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Crown Nissan of Decatur

Decatur, IL

Overview
Reviews
4.6
162 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
Contact Dealership

165 W Pershing Rd

Decatur, IL

62526

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Showing 162 reviews

August 14, 2025

Always receive excellent friendly service by all - service manager, mechanics, cashier, plus a cold drink or a cup of coffee! More

by BCRIPE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Mgr, cashier
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Aug 15, 2025 -

Crown Nissan of Decatur responded

We are utterly delighted to hear about your wonderful experience with our team. Your kind words about the outstanding service you consistently receive from our service manager, mechanics, and cashier truly mean the world to us. We take great pride in creating a welcoming environment where every team member contributes to making your visits exceptional. It brings us such joy to know that even the small touches like offering a refreshing cold drink or warm cup of coffee help make your time with us more comfortable. Your recognition of our entire team's dedication to providing friendly, excellent service motivates us to continue delivering the high-quality care you deserve with every visit.

August 10, 2025

I went to Crown Nissan for an oil change and a four wheel alignment at 7am. I was in and out by 8:18 and the price was right! More

by tracie.kalata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Receptionist in Office
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August 09, 2025

The guy was nice and changed my oil without a hiccup. Ladies Amber and other blonde were very nice More

by juliebennick3
Recommend Dealer
Yes
Employees Worked With
Don't know mechanics name
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August 09, 2025

Service was easy in, prompt and out the door in a timely fashion. Was nice not to be pressured about additional things they wanted to do to the car, but noted it on the paperwork. More

by justjane59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All were great
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August 07, 2025

My experience with the Service Center was great from beginning to end. Especially my rides with Teresa. More

by clorraine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber and Teresa
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August 07, 2025

Service was great no problems. Dropped off vehicle and pick back up once oil change was complete More

by helmfam4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany is think
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August 07, 2025

Mechicanic didn't want a big job so he referred me to someone else to fix More

by Larrydlee81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Da mechicanic
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August 05, 2025

Joe did well. He showed us what we were looking for. He then asked what we might be looking for, and there was a car that had not been on the lot yet. More

by proshews
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike, the finance guy
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Aug 06, 2025 -

Crown Nissan of Decatur responded

We genuinely admire your positive feedback about your experience with us. It's wonderful to hear that our team member performed well and took the time to understand exactly what you were looking for. We're especially pleased that he went the extra step to ask about your additional needs and was able to share information about inventory that might interest you, even when it wasn't yet available on the lot. This kind of attentive service and forward-thinking approach is what we strive for at Crown Toyota. Your satisfaction means everything to us, and we appreciate you taking the time to share your experience.

August 05, 2025

Friendly , prompt and excellent service! I like the ease of scheduling service and the subsequent tracking once my vehicle has been turned over to Crown. More

by antler634
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse
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Aug 06, 2025 -

Crown Nissan of Decatur responded

We are excited to hear about your wonderful experience with our team! Your comments about receiving friendly and prompt service truly mean a lot to us. We're thrilled that you found our scheduling process convenient and appreciated being able to track your vehicle's progress while it was in our care. We strive to make every interaction smooth and efficient for our customers. Thank you for taking the time to share your positive feedback - it helps us know we're on the right track in providing excellent service to everyone who visits us.

August 05, 2025

Excellent service at a timely manner service personnel, listen to me and talk to me instead of at me, which was very much appreciated. Thank you. More

by fredrswansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charlie
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Aug 06, 2025 -

Crown Nissan of Decatur responded

Thank you for taking the time to share your wonderful feedback about your experience with us. We are thrilled to hear that our service team provided you with outstanding assistance in a prompt fashion. It means so much to us that our personnel took the time to truly listen and engage with you in a respectful, conversational manner rather than simply talking over you. This approach to customer care is something we value deeply, and your recognition of these efforts is incredibly meaningful to our team. We appreciate your business and look forward to continuing to serve you with the same level of excellence.

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