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Culver City Mazda - Service Center

Culver City, CA

4.8
1,913 Reviews

1,913 Reviews of Culver City Mazda - Service Center

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December 03, 2020

I am always happy to go to Culver City Mazda. Their customer service, especially from Amy, is amazing! They ensure you are comfortable and get you out as quick as possible without compromising quality. More

by SAMAH0727
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Dec 03, 2020 -

Culver City Mazda responded

Hello, What a great review! Thank you for the five-star rating, we appreciate it! We're grateful for the chance to serve you, and for your kind words for Amy and the team! We'll be sure to pass along your kind words for them! We look forward to working with you again. The Culver City Mazda Team

December 01, 2020

Amy, the technician who assisted me, was friendly, thorough, and very helpful. She has helped me during previous visits and always provides excellent service! She also does her best to make sure that More

by monica.e.haynesworth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Dec 02, 2020 -

Culver City Mazda responded

Hello Monica, Thank you so much for your awesome review and kind words for Amy and the team in providing you with such optimal service! We'll be sure to pass along your appreciation to her, and we look forward to assisting you again in the future! The Culver City Mazda Team

November 30, 2020

George in the service department is been great to me and my family cars . All ways very professional regarding the maintenance and service the cars needed He makes sure we’re happy with the service he gi More

by JSFOODINT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Dec 01, 2020 -

Culver City Mazda responded

Hello, Thank you for your awesome rating and review, we love hearing from our happy customers! We look forward to working with you again! The Culver City Mazda Team

November 30, 2020

The customer service was very friendly and helpful and made the process easy and straight forward. Although I would have preferred to get a loner vehicle the lyft ride was convenient. More

by ABERSUDSKY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The receptionist was very nice and friendly. , Amy Felix
Dec 01, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us a review! We're always happy to help, and we're grateful you enjoyed our friendly customer service! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

November 30, 2020

Overall I was pleased. Amy was very helpful. The only negative I have is that my reason for going in was to have a damaged tire replaced. This was done. I didn't ask, but just assumed that the other tire More

by ROD90069
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 30, 2020 -

Culver City Mazda responded

Hello Rod, We really appreciate you taking the time to leave us your feedback and review. We're sorry to hear about the low tire pressure of one of your tires. We always strive to provide the best service for our customers, and we're sorry we might have overlooked a detail. We'd be more than happy to take a look at anything you may have concerns about. We look forward to working with you again. The Culver City Mazda Team

Nov 30, 2020 -

ROD90069 responded

Thanks for your reply. As I said in my review, I went to 3 gas stations on Thanksgiving day to find an air pump to put air in the other 3 tires so I won't be needing that for a while.

November 28, 2020

Went in for usual service. Made appointment through the phone and was able to get a slot before Thanksgiving, which was great. the process was fas and the service professional but friendly. Love getting my More

by AMBOENCISO3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 30, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review of your service experience! Please let us know if there's anything more we can do for you. We hope to work with you again! The Culver City Mazda Team

November 28, 2020

Quick and very responsible team, happy to work with them again. Help me understanding my car better and help me maintaining the car to a peak performance More

by YEERNA21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Nov 30, 2020 -

Culver City Mazda responded

Hello, What a great review! We appreciate your kind words for our hardworking team, and we hope you're enjoying your Mazda! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

November 28, 2020

They turned my car around quickly and at reasonable expense. The waiting area is comfy and they keep you apprised if status while you’re there. More

by PAULINHOSONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Nov 30, 2020 -

Culver City Mazda responded

Hello, We're so glad to hear you enjoyed your service appointment with us, and that your car was taken care of swiftly. We always strive to provide the best possible customer service, and we look forward to working with you again, soon. The Culver City Mazda Team

November 25, 2020

Steven was very courteous (as always) and he did a great job in making sure that my car was serviced correctly. Big thumbs up to him! More

by jjla73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 30, 2020 -

Culver City Mazda responded

Hello, Thanks so much for the great feedback and kind words for Steven! We're glad to know you enjoyed a seamless service appointment, and we look forward to working with you again. The Culver City Mazda Team

November 24, 2020

Wonderful experience, communication went well and I’m satisfied with customer service. I will bring my car back again for servicing. Great job to Culver City Mazda More

by J.ADAMLICEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Nov 25, 2020 -

Culver City Mazda responded

Hello, We really appreciate the five-star rating and your kind word for our team! We hope you're enjoying your Mazda, and we look forward to your next visit! The Culver City Mazda Team

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