Culver City Mazda - Service Center

My car service was handled by my Service Advisor John Calles and service technicians efficiently, courteously, and professionally. Check-in was quick, Lyft service home was quick. I appreciate how Culver Calles and service technicians efficiently, courteously, and professionally. Check-in was quick, Lyft service home was quick. I appreciate how Culver City Mazda uses technology to keep customers informed, like the email copy of the repair order and link to a thorough Inspection video from the service technician that shows and explains the work being done, and any issues identified. I also appreciated being notified in the link of items needing "Immediate Attention" with pricing info, and those needing "Attention Soon." There were some issues with Lyft service to the dealer, but they were quickly resolved by John and the very nice service receptionist. Overall, I'm very happy with the service I received from Culver City Mazda. More

The service was done well, and everyone was very polite and helpful. I appreciate the help. Thank you. and helpful. I appreciate the help. Thank you. More

I've worked with Miguel for years and he is great. Really all the people at the Mazda service department are in my experience. Really all the people at the Mazda service department are in my experience. More

Michael Khashayar was super helpful and very timely with his responses. It was a pleasure working with him and his team. his responses. It was a pleasure working with him and his team. More

Every time I bring my car here for service it is a top notch experience. The service is always done well, thoroughly, and every detail is documented. Everyone that I have interacted with in the service de notch experience. The service is always done well, thoroughly, and every detail is documented. Everyone that I have interacted with in the service department has been excellent. Compared to the dealership where I used to bring my car for service (now gone unsurprisingly) the experience is night and day. More

Great place, Great people, I highly recommended it to anyone that has a Mazda. I’m looking forward to my first service experience. anyone that has a Mazda. I’m looking forward to my first service experience. More

When I came into the dealership for my first service, they made it quite easy. John Calles came to me when I was in line. I did not have to wait long to get me processed in. I appreciate the video ass they made it quite easy. John Calles came to me when I was in line. I did not have to wait long to get me processed in. I appreciate the video assessment of my car. He provided updates and made the process so easy. It was a great experience for my first service of my CX-30. They even offered a cash wash which I greatly appreciated. More

Richard (Rich) was wonderfully helpful. I am unemployed at the moment and money is tight. My Mazda needed a laundry list of services. Rich guided me through the selection process of what I I am unemployed at the moment and money is tight. My Mazda needed a laundry list of services. Rich guided me through the selection process of what I needed to take care of immediately and what can wait a month or 2. So grateful to have an understanding service tech! I also appreciate the free Lyft, water, and lobby treats. More