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Culver City Mazda - Service Center

Culver City, CA

4.8
1,926 Reviews

1,926 Reviews of Culver City Mazda - Service Center

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November 19, 2020

As always the service was great. Amy is very thoughtful and helpful. She makes sure I know what is going on. Amy is very responsive to any issues I may have. Steve Ruiz is always available and helpful. More

by CATHERINE6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix, Steven Ruiz
Nov 19, 2020 -

Culver City Mazda responded

Hello Catherine, Thank you for the five-star rating and reiew! We appreciate your kind words for Amy and Steven, and we're happy to hear you enjoyed your appointment with us! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

November 18, 2020

Amy was my service associate and she was really GREAT!! Smart, patient, pleasant, and quick. She had me in and out of there like a flash. Upon follow-up, she reached out exactly when she said she would, pr More

by Antonio Sosa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 19, 2020 -

Culver City Mazda responded

Hello Antonio, What a fantastic review! We really appreciate you taking the time to leave us your feedback. We'll be sure to pass along your kind words for Amy and we're glad to hear you enjoyed your experience! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

November 18, 2020

I had been looking at the Mazda 2021 3 sedan and visiting different dealerships. Dan was great, genuine service and to the point! There were no surprises with him. More

by MELINDA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Berning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 19, 2020 -

Culver City Mazda responded

Hello Melinda, Thank you for your wonderful rating and review! We're happy to hear Dan was so helpful in finding the car you wanted! We hope to work with you again in the future! The Culver City Mazda Team

November 18, 2020

Amy was very thorough. She went over all details with me, and made sure to clarify the procedures with me, including letting me know which functions were covered in this visit. She gave me recommendations on More

by DAVE.KEYS7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 19, 2020 -

Culver City Mazda responded

Hello Dave, Thank you for your feedback and for your kind words for Amy! We always strive to provide the best possible customer service, and we're happy to hear we hit the mark! We look forward to working with you again in the future! The Culver City Mazda Team

November 18, 2020

Friendly staff who do an excellent job taking care of my car. They clearly explain what needs to be serviced and when so I can plan which I appreciate. More

by atins1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Nov 19, 2020 -

Culver City Mazda responded

Hello, Thank you so much for the awesome rating! We appreciate you taking the time to leave us your feedback for our staff! We hope to work with you again, soon! Please let us know if there's anything more we can help you with. The Culver City Mazda Team

November 18, 2020

I came in for work on my windshield wipers and the dealer forgot to add wiper fluid which I asked for. I also got a late check out because they called the wrong number. I still don’t know if they recommended More

by samantha.evans.or
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Gladis Belloso
Nov 19, 2020 -

Culver City Mazda responded

Hello Samantha, We always appreciate feedback from our customers, as it's what helps us to do even better next time. Thank you for taking the time to leave us a review. We hope to work with you again in the future, we'll always be more than happy to help. The Culver City Mazda Team

November 18, 2020

Aaron was a super great sales rep who helped me with my trade in process. He was knowledgable, friendly and patient with assisting me. Thanks Aaron! More

by CARMEN.F.RAMOS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron Corea
Nov 19, 2020 -

Culver City Mazda responded

Hello Carmen, Thank you for your review! We appreciate your kind words for Aaron, and will let him know he's doing an excellent job! We hope you're enjoying your Mazda! The Culver City Mazda Team

November 17, 2020

Amy was a pleasure to work with and kept me updated on the progress of my car's service. It was a huge convenience to also be offered a loaner vehicle. Thank you! More

by MARCY.CARMENA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 17, 2020 -

Culver City Mazda responded

Hello Marcy, Thank you for your kind words for Amy, and for your wonderful review of your experience! We hope you're enjoying your Mazda, and we look forward to serving you again in the future! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

November 17, 2020

Amy was a pleasure to work with and I was very satisfied with my service. It's wonderful that Mazda offers a comped Lyft ride home (and back!). I appreciate that all repairs and costs are explained in detai More

by ELLENLHUGGINS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Nov 18, 2020 -

Culver City Mazda responded

Hello Ellen, What a wonderful review! Thank you so much for taking the time to leave us your feedback and your kind words for Amy! Please let us know if there's anything we can do to better serve you in the future! We hope to work with you again. The Culver City Mazda Team

November 16, 2020

Everyone is great there-- so happy with my Mazda CX-9 and the service/dealership were great and they communicated well the whole time! thank you! More

by KALLIFAY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Manny was my service guy today and he was great!! thanks
Nov 17, 2020 -

Culver City Mazda responded

Hello, Thank you for leaving us such a great review! We're thrilled that you're enjoying your new CX-9, and were happy with the level of customer service you received during your visit! We look forward to working with you again! The Culver City Mazda Team

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