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Culver City Mazda - Service Center

Culver City, CA

4.8
1,926 Reviews

1,926 Reviews of Culver City Mazda - Service Center

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December 04, 2020

Excellent service . Thanks to Gladis Belloso and also Amy Felix. Thanks again beautiful service and very gentle person everyone in Culver City my favorite Mazda More

by ARTEMGKERYAN
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Dec 07, 2020 -

Culver City Mazda responded

Hello, Thank you for the wonderful review and your kind words for Gladis and Amy! We always strive to provide great service, and we're happy to hear we made the mark! Please visit us again, soon! The Culver City Mazda Team

December 03, 2020

I am always happy to go to Culver City Mazda. Their customer service, especially from Amy, is amazing! They ensure you are comfortable and get you out as quick as possible without compromising quality. More

by SAMAH0727
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Dec 03, 2020 -

Culver City Mazda responded

Hello, What a great review! Thank you for the five-star rating, we appreciate it! We're grateful for the chance to serve you, and for your kind words for Amy and the team! We'll be sure to pass along your kind words for them! We look forward to working with you again. The Culver City Mazda Team

December 03, 2020

This is my second lease and fifth year with Culver City Mazda. I must admit, I miss the donuts with the coffee while I wait for my service, but I understand...what with the pandemic and all. But the servic More

by David Westberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia, Steven Ruiz
Dec 03, 2020 -

Culver City Mazda responded

Hello David, Thank you so much for your feedback and review! We're very happy to hear you've enjoyed top-notch customer service from our team, and we appreciate your kind words for the team! We look forward to your next visit, and hope you're enjoying your Mazda! The Culver City Mazda Team

December 03, 2020

Was very helpful with diagnosing the issue with my car and not over charging for the fix. Great job and I'd recommend Steven any time. More

by chrishamilton83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Dec 03, 2020 -

Culver City Mazda responded

Hello Chris, We really appreciate you taking the time to leave us a review! We'll be sure to let Steven know he's doing a great job! Please let us know if there's anything more we can help with! Enjoy your Mazda! The Culver City Mazda Team

December 01, 2020

Amy, the technician who assisted me, was friendly, thorough, and very helpful. She has helped me during previous visits and always provides excellent service! She also does her best to make sure that More

by monica.e.haynesworth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Amy Felix
Dec 02, 2020 -

Culver City Mazda responded

Hello Monica, Thank you so much for your awesome review and kind words for Amy and the team in providing you with such optimal service! We'll be sure to pass along your appreciation to her, and we look forward to assisting you again in the future! The Culver City Mazda Team

November 30, 2020

The customer service was very friendly and helpful and made the process easy and straight forward. Although I would have preferred to get a loner vehicle the lyft ride was convenient. More

by ABERSUDSKY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The receptionist was very nice and friendly. , Amy Felix
Dec 01, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us a review! We're always happy to help, and we're grateful you enjoyed our friendly customer service! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

November 30, 2020

George in the service department is been great to me and my family cars . All ways very professional regarding the maintenance and service the cars needed He makes sure we’re happy with the service he gi More

by JSFOODINT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Mejia
Dec 01, 2020 -

Culver City Mazda responded

Hello, Thank you for your awesome rating and review, we love hearing from our happy customers! We look forward to working with you again! The Culver City Mazda Team

November 30, 2020

Overall I was pleased. Amy was very helpful. The only negative I have is that my reason for going in was to have a damaged tire replaced. This was done. I didn't ask, but just assumed that the other tire More

by ROD90069
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 30, 2020 -

Culver City Mazda responded

Hello Rod, We really appreciate you taking the time to leave us your feedback and review. We're sorry to hear about the low tire pressure of one of your tires. We always strive to provide the best service for our customers, and we're sorry we might have overlooked a detail. We'd be more than happy to take a look at anything you may have concerns about. We look forward to working with you again. The Culver City Mazda Team

Nov 30, 2020 -

ROD90069 responded

Thanks for your reply. As I said in my review, I went to 3 gas stations on Thanksgiving day to find an air pump to put air in the other 3 tires so I won't be needing that for a while.

November 28, 2020

Went in for usual service. Made appointment through the phone and was able to get a slot before Thanksgiving, which was great. the process was fas and the service professional but friendly. Love getting my More

by AMBOENCISO3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 30, 2020 -

Culver City Mazda responded

Hello, Thank you for the great review of your service experience! Please let us know if there's anything more we can do for you. We hope to work with you again! The Culver City Mazda Team

November 28, 2020

They turned my car around quickly and at reasonable expense. The waiting area is comfy and they keep you apprised if status while you’re there. More

by PAULINHOSONG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Nov 30, 2020 -

Culver City Mazda responded

Hello, We're so glad to hear you enjoyed your service appointment with us, and that your car was taken care of swiftly. We always strive to provide the best possible customer service, and we look forward to working with you again, soon. The Culver City Mazda Team

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