1,913 Reviews of Culver City Mazda - Service Center
I am always happy to go to Culver City Mazda. Their customer service, especially from Amy, is amazing! They ensure you are comfortable and get you out as quick as possible without compromising quality. customer service, especially from Amy, is amazing! They ensure you are comfortable and get you out as quick as possible without compromising quality. More
Amy, the technician who assisted me, was friendly, thorough, and very helpful. She has helped me during previous visits and always provides excellent service! She also does her best to make sure that thorough, and very helpful. She has helped me during previous visits and always provides excellent service! She also does her best to make sure that my car is worked on as thoroughly, but as quickly as possible. She clearly values people’s time and customer service experience More
George in the service department is been great to me and my family cars . All ways very professional regarding the maintenance and service the cars needed He makes sure we’re happy with the service he gi my family cars . All ways very professional regarding the maintenance and service the cars needed He makes sure we’re happy with the service he gives us every time we are coming for the service. Excellent More
The customer service was very friendly and helpful and made the process easy and straight forward. Although I would have preferred to get a loner vehicle the lyft ride was convenient. made the process easy and straight forward. Although I would have preferred to get a loner vehicle the lyft ride was convenient. More
Overall I was pleased. Amy was very helpful. The only negative I have is that my reason for going in was to have a damaged tire replaced. This was done. I didn't ask, but just assumed that the other tire negative I have is that my reason for going in was to have a damaged tire replaced. This was done. I didn't ask, but just assumed that the other tires would be checked as well. This must not have been done. The next day, Thanksgiving, I was driving and got a low tire pressure notification. I had to go to 3 gas stations to find an air pump to put air in the tires. Why was this not done at Culver City Mazda? I was really a little annoyed about this. Isn't checking tire pressure standard procedure when tire work is being done? More
Went in for usual service. Made appointment through the phone and was able to get a slot before Thanksgiving, which was great. the process was fas and the service professional but friendly. Love getting my phone and was able to get a slot before Thanksgiving, which was great. the process was fas and the service professional but friendly. Love getting my Mazda serviced at Culver City Mazda. More
Quick and very responsible team, happy to work with them again. Help me understanding my car better and help me maintaining the car to a peak performance again. Help me understanding my car better and help me maintaining the car to a peak performance More
They turned my car around quickly and at reasonable expense. The waiting area is comfy and they keep you apprised if status while you’re there. expense. The waiting area is comfy and they keep you apprised if status while you’re there. More
Wonderful experience, communication went well and I’m satisfied with customer service. I will bring my car back again for servicing. Great job to Culver City Mazda satisfied with customer service. I will bring my car back again for servicing. Great job to Culver City Mazda More