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Crown Nissan of Decatur

Decatur, IL

Overview
Reviews
4.6
249 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
Contact Dealership

165 W Pershing Rd

Decatur, IL

62526

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Showing 249 reviews

January 15, 2026

Bought a car 5 months later they want a third of the price the first mechanic was straight up ride. During 1 repair the master mechanic was supposed to check every thing over and within a month it was b More

by bridgie74
Recommend Dealer
No
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Jan 16, 2026 -

Crown Nissan of Decatur responded

We take concerns like this seriously and want our customers to feel supported and respected throughout their ownership experience. Our goal is always to provide dependable vehicles and service while acting with integrity and care. We regret that this situation felt discouraging and did not reflect the standards we aim to uphold. Please reach out to Ryan Grinestaff at Rgrinestaff@crownnissandecatur.com so we can better understand your concerns and assist where possible.

January 13, 2026

Crown Nissan staff is very friendly and professional. They kept me informed of everything throughout the entire time my vehicle was with them More

by Paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie Cloyd
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Jan 13, 2026 -

Crown Nissan of Decatur responded

Thank you for your kind words about our friendly and professional staff at Crown Nissan of Decatur. We're delighted that our team kept you well-informed throughout your visit. We appreciate your feedback and look forward to serving you again.

Jan 13, 2026 -

Crown Nissan of Decatur responded

Thank you for your kind words about our friendly and professional staff at Crown Nissan of Decatur. We're delighted that our team kept you well-informed throughout your visit. We appreciate your feedback and look forward to serving you again.

January 10, 2026

Very nice very good people that work there they come right to you and ask you what's going on if they all have patience More

by Angelamariehigh82
Recommend Dealer
Yes
Employees Worked With
No
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Jan 12, 2026 -

Crown Nissan of Decatur responded

Thank you for the wonderful feedback about our team at Crown Nissan of Decatur! We're so glad our staff made a positive impression with their welcoming approach and patient service. Your kind words motivate us to continue providing the personalized care every customer deserves.

January 10, 2026

It was a great experience. No pressure and no xx. We highly recommend it to family and friends. More

by majmaggie2010
Recommend Dealer
Yes
Employees Worked With
Cory Giger
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Jan 12, 2026 -

Crown Nissan of Decatur responded

Thank you for your wonderful feedback! We're thrilled you had a pressure-free experience and truly appreciate your recommendation to family and friends. We look forward to serving you again!

January 09, 2026

Unresponsive, can't seem to fix issues, wait time is always several hours. I'm just a very disappointed new car owner b More

by Tjcroslow
Recommend Dealer
No
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Jan 12, 2026 -

Crown Nissan of Decatur responded

We understand how important timely communication and efficient service are, especially when it comes to a new vehicle. Our team is committed to supporting our customers and working toward experiences that feel respectful of their time and expectations. We appreciate the feedback and the opportunity to improve moving forward. Please feel free to reach out to Charlie Cloyd at 217-872-5748 so we can learn more and better assist.

January 09, 2026

Able to schedule when I wanted. Shut the service polite (Mike) and reliable. Easy check out when I picked up my vehicle More

by r.cordts
Recommend Dealer
Yes
Employees Worked With
Amber
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Jan 12, 2026 -

Crown Nissan of Decatur responded

Thank you for your feedback! We're glad Mike provided polite and reliable service, and that scheduling and checkout were easy for you. Your positive experience reflects our commitment to hassle-free automotive service.

January 08, 2026

The girl was nice that checked me in and out. Had a 1:00 o'clock appt but my car wasn't taken to be worked on until 1:30. Didn't list the things that were inspected. More

by iluv_kitties
Recommend Dealer
Yes
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Jan 09, 2026 -

Crown Nissan of Decatur responded

We’re glad to hear our team made a positive impression during check-in and checkout, as creating a welcoming experience is important to us. We always aim to be respectful of our guests’ time and to communicate clearly about the care their vehicle receives. Your feedback helps us stay focused on delivering a thoughtful and professional visit. If you’d like to discuss this further, please reach out to Charlie Cloyd at 217-872-5748.

January 08, 2026

Very thorough and detailed. They have an excellent team there I was there for an oil change More

by besgrovegreg
Recommend Dealer
Yes
Employees Worked With
Amber
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Jan 09, 2026 -

Crown Nissan of Decatur responded

Thank you for the positive feedback! We're thrilled you appreciated our team's thoroughness and attention to detail during your oil change. We take pride in providing quality service and look forward to serving you again at Crown Nissan of Decatur.

January 08, 2026

Everyone was friendly and helpful. Professional staff and efficient service Everyone was friendly and helpful. Professional staff and efficient service. Overall it was a solid experien More

by higarjaycie
Recommend Dealer
Yes
Employees Worked With
Charlie Cloyd
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Jan 09, 2026 -

Crown Nissan of Decatur responded

Thank you for your positive feedback! We're thrilled to hear you found our staff friendly and helpful, and that you had a solid experience with our professional service. We appreciate you taking the time to share your thoughts about Crown Nissan of Decatur.

January 05, 2026

I'm done You have a very good dealership and i appreciate the solid work. Thanks. More

by bagsbiggio
Recommend Dealer
Yes
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Jan 06, 2026 -

Crown Nissan of Decatur responded

Thank you so much for your kind words! We truly appreciate your recognition of our work and are grateful you chose Crown Nissan of Decatur for your automotive needs.

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