointed me in your handling of this situation, your falsely advertising a price for a vehicle, and my wife and I will now take our business elsewhere. More

Great experience! I purchased a used vehicle from Sam Wright at this dealership. I had a great experience here. He went above and beyond my expectations and will defini I purchased a used vehicle from Sam Wright at this dealership. I had a great experience here. He went above and beyond my expectations and will definitely come back for future purchases. I highly recommend this dealership! More

excellent customer service!!!!!!!!!!!!!!!!!!!!!!!!!!!!! I highly recommend the service dept and Sherry Vieira. Sherry went out of her way to fit me in and fix my air conditioner, give me a rental and cool m I highly recommend the service dept and Sherry Vieira. Sherry went out of her way to fit me in and fix my air conditioner, give me a rental and cool me off in 92 degree weather while my vehicle was being fixed. She exhibited the utmost professionalism and courtesy and efficiency and I I am so pleased with the service I received. I cannot say enough and thank Crown Mitsubishi and Sherry for a great experience....I will return!!! More

Great buying experience I dont trade cars very often so it is a stressful situation for me. Chris Osorio was my salesman and he immediately put me at ease. Helped me throug I dont trade cars very often so it is a stressful situation for me. Chris Osorio was my salesman and he immediately put me at ease. Helped me through the process and gave me lots of good information . I ended up buying a 2015 Mitsubishi Outlander Sport and I love it. Thanks again to Chris for his friendliness and professionalism. ! More

Good car buying experience My wife and I do not like car shopping. This was the best car buying experience we have ever had. We looked at different cars and did not feel maneuv My wife and I do not like car shopping. This was the best car buying experience we have ever had. We looked at different cars and did not feel maneuvered to choose one car or the other. Felt we got a good deal on the car we bought and the money we got on our trade in. We had financing set up with our credit union but they came up with a better interest rate. It was a pleasant stress free experience. More