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Culver City Mazda - Service Center

Culver City, CA

4.8
1,912 Reviews

1,912 Reviews of Culver City Mazda - Service Center

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February 23, 2021

My experience at Culver City Mazda was great, with Amy and everyone being so helpful, efficient and professional. The price was fair as well. I appreciate that COVID protocols were taken seriously. Thank More

by PATRICKTBROOKS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for your 5 star review and for taking the time to share your experience with Amy and our Culver City Mazda Service Department. We take customer service and safety very seriously and are pleased you felt secure. We appreciate your visit and hope to see you next time.

February 23, 2021

Steven Ruiz was friendly and professional. The service was thorough but also efficient, which I really appreciated during these times. I was also able to make an appointment easily. More

by GM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2021 -

Culver City Mazda responded

Thank you for the excellent review of the Culver City Mazda Service Department, we genuinely appreciate it. We're so glad to hear you enjoyed working with Steven Ruiz and the team! Please let us know if there's anything more we can do to help.

February 22, 2021

Very positive customer service experience. Short wait time to drop off vehicle. Clear and accurate information provided by attendant. Nice clean customer waiting room with drinks. Clean bathroom. More

by dgentry0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2021 -

Culver City Mazda responded

Thank you for your business and for taking the time to share your experience! Customer service and safety are our main priorities and we're glad we exceeded your expectations.

February 19, 2021

Best experience ever! Amy in the service department is a true gem! She made us feel like a welcomed and honored guest in 'their home' from the first moment we drove in. They are our new 'hometown' car place More

by VALENTINO.AG2G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 19, 2021 -

Culver City Mazda responded

This is what we love to hear! Thank you so much for taking the time to let us know about your excellent experience with Amy and our Culver City Mazda Service Department. We will make sure she hears all about the great job she did and hope to see you again soon.

February 18, 2021

Steve was my service advisor and he was absolutely wonderful. He’s so nice and very knowledgeable. Explained to me everything that was going to happen. More

by lsngolden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 19, 2021 -

Culver City Mazda responded

Thanks so much for leaving your great review of your experience with Steve in the Culver City Mazda Service Department! We always strive to provide the best possible customer experience, and we're happy to hear we hit the mark! Please let us know if there's anything else we can do for you!

February 18, 2021

I was very satisfied with my visit at this dealership, Amy was very helpful, and it was a comfortable wait while my car was serviced. More

by ITZELPINA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 19, 2021 -

Culver City Mazda responded

Thanks so much for your positive feedback and the five-star rating! At Culver City Mazda, we love hearing from our happy customers, and we appreciate you! We will make sure Amy hears about the great job that she did and look forward to your next visit.

February 17, 2021

This was my first time at your service center and I think the service was great. George was very helpful and explained everything when he called to let me know a few more things had to be done to my car. I More

by CAROLEKANTER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Feb 18, 2021 -

Culver City Mazda responded

Hello Carole Thanks so much for taking the time to leave us a five-star review and your positive feedback! We're so glad George was so helpful during your visit and that your service appointment went so smoothly! We look forward to your next visit. The Culver City Mazda Team

February 17, 2021

Service was great. Communication with the staff was great. Wait time wasn’t too long. Complimentary Lyft service getting home and back to the dealership was a life saver. More

by JOREL.SMITH5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 18, 2021 -

Culver City Mazda responded

Hello Jorel, We're so glad you enjoyed your service experience and that the staff was so helpful during your visit. Please let us know if there's anything more we can do to help! The Culver City Mazda Team

February 17, 2021

Super professional and gave me the breakdown of work within moments of arriving. Amy was also super helpful in showing me where to request a lift to and from the dealership More

by Shenx91
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 18, 2021 -

Culver City Mazda responded

Hello, Thanks so much for taking the time to rate us and leave us a positive review! We're so glad we were able to assist you during your visit, and we'll be sure to pass along your kind words for Amy! The Culver City Mazda Team

February 17, 2021

Took my car in not knowing what was wrong and they diagnosed it and let me know in a timely manner. Everyone was very professional and felt good with my car in their hands. More

by acwalton521
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 18, 2021 -

Culver City Mazda responded

Hello, We're so glad you chose Culver City Mazda for your service needs! We're always more than happy to help, and we look forward to your next visit! Please let us know if there's anything more we can help with! The Culver City Mazda Team

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