
Crown Mercedes-Benz Dublin
Dublin, OH
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2,261 Reviews of Crown Mercedes-Benz Dublin
MB is a My wife and I bought our first MB from this dealership last Spring. We continue to be extremely impressed by the quality of the sales and service we r My wife and I bought our first MB from this dealership last Spring. We continue to be extremely impressed by the quality of the sales and service we received. This dealership is a well-run and highly professional operation. We are especially impressed by their service manager, Shengqian Saguisi. He is as good as it gets when it comes to helping you solve a problem. We love working with him and he's one of the reasons we will continue to purchase vehicles from this dealership. We feel the same way about our sales rep., Konstantin Chumak. They are both outstanding individuals. More
Above and beyond! The team at Crown Eurocars of Dublin made my recent car buying experience a pleasure. After listening to my vehicle wish list, Melissa was warm, frien The team at Crown Eurocars of Dublin made my recent car buying experience a pleasure. After listening to my vehicle wish list, Melissa was warm, friendly and straightforward about my prospects. She really listened and, given her incredible knowledge about Mercedes, it was no surprise that a few days later she came back with an unexpected opportunity that turned out to be even better! The entire team was helpful every step of the way, answering all of my questions and providing all the facts. I felt well informed and confident that I made the right decision! Always a good feeling when purchasing a car. Thank you! More
Service of 2005 SL55 and 2017 GLE 350 As usual, great and friendly service by Shen and the Crown team. Shen always is pleasant to deal with and pays attention to detail. Great experien As usual, great and friendly service by Shen and the Crown team. Shen always is pleasant to deal with and pays attention to detail. Great experience overall. More
Great experience! Great guy and dealership. Would highly recommend them. Was very helpful with all information on the vehicle. Very excited on my first Mercedes Benz pu Great guy and dealership. Would highly recommend them. Was very helpful with all information on the vehicle. Very excited on my first Mercedes Benz purchase! Thanks guys!! More
Extremely pleasant! What a great place to purchase a Benz from. Have to agree with other reviewers, felt like home from the moment you walked through the door. Everyone What a great place to purchase a Benz from. Have to agree with other reviewers, felt like home from the moment you walked through the door. Everyone was kind & welcoming. My sales consultant Steve Revard was extremely knowledgeable and took the time to make sure we were going in the right direction and I was comfortable with my purchase. Financing was quick and extremely easy. Steve made sure I was comfortable throughout the process which included service. Crown is far above the competition. I would definitely recommend Crown even if you didn’t buy from them but used the service department. Bryan Moser definitely makes you feel at home and comfortable. Very impressed with everyone at Crown. More
Very disappointed with how service was handled I took my car in for service after having some noise coming from the front right side of the car. They provided a "fix" that was covered under my warr I took my car in for service after having some noise coming from the front right side of the car. They provided a "fix" that was covered under my warranty. The noise was slightly improved but not fixed. When I took the car back to have it checked again, they agreed to replace the part they had already replaced at no cost but charge me for additional work to solve the problem that should have been taken care of in the first place. More
What a pleasureful buying experience! From the moment I stepped through the door at Crown Mercedes, everyone was friendly and made my first Mercedes buying experience most enjoyable. No p From the moment I stepped through the door at Crown Mercedes, everyone was friendly and made my first Mercedes buying experience most enjoyable. No pressure , only great listening. Melissa Greenberg is very personable, knowedgeable ,and goes the extra mile to accommodate her clients. She has well-earned my trust and respect with her patience and considerations.CJ was the same and works to make the buyer feel rewarded. Many thanks for your impressive care and ethics. More
Great service on my E350 4matic I contacted Shen Saguisi after I hit a huge pothole. My E350 needed to be towed to the shop at Crown. Shen got the Mechanic working on it that after I contacted Shen Saguisi after I hit a huge pothole. My E350 needed to be towed to the shop at Crown. Shen got the Mechanic working on it that afternoon and kept me informed on his progress. I was able to save money by Shen recommending getting my two rims repaired instead of buying new ones. Shen also explain every repair needed so there were no surprises when I paid the bill. More
Ken's a real professional Purchased multiple cars from Ken. Always appreciate that Ken's takes the time and patience explaining the systems- especially to my wife. This saves Purchased multiple cars from Ken. Always appreciate that Ken's takes the time and patience explaining the systems- especially to my wife. This saves need for marriage counseling! More
A great buying experience in a welcoming dealership We were truly impressed - our first visit to Crown Eurocars of Dublin and every person greeted us and acted like they cared that we were there. We ar We were truly impressed - our first visit to Crown Eurocars of Dublin and every person greeted us and acted like they cared that we were there. We are very happy with our Mercedes and would recommend both the dealership and our salesman - Ken Stuart. Ken did a wonderful job of listening to us and he worked hard to be sure we were pleased with our purchase. He spent time helping us learn the bells and whistles (and even offers his cell for down the road support when we forget how something works!). He is extremely professional. Would buy from him again! As well, we were very impressed by the care and friendliness from Rich Renner. More