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Crown Mercedes-Benz Dublin - Service Center

Dublin, OH

4.9
511 Reviews
Call Service Center (888) 854-8278

511 Reviews of Crown Mercedes-Benz Dublin - Service Center

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August 23, 2022

My service advisor David Kohler Professional Friendly Treated like Family Very knowledgeable Of all questions I every have. More

by Dave Thomas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Kohler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

Crown Mercedes-Benz Dublin responded

Dave, Thank you for taking the time to leave David this wonderful review! We are so glad that he provided you with the quality service that you so much deserve! It is our pleasure to assist you in any way possible. We hope to see you again the next time your vehicle is ready for service. Safe travels!

Helpful
August 20, 2022

Great service department - always have had a great experience with the team and they always explain what needs done and ask if you want to fix. Very friendly and knowledgeable as well! More

by FreddyO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 23, 2022 -

Crown Mercedes-Benz Dublin responded

Freddy, Thank you so much for your positive review! We are so glad that our team could consistently provide you with a top-notch experience. It is our pleasure to serve you and your automotive needs in any way possible. We wish you the safest of travels until we meet again!

Helpful 1
August 14, 2022

Appointment set on timely basis. Intake was short. Work done on time as promised. Pick up smooth. Great uneventual, easy service. Hope all dealers could execute repairs like Crown. More

by Rids13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 16, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your wonderful review! We are so glad that our team could get your automotive needs efficiently taken care of. It is our pleasure to serve you. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with.

Helpful
August 13, 2022

B.Moser my service advisor was very helpful and patience. I’m happy and pleased with my service More

by thinkherbal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Moser
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 16, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! Providing top-notch service is so important to us, and we are pleased that Moser's efforts could meet your satisfaction. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

Helpful
August 04, 2022

Excellent personal service . yes yes yes yes yes yes yes yes yes yes yes yes More

by amaranmd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Sanguisi
Report | Print
Aug 05, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for your 5-star rating! We are happy to hear that our team could provide you with top-notch service. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

Helpful
July 30, 2022

Crown E Dublin serviced my MBs for >10 years. Impeccable and prompt attention. Mr. Saguisi always providing great attention. More

by GLK
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
Report | Print
Aug 02, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your excellent review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that Shen consistently provides you with quality and efficient service. It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again!

Helpful
July 30, 2022

I’ve worked with Mike Lyons for a number of years now for service on my 2014 MB E350. He’s always kept me in the loop as far a progress on the repairs/maintenance and expected time of completion. Clearly sta More

by p_randmeth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Lyons
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your excellent review! Offering thorough and efficient service is so important to us, and we are pleased that Michael consistently provides you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

Helpful
July 29, 2022

Shen Saguisi has taken excellent care of me for six years. In all my years of taking cars in for service, nobody rises Shen's level. Friendly. Honest. Truthful. Prompt. Caring. Customer service defi More

by ms1923
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shengqian Saguisi
Report | Print
Jul 29, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you for leaving Shengqian this wonderful review! We are honored that you continue to confide in us with your automotive needs, and we are so glad that he consistently takes great care of you! He will be delighted to hear of your kind words. We wish you the safest of travels until we meet again!

Helpful
July 28, 2022

Great dealer. Assistant Service Mgr Shen is excellent. Love the customer service! It is reason I come back More

by Wpatmon3
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shen Saguisi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 28, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are happy to hear that Shen provided you with top-notch service. Your satisfaction means so much to us. We wish you safe travels and we look forward to continue providing you and your vehicle with our best care in your visits to come!

Helpful
July 18, 2022

Dave Kohler took care of my vehicle on extremely short notice. He always comes through when needed! More

by BK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Kohler
Report | Print
Jul 19, 2022 -

Crown Mercedes-Benz Dublin responded

Thank you so much for your positive review! We are so glad that Dave took great care of you! It is our pleasure to serve you and your automotive needs in any way possible. Please drive safely, and do not hesitate to give us a call if there is ever anything more that we may help you with!

Helpful
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