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Crown Mercedes-Benz Dublin

Dublin, OH

4.7
2,255 Reviews
Call Dealership (888) 854-8278
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6500 Perimeter Loop

Dublin, OH

43017

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2,255 Reviews of Crown Mercedes-Benz Dublin

March 25, 2022

Bryan Moser was very good . He substituted well for Todd Johnson from whom we have always received excellent service More

by Meemeeraymond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
Report | Print
Mar 31, 2022 -

Crown Mercedes-Benz Dublin responded

Meemeeraymond, Thank you for your review. We appreciate your kinds words about Bryan, and are pleased that he substituted well for Todd. We are concerned with the 1-star rating you gave us and would like to know what more we could have done. To that end, we have been trying to reach you by email and phone. Would you kindly contact me at the dealership 614.652.6542 extension 7650 or email me at skinniard@crowncars.com at your earliest convenience please? Thanks, Seth Kinniard, Service Manager

Mar 31, 2022 -

Meemeeraymond responded

It was a mistake . The rating should have been 5 stars

March 24, 2022

As always, I was very impressed by the service at Crown Mercedes. Dave Kohler did a great job explaining everything that needed to be done on my Sprinter RV and why, and then getting it done in a timely f More

by rcarroll5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Kohler
Report | Print
Mar 24, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for sharing your positive experience with us! Providing thorough and efficient service is so important to us, and we are pleased that Dave's efforts met your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

March 23, 2022

Always helpful. My Service Manager, David, is awesome. He goes above and beyond to ensure that my vehicle is serviced appropriately and that I leave satisfied. More

by Neclaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
Report | Print
Mar 23, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! Providing top-notch service is so important to us, and we are delighted that David's efforts consistently meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels and we hope to see you again the next time your vehicle is ready for service!

March 23, 2022

I’ve been a customer for many years and never been disappointed. Good people, product and service! More

by EdR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
Report | Print
Mar 23, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! We are honored by your continued business, and we are overjoyed that our team consistently provides you with the quality service that you so much deserve! We wish you the safest of travels. Please do not hesitate to let us know how we may be of further assistance to you in the future!

March 23, 2022

Ken Stuart cares about his customers and provides excellent service! He is always happy to answer my questions and provides valuable information, even several years after my purchase. More

by hgdavidson.77
Customer Service
Recommend Dealer
Yes
Employees Worked With
Kenneth Stuart
Report | Print
Mar 23, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Kenneth this 5-star review! We are so glad that he consistently provides you with the quality care that you so much deserve! It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

March 22, 2022

Shen Saguisi is the best. He always takes great care of my service and maintenance issues. More

by benzrdm
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
Report | Print
Mar 22, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for taking the time to leave Shen this wonderful review! It is our pleasure to assist you in any way possible, and he will be honored to know that you deeply value his service. We hope to continue serving you and your automotive needs for many years to come. Safe travels!

March 17, 2022

Brian moser is great ! He is always very helpful and does a great job ! Thank you ! More

by rashi1023
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
Report | Print
Mar 17, 2022 -

Crown Mercedes-Benz Dublin responded

We are so glad that Bryan could be of assistance to you, and we greatly appreciate you taking the time to leave him this 5-star review! It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

March 17, 2022

There has never been a better dealership than Crown Eurocars of Dublin. They care about you as a person. I have never left unsatisfied from this place EVER. More

by Aakansha Malhotra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
Report | Print
Mar 18, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your 5-star rating! We are delighted that our team consistently provides you with the quality service that you so much deserve! Your satisfaction means so much to us, and we will certainly continue to provide you and your vehicle with our best care in your visits to come. Safe travels!

March 16, 2022

Excellent service and easy to check in and completed work early, good communication and inform what i need to know regarding my service More

by haditrisna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
Report | Print
Mar 16, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Offering quality and efficient service is so important to us, and we are delighted that our team provided you with nothing less. We hope to see you again the next time your vehicle is ready for service.

March 16, 2022

Cory Gasparro was so informative and answered all my questions. His customer service was outstanding. Thanks for a great experience at your dealership. More

by ncarmanbaskets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Konstantin Chumak, Bill Tippie, Cory Gasparro, Collin Chakeres
Report | Print
Mar 16, 2022 -

ncarmanbaskets responded

Cory Gasparro was very informative and answered all my questions. His customer service was outstanding.

Mar 16, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Cory this positive review! We are so glad that he took great care of you and made your experience with us top-notch! It is our pleasure to assist you in any way possible. We wish you safe travels and we hope that you do not hesitate to give us a call if there is ever anything more that we may help you with!

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