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Culver City Mazda - Service Center

Culver City, CA

4.8
1,936 Reviews

1,936 Reviews of Culver City Mazda - Service Center

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March 01, 2021

Great customer service.Amy was very helpful. She Great customer service. Amy was very helpful. She explained everything and gave recommendations in terms of what needs to be done . Waiting areas was More

by NAIR.AKHILA01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 02, 2021 -

Culver City Mazda responded

Hello, We appreciate your review and your kind words for Amy! We're always more than happy to help, and we look forward to assisting you again in the future! Please let us know if there's anything more we can do for you. The Culver City Mazda Team

February 27, 2021

Staff is Very Friendly and efficient. I was in early in the morning with no wait time. I was greeted and offered coffee or water during my wait. More

by Jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Mar 02, 2021 -

Culver City Mazda responded

Hello, What a great review! Thank you for taking the time to rate and review your experience, we look forward to your next visit! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

February 27, 2021

Working with Amanda was amazing, very courteous and accommodating. Speedy service it was my third time working with her and i will gladly go back! More

by xc90 fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Mar 02, 2021 -

Culver City Mazda responded

Hello, Thank you so much for the kind words for Amanda and your positive review of your appointment! We're looking forward to your next visit and we hope you're enjoying your vehicle! The Culver City Mazda Team

February 24, 2021

Steven Ruiz was friendly and professional. The service was thorough but also efficient, which I really appreciated during these times. I was also able to make an appointment easily. More

by GM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2021 -

Culver City Mazda responded

Thank you for the excellent review of the Culver City Mazda Service Department, we genuinely appreciate it. We're so glad to hear you enjoyed working with Steven Ruiz and the team! Please let us know if there's anything more we can do to help.

February 24, 2021

Any was very helpfully and coordinated the service with me and Scandinavia Coach. She was timely and helped me pay over the phone. Very much appreciated More

by jerkoppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for leaving us a great rating and review of Culver City Mazda Service! We're so glad to hear that Amy and Scandinavia Coach were helpful and that everything went smoothly! Please let us know if there's anything more we can do to help.

February 23, 2021

My experience at Culver City Mazda was great, with Amy and everyone being so helpful, efficient and professional. The price was fair as well. I appreciate that COVID protocols were taken seriously. Thank More

by PATRICKTBROOKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 24, 2021 -

Culver City Mazda responded

Thank you so much for your 5 star review and for taking the time to share your experience with Amy and our Culver City Mazda Service Department. We take customer service and safety very seriously and are pleased you felt secure. We appreciate your visit and hope to see you next time.

February 22, 2021

Very positive customer service experience. Short wait time to drop off vehicle. Clear and accurate information provided by attendant. Nice clean customer waiting room with drinks. Clean bathroom. More

by dgentry0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 24, 2021 -

Culver City Mazda responded

Thank you for your business and for taking the time to share your experience! Customer service and safety are our main priorities and we're glad we exceeded your expectations.

February 19, 2021

Best experience ever! Amy in the service department is a true gem! She made us feel like a welcomed and honored guest in 'their home' from the first moment we drove in. They are our new 'hometown' car place More

by VALENTINO.AG2G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 19, 2021 -

Culver City Mazda responded

This is what we love to hear! Thank you so much for taking the time to let us know about your excellent experience with Amy and our Culver City Mazda Service Department. We will make sure she hears all about the great job she did and hope to see you again soon.

February 18, 2021

Steve was my service advisor and he was absolutely wonderful. He’s so nice and very knowledgeable. Explained to me everything that was going to happen. More

by lsngolden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 19, 2021 -

Culver City Mazda responded

Thanks so much for leaving your great review of your experience with Steve in the Culver City Mazda Service Department! We always strive to provide the best possible customer experience, and we're happy to hear we hit the mark! Please let us know if there's anything else we can do for you!

February 18, 2021

Super professional and gave me the breakdown of work within moments of arriving. Amy was also super helpful in showing me where to request a lift to and from the dealership More

by Shenx91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 18, 2021 -

Culver City Mazda responded

Hello, Thanks so much for taking the time to rate us and leave us a positive review! We're so glad we were able to assist you during your visit, and we'll be sure to pass along your kind words for Amy! The Culver City Mazda Team

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