Crown Mercedes-Benz Dublin

The entire experience from start to finish was great. I drove a few hours to look at the car, and to test drive, and wanted to take a day or so to think about the purchase as I was looking at another brand drove a few hours to look at the car, and to test drive, and wanted to take a day or so to think about the purchase as I was looking at another brand of vehicle as well. Bill did a great job of providing all the necessary information, and was not pushy in any way for me to complete the purchase that day. After looking at the other vehicle, it was ultimately the service I received from Bill Stevenson and the Crown team from the initial interactions, and thereafter that helped make my decision. I completed the purchase remotely with ease, and Bill drove the car over 3 hours to me, and picked up my trade so that I didn’t have to drive back to Dublin to complete the purchase. I have never had a smoother transaction, nor more professional service than I did with Bill and the Crown team. I recommended Bill to several family members during Christmas dinner; he is that good. Thank you for everything! More

It’s not about the dealership as it is about the people. Ken Stuart helped us navigate the hold process and is so knowledgeable that he made this buying experience great. Ken Stuart helped us navigate the hold process and is so knowledgeable that he made this buying experience great. More

This is my third Mercedes from this dealership. Loved them all but my newest has the most electronic and most options. It has had some bugs and upgrades to help out and service has done its best. My sale them all but my newest has the most electronic and most options. It has had some bugs and upgrades to help out and service has done its best. My salesman Ken Stuart has gone beyond his duty to help me with questions and frustrations I’ve had. More

We are pleased with the work they did for us. Bryan Moser was very nice and helpful. was very nice and helpful. More

Mr lion’s is always professional and considerate and goes great lengths to take care of any issues that are brought to his attention.I’m sure he’s a great asset to the crown dealership.with that being said b great lengths to take care of any issues that are brought to his attention.I’m sure he’s a great asset to the crown dealership.with that being said because of his positive attitude is one of the reason i will continue to bring my car back for repairs More

Collin Chakeres was phenomenal from ordering my car, to giving me updates on its arrival, to buying the car, and to going over all of its features. giving me updates on its arrival, to buying the car, and to going over all of its features. More

Thank you for taking such good care of us. It’s always been a pleasure. Good luck in the future. been a pleasure. Good luck in the future. More

Dave Kohler is honest, intuitive and most importantly transparent with his service advice. I couldn't be happier with my experience. transparent with his service advice. I couldn't be happier with my experience. More

Konstitan did a nice job explaining things about the car. The finance person was very thorough and answered all of our wuestions The finance person was very thorough and answered all of our wuestions More

They are are the nicest people to deal with. I hit something in the road and slashed my tire. I was so scared as I watched my tire pressure drop. I called crown and was transferred to Austin said he something in the road and slashed my tire. I was so scared as I watched my tire pressure drop. I called crown and was transferred to Austin said he already had an email that was car was coming by tow. It was all ok. Not to worry. Shen is always there when I need him. He always calls me back and he is such a fantastic guy and knows so much about the cars. He always takes time with me and tells me what is going to be done and I never feel like I'm just another customer. The customer service at Crown is over the top. They set the bar. This is why I go there. More