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Culver City Mazda - Service Center

Culver City, CA

4.8
1,961 Reviews

1,961 Reviews of Culver City Mazda - Service Center

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April 13, 2021

this was my third time to have maintenance of my CX-5 at this location, the service always good and very efficient. I spent more less time upon checked in and picked up. More

by Top33best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Apr 14, 2021 -

Culver City Mazda responded

Hello, Thank you so much for leaving us a positive rating and review of your experience! We're glad to hear you enjoyed your visit and we hope you're enjoying your Mazda CX-5! Please let us know if there's anything more we can help you with! The Culver City Mazda Team

April 09, 2021

Staff is all fantastic, very helpful, great work, and stick with safety protocols. That parking lot is awful, though, and picking up your car at the end is kind of a nightmare. There's nowhere to wait fo More

by OHMISSJULIE0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
George Mejia
Apr 09, 2021 -

Culver City Mazda responded

Hello Julie, We really appreciate the kind words for our team and we're happy to hear you enjoyed your experience working with us! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

April 08, 2021

I like the the friendly atmosphere. Great service on both occasions that I’ve used them. Thank you Mazda Culver City for you servicing my car. More

by YVONNETALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Apr 09, 2021 -

Culver City Mazda responded

Hello Yvonne, We really appreciate you taking the time to rate and review us! We're glad you enjoyed a great service appointment and we look forward to working with you again, soon! The Culver City Mazda Team

April 08, 2021

Great service from everyone. They went above and beyond to help us during the pandemic. We have a newborn and are extra careful going outside of the house. They accommodated our needs. Thank you More

by vcloo83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Tehrani
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Apr 09, 2021 -

Culver City Mazda responded

Hello, We're so glad you enjoyed your experience working with our team and that they made you feel safe and comfortable throughout the process! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

April 06, 2021

It was good. The staff are always very nice & helpful. Not much more to say, they wore masks mainting safety protocols. Thank you. Pat Player More

by PATRICIA.PLAYER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Apr 06, 2021 -

Culver City Mazda responded

Hello Patricia, Thank you so much for your kind review and positive rating! We're happy to hear back from our satisfied customers, and we look forward to working with you again in the future! The Culver City Mazda Team

April 04, 2021

George was very good. He dedicates time to explain to me how one of the buttons on the screen works. Also, he talks to me about the difference to bring the car directly to the dealer vs other places. More

by ALECANOHAMPTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Apr 05, 2021 -

Culver City Mazda responded

Hello, Thank you so much for the positive rating and review of your recent experience! We're glad to hear we hit the mark, and we look forward to your next visit! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

April 03, 2021

Great Customer Service, that is why I always go back to Culver Mazda! Plus Steve Ruiz takes care of my CX-5, keep it up! More

by jellybelly783
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Apr 05, 2021 -

Culver City Mazda responded

Hello, Thank you for taking the time to rate and review us! We appreciate your positive feedback and we'll be sure to let Steve know he's doing a great job! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

April 01, 2021

This is a very good Mazda Service Department with excellent facilities and a competent staff.The service is always completed on time and customers are treated courteously. More

by BCGCAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Apr 02, 2021 -

Culver City Mazda responded

Hello, What a great rating and review! Thanks so much for sharing your positive thoughts with us, we're so glad to hear you enjoyed your experience! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

April 01, 2021

From start to finish, always get the best service; from the intake to a Lyft where ever need to go, every 5000 mile checkup so no surprises, and the car washed and ready to go! Thank you Culver City Mazda! More

by ROBINRAEBODYWORK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Flores
Apr 01, 2021 -

Culver City Mazda responded

Hello Robin, What a wonderful review! We really appreciate you taking the time to rate and review your experience! We thank you for your continued loyalty to Culver City Mazda and we look forward to working with you again in the future! The Culver City Mazda Team

March 31, 2021

George is not very friendly or welcoming. This is the second experience I have where I don't feel welcome to the servicing center or my questions. More

by PLANETKAHN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
George Mejia
Mar 31, 2021 -

Culver City Mazda responded

Hello, We're very sorry to see the low rating and to hear about your experience. We'd like to address whatever concerns you may have. Please reach out to us at your earliest convenience so that we may discuss how we can improve our services for the future. We look forward to speaking with you.

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