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Culver City Mazda - Service Center

Culver City, CA

4.8
1,912 Reviews

1,912 Reviews of Culver City Mazda - Service Center

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October 21, 2020

The experience was easy and friendly. It took a little longer than I expected, but I was able to entertain myself. I will return to have service here. More

by EDDIE4567
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 23, 2020 -

Culver City Mazda responded

Hello Eddie, Thank you for taking the time to leave us a wonderful review! We appreciate your feedback and for your continued business! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

October 20, 2020

Steve provided outstanding customer service when I took my car in to get my shocks prepared and the Lyft back home was an added bonus! The folks at Culver City Mazda are always friendly and that makes me f More

by lmichelle90
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 21, 2020 -

Culver City Mazda responded

Hello Michelle, We really appreciate you taking the time to leave us your feedback on your service appointment experience! We're so glad to hear you enjoyed the excellent customer service provided and the car wash after the service was complete! Please let us know if there's' anything more we can do for you! The Culver City Mazda Team

October 20, 2020

Great prompt service. I dropped off my vehicle before my Great prompt service. I dropped off my vehicle before my appointment and they were willing to service my vehicle. They explained the process well. g More

by BHSIUNG0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The receptionist was great, George Mejia
Oct 21, 2020 -

Culver City Mazda responded

Hello, Thank you for leaving us your feedback! We're glad you enjoyed a speedy service and the ride home! We look forward to serving you again! The Culver City Mazda Team

October 20, 2020

I have been working with this group since I moved out to LA about two years ago, and have been impressed by their professionalism every time. Their services feel tailored to my needs and everyone there is More

by MATTHIRO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
"Manny"
Oct 20, 2020 -

Culver City Mazda responded

Hello, What a great review! We love hearing from our happy customers, and especially hearing about the excellent service you've received with each visit. We look forward to serving you again! The Culver City Mazda Team

October 20, 2020

The location should offer more Saturday times. Also, there is no disclosure that states the lunch hour may affect the service time. I also waited longer than the estimated time. More

by HVAN48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
George Mejia
Oct 20, 2020 -

Culver City Mazda responded

Hello, Thank you for your review! We appreciate your feedback, as it's what helps us to do better next time. We apologize for the inconvenience of the long wait time, as we do try our best to provide the best customer service in a timely manner. We hope to earn your business again in the future. Please let us know if there's anything more we can do for you. The Culver City Mazda Team

October 20, 2020

Amy was great!word word word word word word word word Amy was great! word word word word word word word word word word word word word word word word word word word word word word More

by LMOSSMD88
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amy Felix
Oct 21, 2020 -

Culver City Mazda responded

Hello, Thank you for taking the time to leave us a five-star review and your kind words for Amy! We'll be sure to let her know! We hope you'll visit us again, soon! The Culver City Mazda Team

October 19, 2020

Culver City Mazda has always given us excellent service. Our favorite service advisor Steven Ruiz is very honest and always make sure that our cars are taken caref of. More

by mokamura
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
October 19, 2020

I was late to my appointment because of a Dr. visit & they were accommodating. However, I did wait a very long time. It was hard to catch someone to talk to and whoever I spoke with on the phone was very More

by DUG2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rosie Milad
Oct 19, 2020 -

Culver City Mazda responded

Hello, Thank you very much for taking the time to leave us your feedback and review. We're sorry to hear you didn't feel completely satisfied with your experience during your visit. Here at Culver City Mazda, we always strive to provide friendly and efficient service to our customers and always want them to feel comfortable. Please don't hesitate to let us know how we can do better in the future. We hope to serve you again. The Culver City Mazda Team

October 19, 2020

The staff was friendly and professional. I got updates as more information became available. The shared video feature was especially nice so that I could actually see the issues. More

by cmrogers03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Ruiz
Oct 19, 2020 -

Culver City Mazda responded

Hello, Thank you for your feedback and excellent rating! We're very happy to hear you enjoyed working with our team and found the staff to be friendly and professional during your visit! We hope to work with you again soon! Please let us know if there's anything more we can do for you! The Culver City Mazda Team

October 19, 2020

George in Service was great. He stayed in constant contact, and the car runs like a top. It's a 2007, so good service was very important. Thanks for a great experience. More

by SIDERSALL
Recommend Dealer
Yes
Employees Worked With
George Mejia
Oct 20, 2020 -

Culver City Mazda responded

Hello, Thank you so much for taking the time to leave us a great review! We'll be sure to pass along your kind words for George and let him know he's doing a great job! We're also glad to hear you're enjoying your Mazda! Please let us know if there's anything more we can do to help! The Culver City Mazda Team

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