
Crown Mercedes-Benz Dublin
Dublin, OH
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2,260 Reviews of Crown Mercedes-Benz Dublin
Working with CJ was a joy from beginning to end--and a revelation. I have never experienced any sales opportunity where a salesman consistently anticipated not only my questions but my needs and desires; revelation. I have never experienced any sales opportunity where a salesman consistently anticipated not only my questions but my needs and desires; being near CJ is like having a genie in a bottle. He is extraordinarily accommodating, making himself available to help in any way, including answering boneheaded questions from me, at night or on weekends. He is knowledgeable about every aspect of the transaction, knowing the car inside out, even thought it's a somewhat unusual model, and understanding the complications of financing. I generally hate buying a new car, and do it reluctantly, because the process is generally so unpleasant. But spending the necessary time with CJ was a joy. He is really lovely company--clever, quick, polite without being stodgy, and slightly saucy without ever being inappropriate. I'm ready to invite him over for dinner. I can't imagine a better representative for the brand. It needs to be said that the other members of the sales team my husband and I met at Crown Eurocars were impressively friendly and helpful. Since we just bought the car, we haven't had a chance to experience the various aspects of service, but I am confident that we will be well taken care of and more than satisfied. More
CJ was friendly, knowledgeable about the car, funny, honest, and thoughtful. We enjoyed working with him and would happily buy a car from him again. None of the run around I've encountered at o honest, and thoughtful. We enjoyed working with him and would happily buy a car from him again. None of the run around I've encountered at other dealerships. More
Kenneth Stuart was very understanding of our specific needs. He took the time to work out the best offer for us. He is also very polite, cordial and an absolute pleasure to work with. I would consider hi needs. He took the time to work out the best offer for us. He is also very polite, cordial and an absolute pleasure to work with. I would consider him a one stop shop for Crown Mercedes. More
I bought a used car from Andrew back in November. Andrew and the manager Tom made buying a car easy and while I may have not gotten the discount I wanted, I feel the price and that warranty more than made u and the manager Tom made buying a car easy and while I may have not gotten the discount I wanted, I feel the price and that warranty more than made up for it. I have had the car for going on three months now and must say I'm impressed. I have had several questions for Andrew and he always answers back right away. I don't typically like to text but it is shocking how quick you can get an answer back via text. The car washes are a big benefit too, especially this time of year. Thank you again and I will make sure I send more people your way. More
I have bought 4 cars from Konstantin. I really enjoy his approach - very straightforward and above-the-table. I never feel as though he is trying any bait-and-switch techniques or any other cheap sales stu approach - very straightforward and above-the-table. I never feel as though he is trying any bait-and-switch techniques or any other cheap sales stuff. Will definitely buy from Konstantin and Crown again ! More
I ended up with an emergency repair at Crown (first visit). From start to finish, I was treated like a lifetime loyal Mercedes owner. I was truly impressed with the service waiting area, the manneris visit). From start to finish, I was treated like a lifetime loyal Mercedes owner. I was truly impressed with the service waiting area, the mannerism of the service manager, and the overall atmosphere. The repair process was explained in great detail avoiding any sudden and unexpected charges. As you might expect, emergency repairs aren't necessary the best experience. With slim hopes of getting a loaner car, I got one. Doubts about when the car would be completed - within 24 hrs. I can't say enough about my experience with Crown. But, it all started and ended with Justin Dill. Crown future looks bright with Justin in the Service Department. More
The best dealership i ever been in.Very nice people.I bought a $ 15,000 truck and cj and the rest of the people treated me as if i were buying a $100,000 vehicle. Thanks bought a $ 15,000 truck and cj and the rest of the people treated me as if i were buying a $100,000 vehicle. Thanks More
Wonderful experience, I brought my 2010 e350 in for a simple oil service and tire rotation and the tech inspected my car and even showed me an issue that will need addressed next visit. The carwash was e simple oil service and tire rotation and the tech inspected my car and even showed me an issue that will need addressed next visit. The carwash was exceptional too. Thank you Crown! More
The dealership and especially the salesperson, CJ Sexton, was very accommodating, knowledgeable, and friendly. Cj spent time with me at both the front end (ordering the car that I wanted) and the back end ( was very accommodating, knowledgeable, and friendly. Cj spent time with me at both the front end (ordering the car that I wanted) and the back end (after the car arrived). There was no pressure to purchase a car from the lot that didn't meet my needs and I very much appreciated his attitude that I should get the car that I want (color and options). He kept me informed about the status of the order and frequently explored various options for purchasing/leasing the vehicle. Delivery went very smoothly. The finance person was very thorough in his work with me. Cj has followed up several times to make sure I understand the various features on the vehicle. I couldn't be more impressed and satisfied. Great dealership. More
Mike Antauer has been a huge help with my search for a new car. I decided on Mercedes-Benz and Mike after a bad experience at another brands dealership. I had the car shipped to me since I was out of town new car. I decided on Mercedes-Benz and Mike after a bad experience at another brands dealership. I had the car shipped to me since I was out of town and of course I had no idea how to use some of the functions when it arrived. Mike has answered all of my questions so far and even went as far as to send me a video explaining one of the answers. Great service all the way around! More