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Crown Nissan of Decatur

Decatur, IL

4.6
320 Reviews
Out of all the Decatur Nissan dealerships and other dealers throughout Illinois, Crown Nissan of Decatur continues to be a go-to place for car shoppers. Prior to 2013, we were known as Miles Nissan, and although our name changed, our dedication to our customers remains the same and we still put each and every one first. It is our mission to deliver first-class products, top-notch service and an excellent customer experience, which we strive to do at all times. Additionally, we have a phenomenal lineup of new and used cars for sale in Decatur, including fresh late-model pre-owned. At Crown Nissan of Decatur, our wide selection of outstanding cars will meet your every need. In addition to selling cars at our Decatur Nissan dealership, we try to give back to the community by hosting local events for organizations and making donations. Over the last few years, we have sponsored events for the Decatur Blue Festival, Meridian Foundation for Education, Mt. Zion Foundation for Education and Decatur Park District Junior Golf. We've also helped raise money for several local schools in the area in order to provide much-needed equipment for their athletic and scholastic departments. If you want to view new Nissan cars for sale in Decatur, Crown Nissan has a wide variety of models that will suit buyers with different tastes. From trucks like the 2024 Nissan Titan to midsize cars like the 2024 Nissan Altima, there are several unique models you can choose from. We also have a collection of used Nissan cars for sale that may fit what you're looking for in our pre-owned inventory, which features a range of makes and models. From one-owner vehicles to certified pre-owned models, we have numerous high-quality cars available for purchase. We even offer Nissan financing at an affordable price, so you can get the car that best suits you. Aside from our used car selection, we have a wonderful service department for those in need of car repair in Decatur. Our team of trained technicians are certified to repair all makes and models, including both new and used cars, trucks, and SUVs. We also only use OEM Nissan parts to ensure your car is properly repaired. For first-rate service in Decatur, Crown Nissan is your one-stop shop. Customer satisfaction and respect are two things that are very important to us at our Decatur Nissan dealership, and we make sure both our employees and customers are always treated fairly. If you're in search of new Nissan cars for sale in Decatur and want to work with a dealership that truly cares about its customers, contact us at Crown Nissan of Decatur and we will be sure to help you get what you're looking for.
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165 W Pershing Rd

Decatur, IL

62526

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Showing 320 reviews

April 21, 2026

An excellent experience. Fast and thorough service Very friendly and courteous staff Will go back More

by Paul
Recommend Dealer
Yes
Employees Worked With
Charlie Cloyd
Apr 22, 2026 -

Crown Nissan of Decatur responded

We are happy to hear about your wonderful experience with us, Paul! Your comments about our quick and comprehensive service mean so much to our team.

April 15, 2026

Quick in and out. Questions answered and service great Like being able to go without having to schedule an appointment More

by whmcjm
Recommend Dealer
Yes
Apr 16, 2026 -

Crown Nissan of Decatur responded

Thank you for your wonderful feedback! We're thrilled to hear that your visit was efficient and that our team was able to answer all your questions promptly. It's fantastic to know that you appreciated the convenience of our walk-in service without needing to schedule ahead of time. Your positive experience with our service team means everything to us at Crown Nissan of Decatur, and we look forward to providing you with the same excellent experience in the future.

April 15, 2026

Amber and Charlie went out of their way to correct an error from another dealership. The service was provided without an appt. and I would highly recommend bringing your service needs to their attention. More

by padi1954
Recommend Dealer
Yes
Employees Worked With
Amber and Charlie
Apr 15, 2026 -

Crown Nissan of Decatur responded

Your positive experience with our team really means a lot to us. We're thrilled that our staff could step in and help resolve the issue from the other dealership, even without a scheduled appointment. It's wonderful to hear that you felt the service exceeded your expectations and that we've earned your trust for future vehicle maintenance needs. Your recommendation speaks volumes, and we look forward to continuing to provide you with the exceptional service you deserve at Crown Nissan of Decatur.

April 10, 2026

I am pleased with the service department. The staff very efficient and friendly. My appointment time was great and the mechanics were prompt on starting on my car. The free shuttle is won More

by KAM_KAE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber was very helpful
Apr 13, 2026 -

Crown Nissan of Decatur responded

Thank you for sharing your positive experience with our service department at Crown Nissan of Decatur. We're delighted to hear that our team provided efficient and friendly service, that your appointment timing worked well, and that you appreciated our complimentary shuttle service. Your feedback means a great deal to us and motivates our team to continue delivering excellent care.

April 09, 2026

Great Great. Great. Great. Great. Great This survey asking for # of words is stupid More

by james5302
Recommend Dealer
Yes
Employees Worked With
Amber and Charlie and Steve and someone else
Apr 13, 2026 -

Crown Nissan of Decatur responded

Thank you for your great feedback! We truly appreciate your enthusiasm and look forward to serving you again at Crown Nissan of Decatur.

April 08, 2026

Timely, courteous & excellent service Staff were friendly and answered all my questions Excellent Team! More

by antler634
Recommend Dealer
Yes
Employees Worked With
Amber
Apr 13, 2026 -

Crown Nissan of Decatur responded

Thank you for your wonderful feedback! We're thrilled that our team provided timely, courteous service and answered all your questions. Your kind words about our staff's friendly approach mean a lot to us. We appreciate you recognizing our dedication to excellent service!

April 05, 2026

Always very helpful. Answer all my questions set your up appointments gives me reminders barry courteous More

by sterlingjaniece
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I have no idea the name but they are all the same excellent
Apr 07, 2026 -

Crown Nissan of Decatur responded

Thanks for sharing your positive experience! We're delighted to hear our team has been helpful with your questions, appointments, and reminders. Your kind words about our courteous service mean a lot to us. We appreciate your trust and look forward to continuing to serve you!

April 05, 2026

Quick, friendly, and efficient Came in for an oil change and tire rotation. Great job! More

by sbrown90044
Recommend Dealer
Yes
Employees Worked With
Amber
Apr 07, 2026 -

Crown Nissan of Decatur responded

Thank you for the wonderful feedback! We're thrilled you had a great experience with our quick and efficient oil change and tire rotation service. We appreciate you choosing Crown Nissan of Decatur and look forward to serving you again!

April 01, 2026

Quick appointment available, able to complete the work in a timely manner, great communication about recommended fixes. More

by rebecv2001
Recommend Dealer
Yes
Employees Worked With
Amber
Apr 02, 2026 -

Crown Nissan of Decatur responded

Thank you for your review, rebecv2001. We're delighted to hear that scheduling your appointment was straightforward and that we completed your work efficiently. Your feedback about our clear communication regarding recommended repairs means a great deal to us at Crown Nissan of Decatur.

April 01, 2026

I had a great experience and got all my needs taken care of. Good communication about time and cost. More

by bnims
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amber
Apr 02, 2026 -

Crown Nissan of Decatur responded

Thank you for the wonderful feedback! We're thrilled we could take care of all your needs and that our communication about timing and pricing made your experience smooth. Your positive review means so much to our team at Crown Nissan of Decatur, and we look forward to serving you again!

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