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Crown Nissan of Decatur

Decatur, IL

Overview
Reviews
4.6
179 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
Contact Dealership

165 W Pershing Rd

Decatur, IL

62526

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Showing 179 reviews

September 12, 2025

Service contact was good. Oil change completed in a timely manner. Experience was excellent. Thanks. More

by KEVIN.DOOLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know.
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September 08, 2025

Very friendly and accommodating. Joe Haskell was our salesman, very personable. I would recommend to anyone looking for a good experience purchasing a vehicle. More

by R.SKIDMORE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Haskell
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Sep 25, 2025 -

Crown Nissan of Decatur responded

Thank you for your kind words about your experience with us. We're thrilled that Joe provided excellent service during your vehicle purchase. Your recommendation means a lot to us, and we appreciate you choosing Crown Nissan of Decatur.

September 06, 2025

Experience was good. Easy to schedule and the shuttle service was excellent Will definitely be back More

by Jpeck4
Recommend Dealer
Yes
Employees Worked With
I d k
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Sep 25, 2025 -

Crown Nissan of Decatur responded

Thank you for your wonderful feedback about your recent service experience with us at Crown Nissan of Decatur. We are delighted to hear that scheduling was straightforward for you and that our shuttle service exceeded your expectations. Your positive comments about the overall quality of your visit mean a great deal to our team. We look forward to serving you again and providing the same level of excellent service that you experienced.

September 05, 2025

I have been to the dealership several times. Each encounter with Amber and the other staff has been a pleasant experience. They are friendly, knowledgeable and efficient. More

by Sandern08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember everyone’s name
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Sep 24, 2025 -

Crown Nissan of Decatur responded

We are thrilled to hear about your positive experiences during your multiple visits to Crown Nissan of Decatur. It's wonderful to know that our team has consistently provided you with friendly and knowledgeable service. We truly value your feedback about the pleasant encounters you've had with our staff and their efficient approach to helping you. Your continued trust in us means everything, and we look forward to serving you again in the future.

September 04, 2025

Usual professional service that started on time and was completed quickly. Steve Hayes found the problem with my emergency brake, got me an estimate to fix it, and the parts were ordered. Waiting for the More

by MKHANDLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Hayes I don’t remember the name of the girl at the service desk or the young man who serviced my truck.
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Sep 24, 2025 -

Crown Nissan of Decatur responded

Thank you for taking the time to share your positive experience with us at Crown Nissan of Decatur. We are delighted to hear that you received the professional service you have come to expect from our team. It's wonderful to know that your appointment began promptly and was handled efficiently. We're pleased that Steve was able to quickly identify the issue with your emergency brake and provide you with a clear estimate for the repair. Your recognition of his professional approach means a great deal to us. We look forward to completing the repair once your parts arrive and continuing to provide you with the reliable service you deserve.

August 31, 2025

Good experiance. I never felt pressured. Clayton did a good job running throught the Process and helped set up the phone in the new truck More

by gnfreak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Clayton
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August 30, 2025

Staff was professional and courteous. The waiting room could have been a little more nicer. More

by Mljones1215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manager
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Sep 19, 2025 -

Crown Nissan of Decatur responded

We are delighted to hear that our team provided you with professional and courteous service. Your positive feedback about our staff means a great deal to us at Crown Nissan of Decatur. We also appreciate your honest feedback about our waiting area, as it helps us identify opportunities to enhance the comfort of our customers' visits. Thank you for choosing us and for taking the time to share your experience.

August 28, 2025

This dealership has always done a good job, always pleasant to work with, this work was done in a timely manner. More

by bowling2727
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley
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Sep 17, 2025 -

Crown Nissan of Decatur responded

Thank you for taking the time to share your positive experience with Crown Nissan of Decatur. We truly appreciate your continued trust in our dealership and are delighted to hear that we have consistently provided you with quality service. Your feedback about our pleasant team and efficient service delivery means so much to us. We look forward to continuing to serve you with the same level of care and professionalism that you have come to expect from us.

August 19, 2025

Very excellent service everytime I go in to get my car worked on! No complaints! More

by higarjaycie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber Jesse, Charlie Cloyd
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Sep 09, 2025 -

Crown Nissan of Decatur responded

We are ecstatic to hear about your consistently positive experiences with our service team! It means so much to know that every visit for your car maintenance has met your expectations. Your satisfaction with our service quality is exactly what we strive for, and we truly appreciate you taking the time to share your wonderful feedback. We look forward to continuing to provide you with the same level of excellent care for your vehicle in the future.

August 19, 2025

Great dealership Tyler and Clyde great people to work with. Always fair and honest people. Clean showroom and just great people and great vehicles this is my 3rd Rogue and 5th vehicle I have purchased fr More

by Ron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clyde, and Tyler
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Sep 09, 2025 -

Crown Nissan of Decatur responded

We are overjoyed to hear about your wonderful experience with our team and vehicles. It means so much to know that you found our staff to be fair and honest throughout your visit. We take great pride in maintaining a clean and welcoming environment for all our customers. Your loyalty over the years, purchasing multiple vehicles including three Rogues, truly demonstrates the trust you have in us. We are grateful for customers like you, Ron, who recognize the quality of our vehicles and the dedication of our team. Thank you for sharing your positive experience and for continuing to choose us for your automotive needs.

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