Crown Mercedes-Benz Dublin

michael lyons was terrific! ! Crown motors really stepped up and took care of my issue. thank you ! Crown motors really stepped up and took care of my issue. thank you More

Customer service is quick and great. Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice Micheal Lyons was very helpful and nice. Communication was great. He walked us through the services and provided accurate information and good advice for our Mercedes needs. Very cooperative and knowledgeable. Overall great service at this location. More

Entire team was very professional. Respectful and responsive to all questions. Great experience with Youssoupha Mbao! Respectful and responsive to all questions. Great experience with Youssoupha Mbao! More

Top of the line dealership who prioritizes the customer experience throughout the process. Appreciated how the team aligned to our needs rather than try to influence us into their normal customer dynamics experience throughout the process. Appreciated how the team aligned to our needs rather than try to influence us into their normal customer dynamics (we were buying guarantee for a son's first car rather than a larger vehicle to serve the whole family). Didn't feel pressure at all and was very straightforward. More

Excellent customer service! Collin Chakeres was extremely helpful and patient with us. He helped us find the car that we wanted not what he wanted to sell. I will definitely be Collin Chakeres was extremely helpful and patient with us. He helped us find the car that we wanted not what he wanted to sell. I will definitely be back to buy another car from him. More

My salesperson, Mr. Bill Stevenson, was very professional, knew his customer and how to deal with him, very responsive to my questions and concerns, and took a personal Bill Stevenson, was very professional, knew his customer and how to deal with him, very responsive to my questions and concerns, and took a personal interest in my order. He treated me like an intelligent buyer. He was a gentleman and a pleasure to work with. This was my 4th Mercedes purchase at Crown Mercedes over the past 20 years and he was the best salesperson of all. My 5-star rating of purchase experience is all based on Mr. Stevenson. I will recommend my family members and friends to buy their Mercedes from him. The Finance Manager pushed hard to sell me repair insurance, prepaid maintenance, etc. which I did not care. I felt he could not accept I was an informed buyer. More

Complete disregard for appointment time and after the long wait then a complete disregard for customer service. The recall remedy appointment we presented for and were able to schedule on their website b long wait then a complete disregard for customer service. The recall remedy appointment we presented for and were able to schedule on their website by checkbox specifying it they advised they are not scheduling for another 6-8 weeks. The recall advises do not drive the vehicle due to possibility of complete brake failure. We were advised by Crown they do not even know the remedy at this time and we are to drive it home. More

Melissa Goldberg is a GEM! I have been a customer of hers for 7 years and could not ask for a better experience. Friendly, knowledgeable, top notch! Thank you Melissa for makin I have been a customer of hers for 7 years and could not ask for a better experience. Friendly, knowledgeable, top notch! Thank you Melissa for making Mercedes Benz a dream! More

This was my first experience with Crown and I am very happy with the results. Brought my Benz in for repairs and Bryan Moser was very helpful. He gave me an estimate up front, provided me a loaner car, happy with the results. Brought my Benz in for repairs and Bryan Moser was very helpful. He gave me an estimate up front, provided me a loaner car, and kept me posted during the time my car spent at Crown. I will use Crown in the future and Bryan will be the service rep that I request. More