
Crown Mercedes-Benz Dublin
Dublin, OH
Filter Reviews by Keyword
By Type
2,258 Reviews of Crown Mercedes-Benz Dublin
A+ Service led by David Kohler (as good as it gets) David Kohler, Service Manager , has done outstanding leadership in ensuring my 2014 G63 was fixed after a wreck. He made sure the repair co (True Pe David Kohler, Service Manager , has done outstanding leadership in ensuring my 2014 G63 was fixed after a wreck. He made sure the repair co (True Performance) selected to replace parts and paint did A+ work. Specifically he ensured his best team was assigned to test my G63 so all replaced parts and signals worked correctly (his team found some issues that had to be redesigned/improved). In addition David offered a loaner car while by G63 was repaired (much appreciated), He is as 'good as it gets''. More
King Maurice Maurice is a king. He epitomizes impeccable customer service, and he is the crown jewel of the entire Mercedes brand worldwide. Thank you, King Ma Maurice is a king. He epitomizes impeccable customer service, and he is the crown jewel of the entire Mercedes brand worldwide. Thank you, King Maurice! More
Outstanding experience!!! I cannot speak highly enough about Crown Mercedes, and in particular, Stephen Revard. I purchased a pre-owned SLK and and they accommodated my EVERY n I cannot speak highly enough about Crown Mercedes, and in particular, Stephen Revard. I purchased a pre-owned SLK and and they accommodated my EVERY need... AND gave me a really good deal. This is coming from someone who currently works in the car business... This is a rare find. Thanks for giving me a top notch experience!!! More
Pre-owned purchase I stopped by "just to look" to look at a pre-owned Lexus ES I saw on the internet. Ken was very knowledgeable on the car, very professional and listen I stopped by "just to look" to look at a pre-owned Lexus ES I saw on the internet. Ken was very knowledgeable on the car, very professional and listened. As a sales professional myself, I admire great customer service. Ken provided it......and two hours later, I drove the car home!...I also found the sales manager, finance and service guys to be very accommodating! More
Great experience buying from Doug Very pleased with the entire process of buying my 2015 C-Class from Doug at Crown MB. Doug kept things simple and straightforward. Many salesmen that Very pleased with the entire process of buying my 2015 C-Class from Doug at Crown MB. Doug kept things simple and straightforward. Many salesmen that I have dealt with in the past point out simple features that a car has like A/C or power door locks because they don't take the time to get to know the product that they're selling. Doug was the exact opposite - very knowledgeable about every feature in my new Mercedes, especially the new technology and any settings that I could customize. I really appreciated the time that he spent to help me personalize my new Benz. You can tell that Doug is passionate about what he does and about showing customers what sets Mercedes-Benz apart from the competition. I was also very pleased with Matt Frazier - he made things easy to understand, spent the right amount of time reviewing all of the necessary paperwork with me, and didn't pressure me into any decisions that I didn't want to make. Just like Doug, he was professional, personable, and knowledgeable. I highly recommend a visit to Doug at Crown if you're considering a new Mercedes-Benz or any luxury nameplate. The experience was enjoyable from start to finish and and I am very pleased with the value of the purchase that I made. I will definitely look to Doug at Crown MB for my next purchase. More
Friendly and Efficient This is the second time that I have brought my vehicle into Crown and worked with Shen. Tremendous amount of both professionalism and personality. I This is the second time that I have brought my vehicle into Crown and worked with Shen. Tremendous amount of both professionalism and personality. I will certainly be using Shen and Crown Mercedes for any/all of my future service needs and highly recommend Shen to handle service needs. More
550CLS recall My recent service for a MB recall at Crown was handled very well. My service rep.,Shengqian Saguisi, handled the entire situation smoothly and effici My recent service for a MB recall at Crown was handled very well. My service rep.,Shengqian Saguisi, handled the entire situation smoothly and efficiently. The appointment was set to meet my schedule which was most appreciated and the service was performed quickly. David Lenz More
Friendly staff I was able tondrive out with the car in Annette of hours. Everything was handled quickly and without any delay. Will definitely recommend this dealers I was able tondrive out with the car in Annette of hours. Everything was handled quickly and without any delay. Will definitely recommend this dealership. Great experience. More
Highly recommend Doug Horner helped my husband and I pick out our first Mercedes. The customer service we received was excellent and Doug was very helpful with our tr Doug Horner helped my husband and I pick out our first Mercedes. The customer service we received was excellent and Doug was very helpful with our trade in. I would recommend Crown Mercedes as a great dealership to buy your next car! Matt Frazier also made the financials easy to handle was very knowledgeable! More
Don't waste time shopping around-Crown Eurocars is the best! This is my 4th Benz and 3rd from Crown Eurocars of Dublin. All of the staff and maintenance techs are top notch! Dustin Holland is the best sales pe This is my 4th Benz and 3rd from Crown Eurocars of Dublin. All of the staff and maintenance techs are top notch! Dustin Holland is the best sales person I've ever worked with. Highly recommended. More