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Crown Mercedes-Benz Dublin
Dublin, OH
2,258 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,258 Reviews of Crown Mercedes-Benz Dublin
December 16, 2019
Impressive Customer Service and Follow-Through My husband and I were quite impressed with the level of courtesy, professionalism, helpfulness and most importantly -- "FOLLOW THROUGH" of the Sales R My husband and I were quite impressed with the level of courtesy, professionalism, helpfulness and most importantly -- "FOLLOW THROUGH" of the Sales Rep, Youssoupha Mbao AND the Sales Manager, Richard Renner, and also the Service Manager - Daniel Hawks, for the recent purchase of our beautiful new (to us) vehicle... a red Maserati. What a great group of people... and a fine experience... especially in a day and age where this isn't always the norm. We will continue to share the name of this dealership with our friends and family... for their upcoming vehicle purchases. More
by DeAntha
Employees Worked With
Dan Hawks, Richard Renner, Youssoupha Mbao
December 14, 2019
Great buying experience Ken Stuart was extremely helpful. He made the buying experience fantastic. He went over all the vehicle features. Thank you again , we will be buying Ken Stuart was extremely helpful. He made the buying experience fantastic. He went over all the vehicle features. Thank you again , we will be buying from you again More
by neprin65
Employees Worked With
Kenneth Stuart, Shen Saguisi, Craig Brooks
December 12, 2019
Purchase of 2014 Mercedes S550 I have been a client of Ken Stuart for over 10 years. He is a great person to work with. His customer focus and knowledge of his products are second t I have been a client of Ken Stuart for over 10 years. He is a great person to work with. His customer focus and knowledge of his products are second to none. I will continue to do business with both Crown and Ken Stuart in the future. More
by hgk335
Employees Worked With
Kenneth Stuart
December 06, 2019
Stephen Pleasure to work with Stephen. He searched the entire country to find the exact car I wanted-exterior, interior colors and the exact equipment. Ste Pleasure to work with Stephen. He searched the entire country to find the exact car I wanted-exterior, interior colors and the exact equipment. Stephen is honest, very accommodating, knowledgeable and easy to work with. I super highly recommend Stephen. I give him the highest rating. More
by john
Employees Worked With
Stephen Revard, Craig Brooks
December 05, 2019
Hit all the mark! Melisa Greenberg Helped wife and I buy a new 2020 GLC300 Coupe. During the process she hit all the marks. -No-pressure, didn't feel rushed. Check! Melisa Greenberg Helped wife and I buy a new 2020 GLC300 Coupe. During the process she hit all the marks. -No-pressure, didn't feel rushed. Check! Trustworthy. Check! They listened to me. Check! Quick and painless — the dealership made the process easy. Check! Quick and clear communication (email or in-person). Check! No games. Check! Final price was exactly as negotiated (no last-minute surprises). Check! Professional and polite salesperson. Check! Attentive to customer's needs. Check! Salesperson went above & beyond — locating a specific vehicle, delivering vehicle to customer, staying after hours, etc.. Check! More
by rharding
Employees Worked With
Melisa Greenberg, Bill Tippie
December 02, 2019
Great Service I recently took my car in for service to Crown Dublin, and the experience was terrific. Bryan Moser was my service representative, and he was extreme I recently took my car in for service to Crown Dublin, and the experience was terrific. Bryan Moser was my service representative, and he was extremely professional, friendly, and knowledgeable. He made the process extremely easy for me. Appreciate the service! More
by SandyRich
Employees Worked With
Bryan Moser
November 27, 2019
My 4th car with Crown. Just purchased my 4th car with Crown Mercedes Dublin. Konstantin Chumak made the buying process easy. Todd Johnson has provided great service over all Just purchased my 4th car with Crown Mercedes Dublin. Konstantin Chumak made the buying process easy. Todd Johnson has provided great service over all the years. More
by klarsson7z4
Employees Worked With
Konstantin Chumak, Todd Johnson, Michael Lyons, Bill Tippie
November 20, 2019
Very helpful I stopped in one Saturday hoping to take care of some simple things with my new car through the service dept. only to find it closed. Bill graciously I stopped in one Saturday hoping to take care of some simple things with my new car through the service dept. only to find it closed. Bill graciously jumped in to offer assistance even though he was helping another client. He helped me remove my message about low tire pressures from the message center. While he did that, I asked him if he could find the place on the car where I needed to hook up my smart ride kit that I was installing for decreased insurance rates. He was practically upside down trying to find the spot under my steering wheel. Job was accomplished. He is so kind and gracious. I can't say enough about how nice he was to go out of his way to help me with some silly simple things. Thank you Bill!!!! More
by kirans53
Employees Worked With
Bill Stevenson
November 18, 2019
My wife and I visited some other Mercedes dealerships before we came to Crown Dublin. We wanted to explore different options and I’m glad we did because we met Melisa Greenberg at Crown. She was extremel before we came to Crown Dublin. We wanted to explore different options and I’m glad we did because we met Melisa Greenberg at Crown. She was extremely helpful and understood exactly what we wanted. She gave us good advice and was easy to reach on the phone every time. Melisa made everything easy with a blend of professionalism and her laidback style. She is friendly and patient. I would definitely return to crown Dublin to deal with Melisa again.. More
by Tony S.
Employees Worked With
Melisa Greenberg
November 15, 2019
A wonderful car buying experience!!! Frank Salierno, and the whole team at Crown made buying my new Mercedes a breeze. Everyone at the dealership was friendly, and very helpful. Frank ans Frank Salierno, and the whole team at Crown made buying my new Mercedes a breeze. Everyone at the dealership was friendly, and very helpful. Frank answered all my questions, and helped me choose the perfect vehicle. Craig Brooks made my financing worry free, and was great to work with. I replaced my GLK with a GLC, and I absolutely love it. I have nothing but good things to say about Frank, and all the staff at Crown! More
by lynnmckeown
Employees Worked With
Frank Salierno, Tim Tassell, Craig Brooks
