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Crown Nissan
St Petersburg, FL
3,617 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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3,617 Reviews of Crown Nissan
August 12, 2019
Service work Lesley Shepard was our service advisor and she did a great job in getting us in quickly. Lesley kept us advised of the service progress and surprised Lesley Shepard was our service advisor and she did a great job in getting us in quickly. Lesley kept us advised of the service progress and surprised us when she called us earlier than expected to come pickup our vehicle. Lesley also reminded us that we had 7 pre-paid service visits still available for us to use. More
by Ortep
Employees Worked With
Lesley Shepard
August 09, 2019
Nissan Titan XD 2016 Brought in for Service Made an appointment to determine why my Titan was smoking and having acceleration pulses at stop. Brought it in. Service was also due, Service was per Made an appointment to determine why my Titan was smoking and having acceleration pulses at stop. Brought it in. Service was also due, Service was performed. I was told a loaner would be provided if I left the vehicle. Ok that did not happen however I was given a ride to work. I called 4 time, No response from the adviser, called the switch board and they could not get through, called the Service Manager, no answer. Left messages, text and finally emailed. Finally received a call from the adviser that my vehicle was serviced but they needed to discuss the issues with Nissan Technical Support so they would be back to me in a couple of days. Never received a call the Truck was ready nor was I picked up to retrieve my vehicle. Its now gong on 2 weeks still have not received a call. I did receive a call from the Courtesy Manager missed their call called back left a message, tried again spoke with another person who said they would get back to me. Still haven't heard from anyone and that was last week. Not happy that this issue is unresolved and apparently forgotten. Pretty poor customer service especially for an Employee of Crown Family member. More
by rdevin1@gmail.com
Employees Worked With
Greg Burkart
August 08, 2019
Crown Nissan in St. Pete I have never had a bad experience and everyone has always been very kind and welcoming; they take the time to answer all your questions. I always req I have never had a bad experience and everyone has always been very kind and welcoming; they take the time to answer all your questions. I always request Christine Smith to be my service advisor because she always goes above and beyond, even if she has several things going on at once! Tracy Quick More
by crumbcrusher
Employees Worked With
Christine Smith
August 08, 2019
All the special details went very well. Super service! We needed some special nontypical service and we found it very good at Crown Nissan. Especially experience with Mr. Thomas Quillin and not to forget s We needed some special nontypical service and we found it very good at Crown Nissan. Especially experience with Mr. Thomas Quillin and not to forget support from Brandon Loftin were something not to see often. All of our questions and special needs were taken in professional way and handled as per customer perspective. Thank for this and we highly recommend to go for Crown Nissan for car business. More
by Nevanakis
Employees Worked With
Tom Quillen, Brandon Loftin
August 07, 2019
Great customer servicr experience Danny Touch of the Service Dept. @ Crown Nissan in St. Petersburg was very attentive and professional. He addressed all of my concerns and made sure t Danny Touch of the Service Dept. @ Crown Nissan in St. Petersburg was very attentive and professional. He addressed all of my concerns and made sure that I was kept informed of the service time frame during my recent visit. Very nice person. More
by Sweet chocolate
Employees Worked With
Danny Touch
August 05, 2019
Oil change tire rotation I just want to say thank you to Rob Zoffer for being honest and up front on what work was needed on our car. We will continue to only deal with Rib wh I just want to say thank you to Rob Zoffer for being honest and up front on what work was needed on our car. We will continue to only deal with Rib when we go to crown. More
by Carmona, eileen1987
Employees Worked With
Christine Smith, Robert Zoffer
August 04, 2019
Quality cars and dealership Anthony greated us as we walked into the dealership, very courteous. He helped us find the specific car we went there for and answered every question. Anthony greated us as we walked into the dealership, very courteous. He helped us find the specific car we went there for and answered every question. We left very happy with Anthony and his professional and friendly disposition. Will recommend him to our friends. More
by Toyotarav4
Employees Worked With
Anthony Horton
August 03, 2019
Very Happy Thomas/sales & Jason/finance were great. Thomas found a car that fit my needs & Jason got me the payment I needed. I will be back. Thomas/sales & Jason/finance were great. Thomas found a car that fit my needs & Jason got me the payment I needed. I will be back. More
by wootam727
Employees Worked With
Tom Quillen, Jason Jiovani
August 02, 2019
Responsive Timothy Marshick did a great job in making sure he got the service done my car needed. He was friendly, responsive, and made the right decisions Timothy Marshick did a great job in making sure he got the service done my car needed. He was friendly, responsive, and made the right decisions More
by Jane
Employees Worked With
Timothy Marshick
August 02, 2019
Crown Nissan was GREATEveryone at Crown Nissan was very atte Everyone at Crown Nissan was very attentive and nice, especially Wade Werner. He was awesome! Cathy Voogd, was great as well! Highly recommend Crown N Everyone at Crown Nissan was very attentive and nice, especially Wade Werner. He was awesome! Cathy Voogd, was great as well! Highly recommend Crown Nissan. More
by Pamsue51
Employees Worked With
Cathy Voogd, Wade Werner
