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Crown Nissan of Decatur

Decatur, IL

Overview
Reviews
4.6
320 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
Contact Dealership

165 W Pershing Rd

Decatur, IL

62526

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Showing 320 reviews

May 04, 2026

Great customer service and professionalism. Cory was a pleasure to work with, we'll be back More

by Casey7068
Recommend Dealer
Yes
Employees Worked With
Cory Giger
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May 02, 2026

Everyone is very kind and helpful and they work hard to get your appointment set as soon as possible. We were very pleased with the whole experience. More

by P.M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
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May 02, 2026

Shouldn't take over 4 hours for an oil change and a detail that was free because when we bought the new car it hadn't been cleaned up and still had stickers in it More

by tshort2020
Recommend Dealer
No
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May 01, 2026

Employee was courteous and polite. Facility was clean. Service was quick! Easy to schedule service. More

by cheebaks
Recommend Dealer
Yes
Employees Worked With
Amber ?
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April 29, 2026

Horrible experience. I would never use them again for anything. Never expected the treatment I got. More

by velettla1058
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
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Apr 30, 2026 -

Crown Nissan of Decatur responded

We appreciate you taking the time to share your feedback. Our team is committed to maintaining a professional and respectful experience across all interactions. We remain available to learn more about your visit and address any concerns through the appropriate channels. For further assistance, reach out to Charlie Cloyd at 217-872-5748.

April 28, 2026

Every time I called to get an update, I just got her voicemail and she never called me back More

by Mspeanut81
Recommend Dealer
No
Employees Worked With
Amber
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Apr 29, 2026 -

Crown Nissan of Decatur responded

Consistent and timely communication is essential during service interactions, and this feedback highlights a gap in follow-up responsiveness. Our team remains focused on improving how status updates and callbacks are handled to ensure customers are kept informed. We appreciate the opportunity to review this input as part of ongoing service improvements. Please reach out to Charlie Cloyd at 217-872-5748.

April 27, 2026

They did a great job keeping me updated while my brakes were being done and I got what I thought was an exceptional price More

by kariwilcoxfoster
Recommend Dealer
Yes
Employees Worked With
Amber
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Apr 28, 2026 -

Crown Nissan of Decatur responded

Thank you for the positive feedback! We're glad our team kept you informed during the brake service and that you found our pricing exceptional. Your satisfaction means a lot to us at Crown Nissan of Decatur, and we look forward to serving you again.

April 26, 2026

Very friendly, Clayton was knowledgeable about the vehicle I was looking at and he answered all my questions. He went over the vehicle very thoroughly with me. More

by orr2
Recommend Dealer
Yes
Employees Worked With
Clayton Barbee.
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Apr 27, 2026 -

Crown Nissan of Decatur responded

Thank you for the positive feedback! We're delighted that Clayton was knowledgeable and thorough in answering all your questions about the vehicle. We appreciate you taking the time to share your experience at Crown Nissan of Decatur.

April 24, 2026

Very friendly. Clayton was knowledgable about the vehicle and he explained everything to me. He answered all my questions. More

by orr2
Recommend Dealer
Yes
Employees Worked With
Clayton Barbee
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Apr 27, 2026 -

Crown Nissan of Decatur responded

Thank you for the wonderful feedback! We're thrilled that Clayton provided you with friendly, knowledgeable service and answered all your questions thoroughly. We appreciate you sharing your positive experience with Crown Nissan of Decatur.

April 23, 2026

Excellent service from start to finish Caleb did a wonderful job getting us into the car we wanted More

by Christy.hanks2
Recommend Dealer
Yes
Employees Worked With
Caleb
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Apr 24, 2026 -

Crown Nissan of Decatur responded

We are pleased to hear about your outstanding experience with us. It's wonderful to know that you received excellent service throughout your entire visit and that our team helped you find exactly the vehicle you were looking for. Your positive feedback about the exceptional service you received means so much to us. We're thrilled that everything went smoothly from beginning to end and that you drove away in the perfect car. Thank you for choosing Crown Nissan of Decatur and for taking the time to share your experience.

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