Crown Subaru
Chattanooga, TN
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great service department Service is always a breeze. Quick and easy every time. They communicate well, and are exceptionally friendly. Its an enjoyable experience. I appre Service is always a breeze. Quick and easy every time. They communicate well, and are exceptionally friendly. Its an enjoyable experience. I appreciate the complimentary wash too! More
Great! Full inspection of my car with a coupon - FREE! I am about to go on a long car trip and they checked it out for free! Love this dealer every time! Full inspection of my car with a coupon - FREE! I am about to go on a long car trip and they checked it out for free! Love this dealer every time! More
Excellent David Curtis was excellent! I would recommend him to my friends. Jim Higdon in the finance dept was extremely helpful as well! Jelly Subaru was a goo David Curtis was excellent! I would recommend him to my friends. Jim Higdon in the finance dept was extremely helpful as well! Jelly Subaru was a good choice! More
Recall installation The service technician at Kelly Subaru installed the fuel pipe safety recall on my 2004 Mitsubitshi Endeavor. While this was installed, I was welcome The service technician at Kelly Subaru installed the fuel pipe safety recall on my 2004 Mitsubitshi Endeavor. While this was installed, I was welcome to coffee and donuts in the lounge. Service was exceptional. This was installed on April 17, 2015. Today is May, 18, 2015 and my car still runs like new! More
Much Improved The service I received this time was exceptional. I only gave a good rating because of past experiences with service. It is much improved and if it st The service I received this time was exceptional. I only gave a good rating because of past experiences with service. It is much improved and if it stays at the level of this past visit I will keep getting my vehicle serviced by them. More
Purchase of a 2015 Forester Planning to purchase a compact AWD SUV, I thought it was to be another brand until I noticed the Consumer Reports review of the Forester. Until then I Planning to purchase a compact AWD SUV, I thought it was to be another brand until I noticed the Consumer Reports review of the Forester. Until then I had not considered or known much about a Subaru. Bill Newberry impressed me with his forthrightness and knowledge of the vehicle. He pointed out Subaru's reliability history and efficient cost saving measures which explained in my mind the reason for more standard options. He also provided driving experiences demonstrating the vehicles capabilities which met our need for some of our terrain. More
Excellent service We had 1 unscheduled and 2scheduled visit last week. Couldn't ask for better treatment/service To me Kelly has made a step change improvement in the We had 1 unscheduled and 2scheduled visit last week. Couldn't ask for better treatment/service To me Kelly has made a step change improvement in their service More
tire issu Called dealership to see if they had tires in stock.They had the tires I needed so made appointment and went down. They fit me in while I waited .They Called dealership to see if they had tires in stock.They had the tires I needed so made appointment and went down. They fit me in while I waited .They have always taken care of us. More
Great customer service David Curtis waited on us with exceptional customer service, he was very knowledgeable, sincere and courteous. The service department is very courte David Curtis waited on us with exceptional customer service, he was very knowledgeable, sincere and courteous. The service department is very courteous. We are very glad that we chose to go to Kelly Subaru More
service maintance Dropped my car off in service one morning and spoke with Justin. He offered me a ride to work which I took advantage of and then he called me when my Dropped my car off in service one morning and spoke with Justin. He offered me a ride to work which I took advantage of and then he called me when my service work was done. Cashiers were very friendly and made me feel that I was an important customer. Thanks for the great service More