
Crown Mercedes-Benz Dublin
Dublin, OH
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2,255 Reviews of Crown Mercedes-Benz Dublin
Grady Nance is a true professional! I purchased my 2001 E320 Mercedes from Crown Mercedes in 2001. I have continued to have the car serviced by Crown for the past 13 years. The servic I purchased my 2001 E320 Mercedes from Crown Mercedes in 2001. I have continued to have the car serviced by Crown for the past 13 years. The service has always been dependable. The service agents have always been pleasant and efficient. Grady Nance, my most recent service agent, has been the best I have encountered. He not only handled my check-in and check-out efficiently, he described in understandable language and diagrams exactly what each repair involved. I left his cubicle more educated about my car and how it works. He demonstrated what a true professional should be. People like Grady are the reason I remain with Crown Mercedes. More
Grady is tops!! Grady is the best representative! He has customer service skills that many could only dream of having and made sure I was up to date on what was goin Grady is the best representative! He has customer service skills that many could only dream of having and made sure I was up to date on what was going on with my car. Called a couple of times just to give me updates/ pricing etc. He was always very professional and trustworthy. Thanks for taking care of my CLK 430 as if it was your own! Really appreciate you Grady!! More
Top of the line service I heard about this dealership from a buddy at work who comes here. He recommended I try it out and I was pleased with the service and professionalis I heard about this dealership from a buddy at work who comes here. He recommended I try it out and I was pleased with the service and professionalism I received. Grady was very helpful and friendly . I would recommend Crown Eurocars to others for service on Mercedes . More
Dustin Holland will take great care of you! I have leased 2 cars so from Dustin Holland with Crown Mercedes in Dublin. I don't know what I would do if he wasn't my Sales Associate. I've never I have leased 2 cars so from Dustin Holland with Crown Mercedes in Dublin. I don't know what I would do if he wasn't my Sales Associate. I've never felt more comfortable or felt more assured that my wants and needs were taken seriously. I will be leasing a 2015 C Class in a few months from now and I won't work with anyone but Dustin. Highly recommended! More
Kristin was great to work with a superstar in the making. I want to thank Kristin, my car saleswoman, for her outstanding professionalism and dedication to helping me build to order an excellent Mercedes CLA I want to thank Kristin, my car saleswoman, for her outstanding professionalism and dedication to helping me build to order an excellent Mercedes CLA of my liking. Kristin is very friendly and approachable. She is extremely knowledgeable of what she sells and is highly motivated to ensure I understood everything from lease to buying options.I am completely satisfied with my experiences in working with her. She was honest, upfront and very thorough. Overall, I had an excellent experience working with Kristin, and I will HIGHLY recommend my family and friends to come to Crowne Mercedes and ask for Kristin to assist them in their Mercedes buying. Thank You Kristin for taking good care of me throughout the process, build through delivery. Well done. Steve J. Dover More
Great Customer Service The service department is excellent and very accommodating on schedules and loaner vehicles when needed. We have worked with Dave Kohler quite a bit The service department is excellent and very accommodating on schedules and loaner vehicles when needed. We have worked with Dave Kohler quite a bit over the years and have always enjoyed a positive and customer focused experience. Great group at Crown in Dublin. More
Service that delivers I purchased a Mercedes Benz AMG from Crown and am glad I did. I was lucky enough to find this especially rare color combination not too far from my ho I purchased a Mercedes Benz AMG from Crown and am glad I did. I was lucky enough to find this especially rare color combination not too far from my home. I found the car online and immediately drove down the same day to look at it. I met Andrew Ruck when I arrived and he assisted me through the process. The car ended up being in great condition but since I drove down the same day I found it, the car was still in need of servicing. I ended up buying the car and arranging to have it delivered the next day. Andrew drove the car several hours to me and even met me early in the morning. He showed me all of the features and then headed back with my trade. We even ran into an issue with my trade that they helped me through. There is not a better Mercedes-Benz dealer in this area! More
Great to work with! I really enjoyed working with Doug. He is extremely knowledgeable, personable, and (best of all) patient. I've recommended him to multiple people and I really enjoyed working with Doug. He is extremely knowledgeable, personable, and (best of all) patient. I've recommended him to multiple people and look forward to buying our next car from him. More
Seamless buying experience! This is the 2nd vehicle I have purchased at Crown. Kristin was a joy to work with. She is knowledgeable, professional and had my best interest at hear This is the 2nd vehicle I have purchased at Crown. Kristin was a joy to work with. She is knowledgeable, professional and had my best interest at heart. When the original SUV I was coming in to see was sold, she was very quick to help me locate another that was even more perfect for me. I love it and had a great experience through the whole process! Everyone I worked with or ran into while buying was very nice and accommodating. I definitely recommend Kristin and Crown for anyone looking for a new vehicle! More
Service Review Dave and the team at Crown were excellent, as usual. The fact that this has to be at a minimum of 25 words means people are going to be less likely t Dave and the team at Crown were excellent, as usual. The fact that this has to be at a minimum of 25 words means people are going to be less likely to complete your survey. More