Crown Nissan of Decatur
Decatur, IL
Hours
Sales/Showroom
Monday 8:30 AM - 6:00 AM
Tuesday 8:30 AM - 6:00 AM
Wednesday 8:30 AM - 6:00 AM
Thursday 8:30 AM - 6:00 AM
Friday 8:30 AM - 5:00 AM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:00 AM
Tuesday 7:00 AM - 5:00 AM
Wednesday 7:00 AM - 5:00 AM
Thursday 7:00 AM - 5:00 AM
Friday 7:00 AM - 5:00 AM
Saturday Closed
Sunday Closed
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Showing 341 reviews
I received great customer service. All my questions were answered. They explained everything in detail. Amber was very pleasant and helpful through the process. All my questions were answered. They explained everything in detail. Amber was very pleasant and helpful through the process. More
Experience filled with hassle and dissatisfaction. Contacted dealership regarding a pre-owned Jeep. Initial response was favorable, discussed price, agreed on price contingent on add dissatisfaction. Contacted dealership regarding a pre-owned Jeep. Initial response was favorable, discussed price, agreed on price contingent on additional pictures and negotiating out of state transit. That's when the circus began. Was told I'd be contacted with pics and details, only to be ghosted. Upon searching for the vehicle again, I noticed that they raised the price by $1,002. After several messages, I was finally contacted a couple days later and told they couldn't price as low as they 1st stated without financing through them...asked for their best rates, no response...expressed that I'd still move forward at the 1st advertised price, no response. This isn't the way to do business and the greed shown after they realized they priced their own vehicle too low was a slap in the face. Maybe this review costs them more than the $1000 they increased the price by. Be very cautious showing much interest in one of their online prices...or simply look elsewhere. More



