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Culver City Mazda - Service Center

Culver City, CA

4.8
1,936 Reviews

1,936 Reviews of Culver City Mazda - Service Center

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February 18, 2021

I was very satisfied with my visit at this dealership, Amy was very helpful, and it was a comfortable wait while my car was serviced. More

by ITZELPINA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 19, 2021 -

Culver City Mazda responded

Thanks so much for your positive feedback and the five-star rating! At Culver City Mazda, we love hearing from our happy customers, and we appreciate you! We will make sure Amy hears about the great job that she did and look forward to your next visit.

February 17, 2021

Service was great. Communication with the staff was great. Wait time wasn’t too long. Complimentary Lyft service getting home and back to the dealership was a life saver. More

by JOREL.SMITH5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 18, 2021 -

Culver City Mazda responded

Hello Jorel, We're so glad you enjoyed your service experience and that the staff was so helpful during your visit. Please let us know if there's anything more we can do to help! The Culver City Mazda Team

February 17, 2021

This was my first time at your service center and I think the service was great. George was very helpful and explained everything when he called to let me know a few more things had to be done to my car. I More

by CAROLEKANTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Feb 18, 2021 -

Culver City Mazda responded

Hello Carole Thanks so much for taking the time to leave us a five-star review and your positive feedback! We're so glad George was so helpful during your visit and that your service appointment went so smoothly! We look forward to your next visit. The Culver City Mazda Team

February 17, 2021

Took my car in not knowing what was wrong and they diagnosed it and let me know in a timely manner. Everyone was very professional and felt good with my car in their hands. More

by acwalton521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Feb 18, 2021 -

Culver City Mazda responded

Hello, We're so glad you chose Culver City Mazda for your service needs! We're always more than happy to help, and we look forward to your next visit! Please let us know if there's anything more we can help with! The Culver City Mazda Team

February 15, 2021

George kept promise on service completion time. They washed my car and paid full attention to my needs. Job well done and car runs great. Great service! More

by WBHWANG1024
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Feb 17, 2021 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to rate and review us! We're happy to hear George made your appointment a swift one! We look forward to your next visit! The Culver City Mazda Team

February 13, 2021

I had a great team working for me at Culver City Maza . I really know that they all had my best interest at heart. Thank you all for the best experience possible. More

by ROSIEROB50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gladis Belloso, Amy Felix, Alex Flores, George Mejia, Steven Ruiz
Feb 16, 2021 -

Culver City Mazda responded

Hello Rosie, Thank you so much for taking the time to rate and review us! We're so glad to hear you enjoyed your visit, and we look forward to working with you again, soon! The Culver City Mazda Team

February 13, 2021

Great service! Amy explains everything in detail, she’s very quick to attend you. Pays attention to what your car needs. Gets the job done! Thank you Amy. More

by KARLAREY22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Feb 16, 2021 -

Culver City Mazda responded

Hello, Thank you so much for leaving us your excellent rating and review of your experience! We're so glad to hear Amy was so helpful during your visit, and we look forward to your next visit! The Culver City Mazda Team

February 11, 2021

Average experience. They'll fix your vehicle and it's nice that they'll give it a quick clean too. . Service staff isnt very engafing but they're fine/average. More

by Kd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Castro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2021 -

Culver City Mazda responded

Hello, We're sorry to see the low rating and to hear your experience was less than stellar. We'd like the opportunity to speak with you directly regarding your visit. Please reach out to us at your earliest convenience to speak further. The Culver City Mazda Team

February 10, 2021

Excellent experience as always. Will definitely be referring to friends and family. Amy was very informative and helpful. Vehicle was returned washed and sanitized !! Thanks More

by REYESM101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Feb 11, 2021 -

Culver City Mazda responded

Hello, Thank you so much for the five-star rating! We appreciate your positive feedback and we'll be sure to pass along your kind words for Amy and the team! We look forward to working with you again! The Culver City Mazda Team

February 09, 2021

Gladis and Manny did an amazing job at helping me out. Usually not the best experience going there but they’ve made up for the times I’ve been given a hard time. Truly were so kind and sympathetic. I owe More

by AURIEM05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny, Gladis Belloso
Feb 11, 2021 -

Culver City Mazda responded

Hello Aurie, Thank you so much for the kind review! We'll be sure to pass along your kind words for the team! Please let us know if there's anything more we can do for you. We look forward to your next visit! The Culver City Mazda Team

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