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Culver City Mazda - Service Center

Culver City, CA

4.8
1,912 Reviews

1,912 Reviews of Culver City Mazda - Service Center

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February 15, 2021

George kept promise on service completion time. They washed my car and paid full attention to my needs. Job well done and car runs great. Great service! More

by WBHWANG1024
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Feb 17, 2021 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to rate and review us! We're happy to hear George made your appointment a swift one! We look forward to your next visit! The Culver City Mazda Team

February 12, 2021

Great service! Amy explains everything in detail, she’s very quick to attend you. Pays attention to what your car needs. Gets the job done! Thank you Amy. More

by KARLAREY22
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 16, 2021 -

Culver City Mazda responded

Hello, Thank you so much for leaving us your excellent rating and review of your experience! We're so glad to hear Amy was so helpful during your visit, and we look forward to your next visit! The Culver City Mazda Team

February 12, 2021

I had a great team working for me at Culver City Maza . I really know that they all had my best interest at heart. Thank you all for the best experience possible. More

by ROSIEROB50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Feb 16, 2021 -

Culver City Mazda responded

Hello Rosie, Thank you so much for taking the time to rate and review us! We're so glad to hear you enjoyed your visit, and we look forward to working with you again, soon! The Culver City Mazda Team

February 11, 2021

Average experience. They'll fix your vehicle and it's nice that they'll give it a quick clean too. . Service staff isnt very engafing but they're fine/average. More

by Kd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Culver City Mazda responded

Hello, We're sorry to see the low rating and to hear your experience was less than stellar. We'd like the opportunity to speak with you directly regarding your visit. Please reach out to us at your earliest convenience to speak further. The Culver City Mazda Team

February 10, 2021

Excellent experience as always. Will definitely be referring to friends and family. Amy was very informative and helpful. Vehicle was returned washed and sanitized !! Thanks More

by REYESM101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Feb 11, 2021 -

Culver City Mazda responded

Hello, Thank you so much for the five-star rating! We appreciate your positive feedback and we'll be sure to pass along your kind words for Amy and the team! We look forward to working with you again! The Culver City Mazda Team

February 09, 2021

Gladis and Manny did an amazing job at helping me out. Usually not the best experience going there but they’ve made up for the times I’ve been given a hard time. Truly were so kind and sympathetic. I owe More

by AURIEM05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny, Gladis Belloso
Feb 11, 2021 -

Culver City Mazda responded

Hello Aurie, Thank you so much for the kind review! We'll be sure to pass along your kind words for the team! Please let us know if there's anything more we can do for you. We look forward to your next visit! The Culver City Mazda Team

February 05, 2021

Manny was nice and professional. I asked that my batteries be changed on both key fobs. Today my car is telling me that it can't detect my key because the battery is low. More

by davidhardie13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manny
Feb 08, 2021 -

Culver City Mazda responded

Hello David, We really appreciate you taking the time to rate us and leave us your feedback. We're so glad to hear Manny was so helpful during your visit. We encourage you to give us a call or stop by and visit us regarding your battery. We'll be more than happy to help! The Culver City Mazda Team

February 04, 2021

I thought that Amy was very pleasant and attentive. She was very responsive. Also, I liked the video showing what was wrong with the car. More

by JSG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 05, 2021 -

Culver City Mazda responded

Hello JSG, Thank you for the five-star rating and positive review! We'll be sure to pass along your kind words for Amy! Please let us know if there's anything more we can do for you. We look forward to assisting you again in the future! The Culver City Mazda Team

February 04, 2021

My overall experience was an 11 on a scale of 1-10. Amy was my rep and she was phenomenal. From start to finish my whole experience was a win More

by Lexus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 05, 2021 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to rate and review us! We're so glad to know you enjoyed the level of service you received, and that Amy was so helpful to you! We'll be sure to let her know she's doing an excellent job! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

February 02, 2021

The provided a chair for me outside in the sun while I waited! They are awesome. I alway come here to get my car serviced. More

by gracebranton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Feb 02, 2021 -

Culver City Mazda responded

Hello Grace, Thanks so much for the awesome five-star rating and review! We really appreciate it, and we look forward to working with you again, soon! The Culver City Mazda Team

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