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Crown Nissan of Decatur

Decatur, IL

Overview
Reviews
4.6
179 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
Contact Dealership

165 W Pershing Rd

Decatur, IL

62526

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Showing 179 reviews

October 03, 2025

Easy to work with. overall deal was easy and fair. very happy with our purchase. More

by seanfredericks38
Recommend Dealer
Yes
Employees Worked With
LJ Barbee
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October 01, 2025

Absolute best team with a great heart for helping people. Makes sense that people come from everywhere to go to Crown! More

by Michaela.wolfman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse
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Oct 01, 2025 -

Crown Nissan of Decatur responded

Thank you for your review! We are delighted to hear that you found our team to be the absolute best with a genuine commitment to helping people. Your recognition of our team's caring approach means everything to us. It's wonderful to know that our dedication to service creates such a positive experience that draws customers from near and far. We truly appreciate you taking the time to share your experience, and we look forward to continuing to serve you with the same level of care and excellence.

September 30, 2025

This vehicle has great technology, the autopilot is designed to prevent accidents due to any distraction, I love it. It also has ignition with control and the spaciousness of the vehicle is very comfo More

by Sandra Bork
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Nale
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Oct 02, 2025 -

Crown Nissan of Decatur responded

We are pleased to hear about your positive experience with the advanced technology features in your vehicle. Your appreciation for the safety systems that help prevent accidents shows how much you value the protective features designed to keep you secure on the road. We understand how important it is to have reliable safety technology that works even when distractions occur. The convenience of the advanced ignition system and the comfortable spacious interior clearly make your driving experience more enjoyable. Thank you for choosing Crown Nissan and for taking the time to share your thoughts about these impressive vehicle features.

September 30, 2025

The dealership was very nice and we had a great experience. Everyone was very friendly. More

by JWARDELL57
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clyde Chapman
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Oct 01, 2025 -

Crown Nissan of Decatur responded

Thank you for your wonderful feedback about your experience with us. We genuinely appreciate you taking the time to share your thoughts. It means so much to hear that you found our team to be welcoming and that your visit left such a positive impression. Creating a comfortable environment where every customer feels valued is something we work hard to achieve every day. Your kind words about the friendly atmosphere truly make our day. We are grateful for customers like you and look forward to serving you again in the future.

September 27, 2025

Good service. Friendly people. Knowledgeable technicians. They did overinflate all four of my tires. Fair price since they did honor a coupon I had received fr More

by jcswartz1110
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No clue.
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Sep 29, 2025 -

Crown Nissan of Decatur responded

Thank you for sharing your experience! We are delighted to hear that you found our service satisfactory and our team friendly. It's wonderful to know that our technicians demonstrated their knowledge during your visit. We appreciate you bringing the tire inflation issue to our attention, as this helps us maintain our service standards. We're glad we could honor your online coupon and provide you with fair pricing. Your feedback helps us continue to improve, and we truly value customers like you who take the time to share their experiences.

September 23, 2025

I waited two and a half hours, and my issue with my radio was still not Solved. More

by delilicous
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure of his name
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Sep 24, 2025 -

Crown Nissan of Decatur responded

We are concerned to hear that you feel this way about your experience. The situation you've described falls short of the service standards we strive to maintain. Your experience matters to us, and we want to discuss this further. Please contact Charlie Cloyd at 217-872-5748 so we can discuss how we can better address your radio issue and ensure a more efficient service experience moving forward.

September 20, 2025

Overpriced. Was able to fix what was going to be close to $1000 at home within 5 min. More

by mastertmind
Recommend Dealer
No
Employees Worked With
Customer service
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Sep 23, 2025 -

Crown Nissan of Decatur responded

We value your input and understand your frustration. Your feedback helps us understand how our customers feel about the value we provide. We are sorry to hear that you feel this way about your experience. We would welcome the opportunity to discuss your concerns further and work toward a better resolution. Please contact Charlie Cloyd at 217-872-5748 so we can better understand your situation and see how we can improve.

September 18, 2025

This was the first time I was in the crown, Nissan dealership and service department in Decatur. I was completely impressed with the cleanliness of the shop and the kindness of the service employees. More

by Leon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber,
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September 18, 2025

Went about and over with their service. The Tech was very knowledgeable . Thank you! Keep up the good work. More

by darlamills1961
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tech was great.
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September 15, 2025

The service was great. Had several issues that were addressed, all taken care if in a timely manner. One problem occured and was corrected, no fault of the service dept. More

by kdavis58551953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber, and the mechanic were nice to work with
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