Crown Nissan Greenville

If you enjoy playing “guess what happened to my car” after a simple oil change, Crown Nissan of Greenville is the place for you. Dropped my 2018 Rogue off for an oil change, got the usual “it’s ready” t after a simple oil change, Crown Nissan of Greenville is the place for you. Dropped my 2018 Rogue off for an oil change, got the usual “it’s ready” text, paid, grabbed my keys, and left. Nobody bothered to mention they had hit my car. Classic. Since it was raining when I picked it up, I didn’t notice until later that the back fender and bumper were dented and missing paint. Called them—silence. Only after leaving a review did Ryan, the service manager, finally reach out. His explanation? “We don’t know we did it… but yeah, it wasn’t like that when you dropped it off… but it was there on our cameras during service.” Uh-huh, sounds legit. They scheduled repairs three weeks out, kept my car for a month, and at least gave me a rental. When I finally got the “it’s ready” text, the paint was orange peeling. So they kept it another week. When I officially got it back? Surprise! Food trash inside (thanks for the bonus snack, guys), body shop dust all over the interior, and the cherry on top: “We don’t clean vehicles because the owner takes more pride in making it perfect than we will.” Inspirational motto, really. I asked for documentation of the repairs (because I keep detailed receipts). On July 30th at 9:58 a.m. I was promised I’d get it “as soon as the body shop gives it to me.” Still waiting, Ryan. Overall? Communication: 0/10. Reliability: 0/10. Trustworthiness: negative if that’s possible. This was my first—and absolutely last—time dealing with Crown Nissan. If you’re looking for a dealership that damages your car, ghosts you until you complain publicly, and then returns it dirtier than when you dropped it off, congratulations—you’ve found your dream team. More

Super unhappy with this dealer. Sold me a "certified" car which probably wasn't. A sticker on the inside of the car door means nothing, anyone could've put that there. The car was i Sold me a "certified" car which probably wasn't. A sticker on the inside of the car door means nothing, anyone could've put that there. The car was in an accident before I got it, had multiple things wrong with it and still does! I've brought it back for service to find out what the chirping noise is and they "can't duplicate the issue". Strange. I hear it EVERY DAY. The blower motor needed to be fixed, the brakes were fixed TWICE and they still feel weak. They also wouldn't give me a good interest rate unless I bought their stupid warranty which by the way is USELESS. No one wants to deal with it not even the service guys at this place. This dealership needs to be shut down. I turned in a mint leased car and got handed a piece of crap. These people do nothing but lie. The manager is nothing but a liar and a thief. More

If I had written a review the afternoon of my service I would have rated this higher. I had a coolant system flush and a brake fluid exchange in mid May 2024. Everything went well until I popped the hood 2 would have rated this higher. I had a coolant system flush and a brake fluid exchange in mid May 2024. Everything went well until I popped the hood 2 months later due to another unrelated issue. I noticed the ornamental engine cover was missing. I returned to the dealership service department and was told if the could order another they would "make it right". The service rep called the parts department and I was told that they could not order a replacement. Curiosity lead me to check with Nissan parts myself and call another dealership. Of course they had the $148 replacement available to order. No worries I found a replacement on my own. Now in September I encountered my first cold morning. The heat would only work when I was driving and not while idling. Doing some research the problem is tied to the coolant system that was worked on in May. Now I need to work that problem out also. Just disappointed that the $310 service is costing more money to fix. More

WORST EXPERIENCE EVER! !! Traded a perfectly good BMW X5 for a Nissan Murano, biggest mistake in my life!!! !! Traded a perfectly good BMW X5 for a Nissan Murano, biggest mistake in my life!!! More

Nissan of Greenville was the worst experience of my life. After driving 2 hours from Georgia to purchase a van. I drove off the lot and 15 minutes later the check engine light came on. They said it was not After driving 2 hours from Georgia to purchase a van. I drove off the lot and 15 minutes later the check engine light came on. They said it was nothing, just to drive back 2 hours to Greenville the next day and get it checked. On my way home I stopped at Auto Zone and they ran the codes and it said the torque converter in the transmission needed to be replaced. After going back and forth with this van 3 times ( they sent drivers to pick it up and drop it off and each time they drove my car back to Greenville.) It took 3 times for them to tell me the torque converter needed to be replaced. They brought it back to me the first time and said nothing was wrong, the driver even said the check engine light didn't come on. I walked to the car and crank the car and of course the light was on. They eventually replace the torque converter and bring it back to me once more. At this point it had been over 3 weeks since I purchased the car and nothing has been done about it. The check engine light was off when the driver arrived. So I let the car rest and the next day I go to leave and drive my van since I haven't got to drive it at all since I got it and it's almost been a month. & guess what I'm less than a mile from my house and the check engine light comes on AGAIN! I call Abigail the lady who sold me the car and told her once again what was happening. I went to Auto Zone the next day and guess what now the catalytic converter went out on it. I haven't even driven the car! Now I get a call this evening & Abigail tells me there is nothing they can do about it, it's my responsibility to fix it. It's not covered under the warranty I got.. THE WARRANTY. The car has been messed up since I drove off the lot. Now I'm supposed to pay for a car that doesn't run correctly and I can't even drive. Because yall have a fraudulent dealership that has crap cars and you're resetting the lights on them. I will be calling the manager tomorrow and speaking with them and contacting a lawyer. I have never heard of this happening. I am honestly in disbelief after driving so far to a dealership to get a car to not even be able to drive it after a month. Yall were quick to take my down payment.. but yet want fix my car that yall sold messed up. I trusted the lady who worked with me and now I am over it. I think the entire dealership is on it and they all know the cars don't work. Abigail told me the dealership would get in trouble if they were selling bad cars and resetting lights.. but yet what else would be the reason behind all this? Yall clearly didn't do an inspection like you said.. or if you did.. then yall knew the car was messed up and you reset the lights so you could sale the car. DO NOT GO TO THIS DEALERSHIP. THEY ARE FRAUDULENT AND DO NOT SALE GOOD CARS. THEY DON'T CARE ABOUT THEIR CUSTOMERS AND THEY WILL SALE YOU A BROKEN CAR AFTER PUTTING 2000$ DOWN AND TELL YOU ITS YOUR RESPONSIBILITY TO FIX IT EVEN THOUGH YOU HAVENT EVEN GOT TO DRIVE IT SINCE YOU PURCHASED IT. More

I bought a car and gave $6000 down payment after all arrangements were made!!!! my down payment disappeared???? The loan from the bank came at the original price!!! thieves, I won't leave it like this!! arrangements were made!!!! my down payment disappeared???? The loan from the bank came at the original price!!! thieves, I won't leave it like this!!!!! More