
Crown Mercedes-Benz Dublin
Dublin, OH
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2,259 Reviews of Crown Mercedes-Benz Dublin
As always excellent customer service I have been assisted by Mr. David Kohler at Crown Mercedes Benz on several occasions and each time he has provided excellent, professional, and effici I have been assisted by Mr. David Kohler at Crown Mercedes Benz on several occasions and each time he has provided excellent, professional, and efficient customer service. Mr. Kohler is always organized, explains all of the details of the service to be provided. He covers all of the tasks that will be and are performed, and lets me know that if I am not satisfied to get back to him immediately. He is a high level performer, knows his job very well, and provides exceptional customer service. More
Steve was great It was nice to come to a dealership and talk with someone who actually knows about the cars he sells. Steve was nice enough to take the time to answ It was nice to come to a dealership and talk with someone who actually knows about the cars he sells. Steve was nice enough to take the time to answer my questions, and I look forward to working with him when I am ready to buy. More
Great Experience!!!! Our experience with the purchase of our new car couldn't have been any easier. Our sales person Konstantin Chumak and his sale manager Ralph Burgess Our experience with the purchase of our new car couldn't have been any easier. Our sales person Konstantin Chumak and his sale manager Ralph Burgess were very friendly and knowledgeable. They made the buying process seem so stress less for us. Everyone at the dealership is very approachable and friendly. We couldn't be any happier with the whole buying experience from Crown Eurocars of Dublin. More
Awesome Experience! We recently had one of the best experience buying a new car at Crown Cars. We think all the credit goes to Konstantin Chumak (Kony). Kony was very co We recently had one of the best experience buying a new car at Crown Cars. We think all the credit goes to Konstantin Chumak (Kony). Kony was very courteous, professional, and respectful of our time. He quickly understood our requirement and we got out of buying process in less then 3 hours! The whole atmosphere at crown cars is very professional. 5 stars to Kony for making all this an awesome experience. More
customer service orientation Mike is the most service oriented person I have ever dealt with in any dealership. I do not want to work with anyone else. He has done a great job f Mike is the most service oriented person I have ever dealt with in any dealership. I do not want to work with anyone else. He has done a great job for me over the years. He is just terrific! More
All about the customer I contacted CJ Sexton concerning a used vehicle and offering a trade in. From that moment I felt like I was their center of attention and I was worth I contacted CJ Sexton concerning a used vehicle and offering a trade in. From that moment I felt like I was their center of attention and I was worth their time. I made the 3 hour trip the next day to complete the purchase of an incredible, certified used non Mercedes vehicle. I walked in and was greeted by CJ Sexton very timely, he had another customer at that time but his courtesy was noticed immediately. Shortly after an introduction with CJ, I was introduced to Sales Manager Ralph Burgess, and again I felt like I was their top priority. I was not there to buy a new Mercedes, but they made me feel as if I was driving away with their top of the line car. I then finished with Ashli in finance who was very personable and accommodating. 3 for 3 , how many times does anyone get that kind of respect nowadays from sales representatives, at Crown I did ! I have purchased many cars new and used, and I have never felt this much professional courtesy from any dealership I have done business with. I cannot stop there, as I looked over the vehicle just finishing being detailed, the young man working drying the car was pleasant as well. Obviously this dealership , from top to bottom , takes care of their employees who then pass that right on , even to the customer from out of state , who bought a used car with an older trade in. " A pleasure to business with " expression lives on ! Thanks again to the great people mentioned at Crown. More
Outstanding Customer Service Provided By Brian Tassinari Brian Tassinari provided excellent Customer Service during my March 2017 visit for car service. Brian was thorough, patient, courteous, respectful, pr Brian Tassinari provided excellent Customer Service during my March 2017 visit for car service. Brian was thorough, patient, courteous, respectful, professional, focus, and friendly. Brian guaranteed and gave excellence in servicing my vehicle. Euro Crown should reinforce, motivate and retain Brian and his likes. I recommend this Service Manager/Advisor in all your Mercedes car needs. - Valentine More
Excellence I just purchased my fourth Mercedes from your dealership and was extremely pleased to deal with Ken Stuart. Through each of my purchases Ken was my s I just purchased my fourth Mercedes from your dealership and was extremely pleased to deal with Ken Stuart. Through each of my purchases Ken was my sales associate and quite frankly, he was one of the main reasons I have been a return customer. His professionalism, knowledge of your product, ability to explain all the options available and how to use them was very important to me. As a result of my experience dealing with Ken, I see him, as not just the person who sold me an automobile, but as a friend. There is no question he is a five star employee. More
Satisfaction Guaranteed! Brian Tassinari was my service advisor. He was very professional and courteous and made sure I had a rental car to get to work. He listened and was Brian Tassinari was my service advisor. He was very professional and courteous and made sure I had a rental car to get to work. He listened and was patient with me and got the job done. Thank you Brian and your staff for the friendly atmosphere. More
Great Service As a first time Mercedes buyer, Bill did a great job explaining all options that were available to me. At no time did I feel pressured into buying so As a first time Mercedes buyer, Bill did a great job explaining all options that were available to me. At no time did I feel pressured into buying something I didn't want or need. He was very helpful in deciding which vehicle was best for my situation. I ended up buying a Certified Preowned and am very happy with the decision. More