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Culver City Mazda - Service Center

Culver City, CA

4.8
1,936 Reviews

1,936 Reviews of Culver City Mazda - Service Center

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April 04, 2021

George was very good. He dedicates time to explain to me how one of the buttons on the screen works. Also, he talks to me about the difference to bring the car directly to the dealer vs other places. More

by ALECANOHAMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Apr 05, 2021 -

Culver City Mazda responded

Hello, Thank you so much for the positive rating and review of your recent experience! We're glad to hear we hit the mark, and we look forward to your next visit! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

April 03, 2021

Great Customer Service, that is why I always go back to Culver Mazda! Plus Steve Ruiz takes care of my CX-5, keep it up! More

by jellybelly783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Apr 05, 2021 -

Culver City Mazda responded

Hello, Thank you for taking the time to rate and review us! We appreciate your positive feedback and we'll be sure to let Steve know he's doing a great job! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

April 01, 2021

From start to finish, always get the best service; from the intake to a Lyft where ever need to go, every 5000 mile checkup so no surprises, and the car washed and ready to go! Thank you Culver City Mazda! More

by ROBINRAEBODYWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flores
Apr 01, 2021 -

Culver City Mazda responded

Hello Robin, What a wonderful review! We really appreciate you taking the time to rate and review your experience! We thank you for your continued loyalty to Culver City Mazda and we look forward to working with you again in the future! The Culver City Mazda Team

April 01, 2021

This is a very good Mazda Service Department with excellent facilities and a competent staff.The service is always completed on time and customers are treated courteously. More

by BCGCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 02, 2021 -

Culver City Mazda responded

Hello, What a great rating and review! Thanks so much for sharing your positive thoughts with us, we're so glad to hear you enjoyed your experience! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

March 31, 2021

Very good service from Amy Felix and team. Was told what would happen from start to finish and time turn around was pretty good. I'm pleased. More

by brigitte_clark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 31, 2021 -

Culver City Mazda responded

Hello Brigitte, Thanks so much for taking the time to rate and review your recent experience! We're glad Amy was so helpful during your visit and we look forward to working with you again, soon! The Culver City Mazda Team

March 31, 2021

Amy’s customer service and professionalism exceeded my expectations! The environment is welcoming and my son loves the coffee machine : )...Overall, it was an awesome experience for my first time. More

by CASSY.MORRIS07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 31, 2021 -

Culver City Mazda responded

Hello Cassy, Thank you so much for taking the time to share your positive experience with us! We really love hearing back from our happy customers and we're so glad Amy offered such great service! We look forward to your next visit. The Culver City Mazda Team

March 31, 2021

George was great, very nice, good communication, service was completely in a timely manner, was able to use a loaner car for the time being, overall good experience More

by MAIAHBRIM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Mar 31, 2021 -

Culver City Mazda responded

Hello Maiah, Thanks so much for the positive review! We'll be sure to tell George he's doing a great job! Please let us know if there's anything more we can help you with! The Culver City Mazda Team

March 31, 2021

George is not very friendly or welcoming. This is the second experience I have where I don't feel welcome to the servicing center or my questions. More

by PLANETKAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Mejia
Mar 31, 2021 -

Culver City Mazda responded

Hello, We're very sorry to see the low rating and to hear about your experience. We'd like to address whatever concerns you may have. Please reach out to us at your earliest convenience so that we may discuss how we can improve our services for the future. We look forward to speaking with you.

March 31, 2021

Friendly, efficient and my car serviced in a timely manner. Thanks Culver City Mazda and Steve Ruiz for taking good care of my CC-5! More

by Carla Rose
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 31, 2021 -

Culver City Mazda responded

Hello Carla, We really appreciate your kind words for the team and your five-star review! We're always glad to be of service. Please let us know if there's anything more we can do for you! The Culver City Mazda Team

March 29, 2021

As usual, we received great service from George. We always feel like we’re getting personalized attention. We’ve had a uniformly excellent service experience for five years. Thank you! More

by Richard
Recommend Dealer
Yes
Employees Worked With
George Mejia
Mar 29, 2021 -

Culver City Mazda responded

Hello Richard, What a great review and rating! We'll be sure to let George know he's doing an excellent job and we look forward to working with you again! Enjoy your Mazda! The Culver City Mazda Team

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