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Culver City Mazda - Service Center

Culver City, CA

4.8
1,926 Reviews

1,926 Reviews of Culver City Mazda - Service Center

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November 28, 2020

They turned my car around quickly and at reasonable expense. The waiting area is comfy and they keep you apprised if status while you’re there. More

by PAULINHOSONG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, George Mejia
Nov 30, 2020 -

Culver City Mazda responded

Hello, We're so glad to hear you enjoyed your service appointment with us, and that your car was taken care of swiftly. We always strive to provide the best possible customer service, and we look forward to working with you again, soon. The Culver City Mazda Team

November 25, 2020

Steven was very courteous (as always) and he did a great job in making sure that my car was serviced correctly. Big thumbs up to him! More

by jjla73
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 30, 2020 -

Culver City Mazda responded

Hello, Thanks so much for the great feedback and kind words for Steven! We're glad to know you enjoyed a seamless service appointment, and we look forward to working with you again. The Culver City Mazda Team

November 24, 2020

Big thanks to Steve for taking care of my CX5. Checked me in on top, got me a ride, and kept me posted over text. More

by MIKEALLEN152
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 25, 2020 -

Culver City Mazda responded

Hello Mike, Thank you so much for your kind words for Steve! We're so glad you enjoyed your experience with our service department, and we look forward to your next visit! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

November 24, 2020

Wonderful experience, communication went well and I’m satisfied with customer service. I will bring my car back again for servicing. Great job to Culver City Mazda More

by J.ADAMLICEA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Nov 25, 2020 -

Culver City Mazda responded

Hello, We really appreciate the five-star rating and your kind word for our team! We hope you're enjoying your Mazda, and we look forward to your next visit! The Culver City Mazda Team

November 24, 2020

My experience from start to finish was great. Everything was professional and timely. My service tech was Amy who always is professional thorough and friendly. More

by REDEEMED2U
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 25, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to rate us and leave us a review! We're so glad you enjoyed your service appointment with us and felt well taken care of! Please let us know if there's anything more we can do to help you! The Culver City Mazda Team

November 23, 2020

Wonderful customer service. Friendly, knowledgeable, the only place I've ever taken my 2016 Mazda 3 to be serviced. Would definitely recommend this service department. More

by NDHANNAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 23, 2020 -

Culver City Mazda responded

Hello, What a great review! We appreciate the five-star rating and the kind words for our team! We're always more than happy to help! We look forward to working with you again. Enjoy your Mazda! The Culver City Mazda Team

November 23, 2020

It was a great experience. Steven was super-helpful, and he gave some brilliant suggestions for future upgrades. Their communication system was easy and I was constantly updated. More

by Zbot
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Nov 23, 2020 -

Culver City Mazda responded

Hello, Thank you so much for your feedback and review! We're glad to hear Steven was so helpful during your appointment! We appreciate your kind words, and we hope to serve you again! The Culver City Mazda Team

November 20, 2020

Always a great experience, customer service genuinely cares and wants to help. My only wish is there be a shift dedicated to customer drop offs. I do not want to use lyft service during the pandemic. More

by enerie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 23, 2020 -

Culver City Mazda responded

Hello, What a great review and rating! We're so happy to hear you had a good experience with our service team and felt they were helpful to you during your visit! We appreciate your feedback, and look forward to serving you again! The Culver City Mazda Team

November 20, 2020

Clean environment, friendly and helpful staff. The free lyft rides were amazing!!! I’ll be back! The movie from the service center was cool! Thank you! More

by MEGIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Nov 23, 2020 -

Culver City Mazda responded

Hello, Thank you for the wonderful rating and review! We're so glad you enjoyed your visit, and the video recap from the service team! We look forward to serving you again! The Culver City Mazda Team

November 19, 2020

Amazing visit as usual. Steven delivering superb service and always attentive. No other dealership I visit comes close to the quality these guys put in to their day to day operations. More

by REYESM101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gladis Belloso, Steven Ruiz
Nov 19, 2020 -

Culver City Mazda responded

Hello, What a great review! We're so happy to hear you enjoyed your visit with us, and that Steven was so helpful. We always strive to provide excellent customer service, and we're happy to hear we've hit the mark! We look forward to working with you again! The Culver City Mazda Team

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